Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10 1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. [[HIGHLIGHT]]Zivko, is so pleasant and easy to work with.[[ENDHIGHLIGHT]] He does a great job and I have the utmost confidence in his company and his work. I highly recommend him. read more

Payless Plumbing and Heating - My new water heater. - Plumbing Near Me

See all

I had a great experience working with Zivko. He did an excellent job!Everything is working perfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended! read more

See all

[[HIGHLIGHT]]I just want to reiterate how helpful Zivko has been![[ENDHIGHLIGHT]] STRONGLY encourage you to go with Payless Plumbing. He just replaced a cap on a leaking/rusted sprinkler system and successfully prevented a true disaster when we found some unseen rust that was just about to burst. [[HIGHLIGHT]]We've been calling Zivko since we moved into our house a few years ago and I can't imagine ever going with a different company at this point.[[ENDHIGHLIGHT]] The best! read more

[[HIGHLIGHT]]Wow!!! We had a wonderful experience with this company!![[ENDHIGHLIGHT]] Zico is so knowledgeable, knowledgeable professional, functional, and easy to work with. We recommend Payless Plumbing without hesitation. [[HIGHLIGHT]]We are so happy to have found a plumber we can trust and depend on!![[ENDHIGHLIGHT]] read more

What more can I say - best price, arrived on time, [[HIGHLIGHT]]explained the work[[ENDHIGHLIGHT]] , cleaned up, showed end product Polite efficient outstanding Always my first call for plumbing work read more

Gas Water Heater replacement and disposal of old heater. Zivko provided good estimate of "all" work that was very reasonable compared to some outrageous quotes I received. We scheduled an install date and he arrived on time. Install took about 2.5 hours he left the area very clean (better than he found it). Very happy with the work - will hire again! read more

Zivko was informative and friendly and fixed the issue causing our boiler to malfunction.

They did an awesome job fixing a high pitch noise coming from the pipes. They arrived on time and within minutes were able to diagnose and locate the source. They provided a fair estimate and made reasonable recommendations on additional items that should be addressed. He took the time to explain what's causing the issue and why his diagnosis is the true culprit. His explanation was spot on. I will definitely call them back for future plumbing projects and will recommend to all my friends and family. [[HIGHLIGHT]]I'm very happy with their level of service and professionalism.[[ENDHIGHLIGHT]] read more

Replaced 2 check valves on main water line. [[HIGHLIGHT]]Quick response, great communicator, very helpful, easy to work with, and a very nice guy.[[ENDHIGHLIGHT]] I'm very satisfied, and will definitely use again. Highly recommend. read more

[[HIGHLIGHT]]Quick response and used him both in our home and a rental.[[ENDHIGHLIGHT]] Price was appropriate for the jobs. Zivko is now my go to for plumbing issues since Nicholson Plumbing retired. read more

Zivko was responsive and came the next day. He quickly identified the problem and fixed our AC. We thought maybe our whole system needs to be replaced because it is very old but he was able to have it fixed. We appreciate his time and professional work. read more

Payless is exceptional in every way: expertise, responsiveness, courtesy, and reliability. Zivko is as personable and authentic as he is polite. We had an issue pop up with two of our toilets - Zivko and I exchanged a few emails and I sent him pictures and info on the part manufacturers, and set up an appointment time within a few hours and three email exchanges. He arrived early, and was thorough and efficient - and very willing throughout to explain what he was doing and why. Payless is our definitely our go to and first choice plumber. read more

Zivko and his trainee arrived on time and in a jolly mood, which was just great with me! After diagnosing the several issues I noted in our new home, they went to work to fix the most urgent ones, taking the time to explain things while repairing/adjusting. In the end, all of the smaller issues were dealt with swiftly, and I've received and estimate for the larger issue. Not sure we'll embark on the more important work quite yet, but I am thoroughly satisfied with this outfit and recommend them without hesitation. read more

AC failed on move in day to the new house, after DIY filter change and letting it rest did not fix things I contacted Payless the next morning. They were out in an hour and diagnosed the problem as a broken capacitor. They also identified several other HVAC issues that we were aware of from our pre-move in inspection and offered to fix them on the spot which was great. Friendly and explained the work they were doing and demonstrated for me how the previous capacitor was failing a test. read more

Our AC stopped working during the heat wave and they responded within 20 minutes with an appointment for the next day on Saturday which we were grateful for. He was punctual, kind, and took the time to explain what he was and wasn't seeing. He figured out the issue was a dead pump and he replaced it quickly. He didn't try to upcharge me in any way and even explained why I didn't need to do more expensive work (I was worried about the fan motor noise, which resolved when he fixed the pump). Lastly, he was kind of enough to also replace an outdoor pipe that I asked about last minute, which saved me money on the diagnostic fee for having someone come out again. Overall amazing customer service and work, would hire again. read more

Very responsive. Usually makes time very quickly is thorough and a great problem. Solver we have used for many years. Highly recommend.

