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    Badday Jalal, MD

    4.8 (13 reviews)

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    Ask the Community - Badday Jalal, MD

    Review Highlights - Badday Jalal, MD

    Office staff is amazing I dealt with Rashell Rn, she filled out my paperwork before I even asked her to, any follow up she did it before I even asked.

    Mentioned in 2 reviews

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    Norton Delgado Family Medicine - Front desk

    Norton Delgado Family Medicine

    4.2(213 reviews)
    0.6 mi

    I have been a patient of Norton Delgado's practice for quite some time now, more specifically under…read morePA Nick Knowles care. Nick is an amazing PA that truly cares about his patients concerns and well being. Unlike other physicians Nick always goes above and beyond what is required of a PA and makes sure you leave the office feeling content and informed. Highly recommend Delgados family practice!

    It absolutely breaks my heart to have to write this review knowing Dr. Laura Norton is such an…read moreamazing doctor she is kind patient and really informative. However any Dr is only as good as her staff. The Lady at the front desk Angie could not have made my already in pain and stressed mother more uncomfortable. I was appalled at this women's behavior. It is common practice if you've worked a single day in your life in customer service to SERVE YOUR CUSTOMERS. If someone asks you something while your clocking in or doing something on the computer you say "One moment, we'll be right with you" not give attitude like a 13 year old girl and say "can you At least let me clock in" because it is not our fault you're coming in when you are, with a bad attitude from the jump. Maybe do your job, as a receptionist and receive people that is the root word of your job: reception which is a synonym for receive. Try to not be disrespectful, crass, combative, and full on tyrannical in a clinical setting. My elderly mother was suffering from severe pain and your actions were not what she needed when she was already having a hard time. My mother is sweet and only responds the way she needs to when another person thinks they can make her feel insignificant as a smaller older woman of color. If she wants to talk to you in English that is her right Angie don't just assume people's preferred languages based on bias and then get upset about it. Maybe just ask? Weirdo behavior. And if you need to verify something with the doctor that is fine but don't accuse the patient of lying and call them out like a entitled guardian of care. How about you learn to be the bigger person as you are the receptionist and it's literally your job. And Angie maybe spend less time gossiping on company time with your coworkers about other people and focus more of yourself and becoming a better person because you have ALOT of work to do. I hope to hear back from the clinic with an apology and assurances this matter will be dealt with. And hopefully angie can take a customer service training to learn how to handle herself like a professional.

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    Norton Delgado Family Medicine - Me smiling because quality of care was pretty darn good!

    Me smiling because quality of care was pretty darn good!

    Norton Delgado Family Medicine
    Norton Delgado Family Medicine - NDFM STAFF

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    Ho Charles Y MD

    Ho Charles Y MD

    3.0(22 reviews)
    5.5 mi

    The thing with doctors is that our personal evaluation is always subject to our own bias. Many…read moretimes, we blame them for not taking care of us fast enough, not listening to our concerns closely, etc. However, my experience with Dr. Ho has been totally the opposite. I used to have Kaiser and wait months for appointments. By the time I was seen, I was already "cured" of my illnesses because I tried home remedies or ended up in urgent care. With D. Ho, I have called when I need to be seen quickly and his professional staff has always accommodated me, despite his schedule being packed all the time. During my visits, he quickly remembers how my health has been during prior visits to determine how I am in comparison today. He makes sure to give me a quick follow-up visit to see if my condition worsens or improves, and he is quick to give me any referrals I may need. I thank him and his staff for the ongoing care I always receive whenever I am there. Thank you Dr. Ho and staff!!!

    I scheduled a doctor's appointment two weeks in advance, only to have it canceled last minute on…read morethe day of the visit with no reasonable explanation. This caused a complete waste of my time and disrupted my plans. What was even more disappointing was the interaction with the office manager, who was extremely unprofessional and unfriendly. Instead of apologizing or offering a solution, I was simply told to change my insurance. This level of scheduling mismanagement and lack of basic respect for patients is unacceptable for a medical office. I would not return and do not recommend this clinic to anyone who values reliable and professional healthcare.

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    Ho Charles Y MD - Dr.Charles Ho

    Dr.Charles Ho

    Ho Charles Y MD

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    Richard L Armour, DO

    Richard L Armour, DO

    4.1(31 reviews)
    0.3 mi

    Dr Armour and his staff are absolutely amazing! You are not just a number to them, they treat as…read morenot only a patient but also a friend, they go above and beyond to make sure your needs are met and all your questions are answered. I am truly blessed I found such a caring and compassionate Dr. I highly recommend his office to everyone. Reading some of these reviews a lot of people mention the wait time.. and yes there is sometimes a wait, but that's because he's giving the patient before you all the attention he will soon be giving you. He has tv 's in the rooms and he usually has good movies on, so with that said. I would wait for as long as I needed to to get the care that I get from Dr. Armour and his staff.

    We are new to Dr Armour's practice, but I have been REALLY impressed with the Dr's staff: they are…read moreon top of things and they are also kind. I have found the office's online portal very convenient and easy to use and like that they respond in a timely manner to emails. So far, we have only had one in person and one telehealth appointment (which was really easy to log onto) and found the Dr to be very personable and he seems to be attentive and thorough and didn't rush us through either appointment which is much appreciated so I can understand why some of the other reviewers have said that their appointments didn't start on time. (If your time is not as flexible, experience from another past favorite Dr has taught us that getting early in the day appointments reduced lobby time since wait times can get longer as the day goes on and Telehealth appointments are also great since you can do them anywhere and they are more likely to start on time). The Dr appears to be very popular, so appointments are scheduled out but if you have something urgent the office staff will work to get you in sooner.

    Badday Jalal, MD - familydr - Updated August 2026

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