Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

My wife and I have a 100+ year-old Baltimore row house that we bought in 2022 because we loved the…read morebrick wall and historic charm of the place, but we were having all kinds of issues with the floor and other parts of the home. We paid someone to replace the floor in 2022, but after a year, the LVP started peeling. They wouldn't stand by their work and instead offered to charge us for something they should've fixed at the time. Matthew from ACE Plumbing looked at the floor, identified the problem, and pointed out other (now obvious) issues leading that were leading to the feeling that the home was kinda falling apart. We initially asked for just the floor to be fixed, and other contractors only quoted us for the band aid solutions we thought we needed. However, Matt dug deeper and discovered rot in the siding, a leaking roof, and deteriorating walls, among other challenges. We chose Matt and ACE Plumbing over four other contractors because he was communicative, always available to answer questions, and proactive in giving advice that would save us trouble in the long run. Since we don't live in the home, Matt and his crew kept us up to date with photos and phone calls. As issues came up, he informed us of the process needed to resolve them. Throughout the entire process, we felt we were in the hands of professionals. Matt was able to describe the problems with our beautiful but old house, outline our options for a fix, and provide a timeline that worked for us. Another benefit was that Matt didn't just contract out the work we paid him good money for. He was on-site, getting dirty with his crew and taking videos to answer our questions. He wasn't just a glorified receptionist shuffling tasks to groups of unskilled workers. Professionalism was the hallmark of working with ACE Plumbing, and I would recommend them to anyone who wants to get the job done right!

Impressed with the entire process from calling to inquire about an estimate all the way through…read morecompletion of the work. Called A C E one day and Matt was here the next day with Mark. Together they diagnosed our issue; water pressure fluctuating up , down and sometimes off. The same day they obtained the pressure tanks needed and installed them. Matt and Mark were both professional, experienced, friendly and polite. We definitely have a new plumber. All done in one day with reasonable prices as well.

Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

We had a badly leaking bathtub and needed help. A&A provided quick response, good communication,…read moreand the work was well done.

They were very responsive, the service was excellent and fairly priced. They came to correct a bad…read moreinstallation of an expansion tank. However, as it turned out my water heater type didn't need an expansion tank, but a pressure relief valve. The tech explained the problem very clearly, installed a pressure relief valve, and was even creative by installing a pressure gauge where the previous plumber incorrectly installed an expansion tank. Definitely plan to use them in the future.

Jorge was on time, fixed the issue, and took the time to explain what went wrong and how to prevent…read moreit in the future.

The first time we used this company they were very good. They came out to replace an outside hose…read morebib. Did the work, and came back when the new faucet continued to rattle and make noise. Replaced it at no charge. But today when they came to check out why my toilet sometimes backed up, they recommended replacing the old low-flush model with a newer toilet. I asked for a quote to include all parts and labor, and was given one. They pulled the toilet, snaked the line, and installed the new toilet. Then when I went to pay the invoice, they increased the amount by $70! He said he needed to install a new flange which raised the cost. I watched the process and understand that he needed a new flange to bring the level up to the tile level. But he never indicated this would cost an additional $70! I specifically asked for the total cost. And would have appreciated him telling me during the process that he was adding another 12% to the cost. Now I feel like he took advantage of us. Buyer warning. Get all estimates in writing.

The sump pump permanently stopped working and my realtor recommended JFK Plumbing. After…read morescheduling the appointment, less than 24 hours later, JFK arrived at my home with a work truck loaded with anything that might be needed for repairs, including a new sump pump. Within less than an hour the commercial grade sump pump was not only installed, but JFK also cleaned the "pit," removing both water and gravel. By the time they finished and left there was no sign that anyone had been in the room, let alone replaced the sump pump, which also has a three-year warranty. Highly recommend them for any plumbing service.

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

I had a great experience with Daniels Home Services. I needed a water shut-off valve installed for…read morea new refrigerator. Since my basement ceiling is finished, they had to carefully cut into the drywall to install the valve which also needed to be patched and painted afterward. Carlos and his team were able to handle everything in one day, which saved me both time, money and stress. Their workmanship was great--the drywall repair and paint blended well you could hardly tell any work had been done. They were professional, efficient, and respectful of my home throughout the entire process. They even completed the job a day earlier than originally planned, which allowed me to have my new refrigerator redelivered a full week sooner than expected. That level of flexibility and customer service made a huge difference for me. I truly appreciated the quality of their work, clear communication, and how smoothly they made the entire project go. I would definitely use Carlos and his team again for future home projects and would recommend them to others.

Plumber was knowledgeable and provided outstanding service. I appreciate the timely responses to…read moremy inquiry and follow up. Highly recommend for addressing clogged sewer lines.