[[HIGHLIGHT]]Zivko called us back within an hour after we left a message to replace our old hot water heater.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He came out the next day to access our situation and discuss options.[[ENDHIGHLIGHT]] We agreed on a plan, he went to get a new one; called us to say that that particular place ran out, and that he was going to another supply house to get one, and that he was one the way already. He returned within two hours, with the unit we wanted, Zikvo took out the old one, replaced it, kept us informed about needing to temporarily turn off the natural gas. [[HIGHLIGHT]]He then informed us when it was back on and also told us that for a short time, we had to release the air trapped in the water line as well as our dryer would have to release air once we started that.[[ENDHIGHLIGHT]] Everything worked perfectly!!! He was so friendly and reasonable!! So rare to have someone be so talented, friendly and informative!! He did a fantastic job, and we are blessed to have him as our new Plumber and we are blessed that he is also our neighbor!! We highly recommend him!! read more

Fast, responsive, reasonable price, good work - what more do you want from plumber? We had him install a garbage disposal for us - no drama, and all worked out. Will be hiring again! read more

Another 5 Star experience. Water all over my Mom's basement around the water heater. Zivko was there super promptly. Correctly diagnosed that it was the AC drain line, not the heater. Could easily have sold me a new WH. Gotta love it when your tradesman doesn't upsell you. read more

Payless provided a quick and accurate estimate for work on an exterior faucet and was able to come out the very next day. Team is respectful, kind, and effective. Willing to explain work before, during, and after. Would recommend for any plumbing work - five stars all around read more

Payless was super responsive to my Yelp inquiry, discussing all the necessary details to complete the work, and working around my busy schedule. They came out the next day and completed a very challenging venting task exactly as I had hoped it would be done. I can't recommend them enough! read more

Zivko arrived at the actual appointment time today (what a rarity!) He was able to quickly assess what needed to be done, encountered some unexpected difficulties due to how my toilet was installed, and still had the repair done much more quickly than I was expecting. 5 stars all the way! read more

One of the burners on our boiler lost its flame. I thought I needed a new boiler (according to my previous plumber), but Zivko whipped out the burner, cleaned, tested and re-installed it, and now all burners work well. I was very impressed with his speed, competence, and knowledge - he gave me a real education about issues I had never thought about. Finally, his charge was very reasonable. Definitely a "keeper"! read more

Provided next day service for a clogged kitchen sink. Fast, friendly, and honest. Will hire again.

Zivko installed our new 50 gallon electric water heater. His quote was excellent--made me realize what a rip off the big guys are! He was good with communication, even texted the next day to make sure all was well. We are very happy with the service and happy to have a new plumber to call when we need one! read more

Payless Plumbing is EXPENSIVE! My experience with Payless Plumbing was similar to that of another reviewer (Beth S. of Bethesda, MD who left a Yelp review in 2019). When my AC broke, Zivko could not fix it for me either. Beth wrote in her review that she had to pay the diagnostic fee and so she "used up money and a lot of time by trying Payless. Despite that, in the end, we still had a broken AC." Well, I would have been fine with paying just the diagnostic fee to find out that my AC was not repairable. I not only paid the diagnostic fee but because the technician put 5 lbs of refrigerant in my AC in an attempt to get it to work, my total bill came out to be $759. Who knew that refrigerant was so expensive! He informed me that refrigerant was expensive right before telling me how much I owed him for his services. while trying to repair the air conditioner, he told me the compressor must have had issues in the past because he saw that there was a hard start capacitor installed in the unit, but he didn't tell me up front that putting in the refrigerant was going to be costly and might end up being a total waste of money. Well, all that refrigerant and his efforts to start the compressor failed to work in the end, and I was still left with a broken AC. When I contacted Zivko (the technician/owner) a couple of hours after he left my house to let him know that the AC was still not working, he said he did all he could and that I needed to replace the compressor or the AC. I asked him for a quote for a new AC, and I was hoping that he would give me some sort of a discount knowing that he got paid $759 but i was still left with a non-working AC. I think he did make an effort to give me a break and gave me quotes for different options for new AC installation. Well, it turned out that his quotes were several hundred dollars more expensive than other quotes I got. In fact, the best price he was willing to give me was $800 more expensive than the quote I got from the company that I ended up hiring (and yes, it was for the exact same AC that Zivko gave me a quote for). I learned from this experience that Payless Plumbing's rates are not that that good. So, even though Zivko is a nice guy, it would not be worth it for me to use them again. read more

