Dr. Monteverdi spoke in a condescending and belittling tone. After I addressed that I felt he was…read morebeing inappropriate in the way he was speaking to me, he kept referring to himself as the "asshole psychiatrist". It was very inappropriate and came across as passive aggressive and manipulative. If you are looking for compassion this is not the place to get it.

Roxanne is amazing. I went to see her with an assortment of issues that included transitions,…read morefamily relationships, and problems with decision making. I found her techniques and questioning style engaging, respectful and healing. After 8 appointments I can honestly say that my prior misery is a thing of the past, for now at any rate. She uses EMDR, which I was skeptical about at first, but all I can say is that it worked for me.

From the owner: Empowering individuals, couples, and families toward creating healthy functional caring…read morerelationships built on attachment and integrity.

I really tried to get help here and for a while everything was great, I saw Jody for like a month…read moreor 2 but when I started to really delve into my trauma she instantly dropped me as a client. It was like she instantly changed and became very cold. It was devastating.

Just the worst experience. After keeping me on phone for 2 hours asking me to detail past suicidal…read morethoughts was told I'm too high risk and to still help elsewhere. No referral. No anything. I felt so violated. When I couldn't remember parts of suicidal thoughts in past, she kept prying asking in a way that felt like she was getting off on my suffering. Was abusive. Do not seek services from. Garage people

I was on a camping trip with my family from out of town and needed medical attention…read more And I'm so glad I found St. Charles Hospital in Bend. From the minute I walked into the emergency department I was taken care of in a very kind, efficient and professional matter. It was about 7 o'clock at night when I checked in with a friendly lady (unfortunately I don't remember her name). The check in was easy and quick. After only spending a short period in the waiting area I was seen by a wonderful triage nurse (Jacquie). She asked me some questions and I was immediately taken into a room where another nurse (Mike) looked after me. The room and the hospital itself is very clean and modern. Mike took some blood, brought me warm blankets and started an IV line. Just shortly afterwards I was seen by Dr. Ryan Petersen and nurse Emma who did an exam. Both were very respectful and professional. I also had to get an ultrasound and Erin made me feel calm and took care of me ever so gently. As my husband and son were waiting in our RV just outside on the parking lot we were given a list with nearby hotels and parking facilities, which was truly thoughtful. Both my husband and son were able to come and see me for a short period of time for some much needed support. Later that night I was discharged and Cody one of the hospital administrators took my details. We had a brief yet deep conversation and I could feel that I was not just a number or patient, but a human being with physical and emotional needs. The staff at St. Charles hospital is just excellent. They do listen and they do care!! Dr. Petersen came to see me one more time before leaving the hospital and handing me my discharge papers as well as explaining what had happened and how to handle the aftercare. Even though I was relieved to leave the hospital Nurse Mike made farewell just a little harder! Mike: you are an amazing nurse and such a wonderful person with a big heart! I'm so thankful for you! I must say that I'm more than impressed with the care this hospital provides. The emergency department surely has a fantastic team and everyone is going out of their way to make patients feel comfortable, reassured and safe. I have so much appreciation, respect and gratitude for each and everyone going the extra mile! Thank you ever so much for all your sweetness, kindness, compassion, professionalism and hard work!!!

Dr Chen will spend 10 minutes with you over three days. Will barely ask you questions but fill in…read moreyour narrative and needs like really poorly failed magic show.

My son's PCP at HLHC has been out on medical leave. In the interim he has seen two other docs in…read morethe clinic. Both have been completely inept. My son is on the autism spectrum and neither doc had any experience working with neurodivergent patients, nor did they attempt to make an effort to engage him in the conversation of his care. I sit with him during appointments (per HLHC's request). Based on the poor quality of care, I will be moving to another network of providers.

The front desk people are the absolute worst, they have no idea how to do their jobs, extremely…read morerude and unprofessional, constantly gossiping and not doing their jobs, they can't even answer their phones let alone give you the help you need. Disgusting service. I'd give them -5 stars if I could.