I had a tricky problem with getting a sump pump to drain properly. Zivko responded quickly to my request, then spent a good amount of time thinking through a solution to this unique problem. Issue solved. Thank you Zivko, I'm so pleased that you sorted this out! read more

Once again Zivko came to the rescue. After a pinhole leak ruptured in our ceiling last night, I had to shut off the main water supply valve. We called him first thing in the morning, When he didn't call back right away, my wife suggest we try another plumber, but I insisted that we wait for Zivko. He responded an hour or so later (he may have been on another job), and showed up at the promised time. He diagnosed the site of the leak, replaced a length of defective pipe that he pointed out already had a half-dozen self-sealing leaks, showed my daughter how to sweep up the debris, and was out the door like a bearded Mary Poppins. I can't speak highly enough of him! read more

Quick in responding and setting an appointment, had everything he needed to get the job done the first time, even on our old shower. Showed up with a mask on and took his shoes off when he came in, both of which were greatly appreciated. His work was quick and efficient, and his price was reasonable. He'll be my first call the next time I need a plumber. read more

Quoted 200, charged 489. 90 minutes in the house total. The job was just a clogged drain that got a little complicated. Could have replaced the entire sink for that cost. read more

The plumber arrived on time and with all of the tools needed. He performed the job (changing a sump pump motor) efficiently. I appreciate that he took the time to point out some things about the tubing and the check value. He was very friendly, wore a mask, and asked permission about wearing shoes and locking the door while he went to his truck. He also threw in a free, quick repair of the kitchen faucet handle, something I very much appreciated. I highly recommend him. read more

Showed up same day on Saturday to check out our water heater that was having issues. It seemed to be working by the time he showed up, discussed what might be causing intermittent issue and will return when issue arises again. Prompt service, courteous, and did not try to talk us into anything unnecessary. Will call again. read more

Very quick and easy repair. I had a leak under the kitchen sink. I tried checking the connections and couldn't figure it out. The plumber came over and found the leak that I missed in about 1 minute. Mildly embarrassing for my own sense of DYI pride, but I can't argue with the repair. If I have a plumbing issue in the future, I'll be calling Payless back for sure. read more

Zivko was quick in responding, in setting up an appointment and solving my clogged toilet problem. Excellent service.

Arrived at the time he said he would. Very thorough. Charged me less than the quote. Had the clog cleared in no time. read more

Zivka is great. I messaged with him through Yelp and sent pictures of the problem. He was able to give me a quote and make it out within the week. He is very personable and very professional. Took care of the issue I knew about and pointed out the broken straps normally securing the pipes to the floor joist. Saved me from impending doom. Got right to work and did a fantastic job fixing a copper pipe that passed through a cinder wall and travelled into the crawl space. The final cost was just a little higher than quoted but acceptable with the additional strap placement. read more

Payless Plumbing and Heating - Plumbing Near Me

We've found our new plumber! We used to have a terrific plumber--reliable, well-priced, did amazing work, but he retired. Since then, we've had mediocre work at insane prices and plumbers that would come in pairs and waste a lot of time--with one of them standing around a lot. We hired Zivko to replace some copper tubing that was leaking and poorly soldered and reinstall a tub spout. He was on-time, super friendly, explained things really clearly, did quality work, did it fast (he installed two local shut-off valves in literally a few minutes) and the price was really reasonable. There's a reason this guy has so many 5-star reviews. read more

I agree with the others I have read here. I had a new toilet and kitchen & bathroom faucets installed. It was a very pleasant experience from the first time they came into to look at the work and the day it was completed. It was professional in every way and a sincere pleasure to have them do the work. read more

Zivko responded quickly to my messages and came out at the appointed time. He got the job done quickly (replacing 6' section of copper water pipe), including a run to the store to get parts he didn't have in his van. He did charge $50 more than the price range he quoted $350-$450. I figured he had contingencies figured into the range. But still a good experience. read more

I found Zivko through these reviews and arranged for him to come and fix my simple issue that I had botched (replacing the fill valve in the toilet). He fixed the part I had inadvertently displaced and determined that my problem was actually the flapper rather than the fill valve. He replaced that flapper and the one in the other toilet which was also bad. He stayed and made sure everything worked properly in both toilets before he left. All these are things that you expect from a good plumber and would not usually merit 5 stars. The best thing about Zivko and the reason I give him 5 stars is his friendliness and his attitude. All too often, as a single woman, when you deal with a man who does traditional male jobs for you, you are talked down to or treated as stupid. Zivko was perfectly fine with me looking over his shoulder the entire time he worked and he explained everything. He didn't act like I was an idiot for having botched the job myself and he helped me understand the purpose of every thing he did and every part. I got an education that I can use if I need to in addition to getting the work done. I will recommend him to others. read more