This place is one of my favorites so it hurts to write this. Went yesterday and it just wasn't it. Had the breakfast bagel with veggie cream cheese -- the eggs were overcooked and the bagel was tough, not soft like it should be. The bacon was the only saving grace, but that's hard to mess up. Service was great and my order came out fast, so I'm giving the benefit of the doubt -- might've been an off day. I'll be back because I know this place can do better. read more

how r yall gonna be bagelsrus and be out of most flavors at 9AM on a saturday. FOH. I was so excited to try the ube bagel and they were out. they were also out of my 2nd 3rd an 4th options. not happy. also didn't include knives in my to go order for the schemers. what the actual F?!?!?! edit: bagels were not sliced. DO NOT RECOMMEND read more

Food is great. Staff is straight mean girls. I actually almost threw my stuff at them. I asked them a question, they all looked at each other and started laughing. Over a misunderstanding. But I kept it cordial. Bagels aren't good enough for that type of service. I didn't realize we were back in high school. Those women were older than me. read more

Bagels were good but order was incorrect. Need to check to go orders before leaving.

Love Basel's R Us Awesome bagels friendly service Great selection of bagels and cream cheese Coffee is always fresh and hot read more

By the time we came the bagel selection was limited, but that's standard for a busy Sunday. I did really want a sweet bagel and they didn't have any options for that nor any plain bagels so that was sad but it's ok. We got our food quickly and had a pleasant experience. This location feels a little bit larger than some of the others and it felt very bright. We would come back. read more

Best bagels around, good assortment. Service if you go early is quick. Convenient location

10/10 every time!! We tried the new pumpkin bagel for fall, and it was amazing! We always get a half dozen; the Asiago, salt and everything bagels are our favorite! Service is always great. Bagels have a nice baked exterior and a fluffy inside, perfect texture! Love it read more

BagelsRUs - 3 Asiago and 1 salt bagel - Bagels Near Me - Jacksonville Beach, Florida

This place could be great, but is totally inconsistent. Our orders are frequently wrong, whether it's cheese wrong or missing, bagels not toasted and varying amounts of meat on the sandwich. Service is meh. Bagels are usually good, if not excellent, but one out of eight times you'll get a stale one. This morning no bagels and no idea when the driver would show up. I'd like to see this place do well, but I can't see it continuing like this. read more

Came in on Sunday around 11am. Many of the popular bagels were already sold out, understand. Had a few questions about the remaining flavors which are not normally what we'd eat. We asked a few basic questions and the staff was so rude. The place wasn't even busy. But they acted if a single question would derail the whole operation. Really uncomfortable experience. The staff lacked any communication skills. The bagels are mediocre at best. Experience staff and quality together I'd rather never go back. read more

Staff is always friendly & getting a quick bite to eat never is an issue. They are fast, efficient and very kind! From the assortment of bagels to the homemade cream cheeses you can't go wrong! read more

BagelsRUs - Bagels! - Bagels Near Me - Jacksonville Beach, Florida

The original Beach Blvd store has been the go to place for people at the beach ever since bagel world closed. Now we no longer have to cross the ditch for the best bagels in Jax. Store is bright beautiful clean with a good layout ample seating and Coke products. Glad to have them in the neighborhood. read more

Jimmy is a very welcoming and friendly face to see for our first time to this restaurant! We loved his joking personality! Loved the huge amount of jalapeño cream cheese put on the everything bagel! We sat outside with our husky and Jimmy even came out with water for her! We WILL be back! read more

This is one of the Best bagel spots in jacksonville! The staff at this location are nice if you come on the weekend it will be busy most of the time but so worth it. I went with the cashiers recommendation on a bacon egg and cheese on an everything bagel and it's been my go-to ever since. read more

great bagels i love the cinnamon toast crunch bagel and the staff is very friendly a great experience for sure

Plenty of assortments of bagels and spreads. I was surprised on how fast my order went especially with eggs cooked to order. Spacious area with four tables for outdoor eating.. Bagels were fresh. read more

Unorganized mess. 6 people working behind counter and I've been waiting 15 min for a single bagel in a bag. Not toasted. Not a sandwich. A bagel in a bag. While waiting, I observed the girl who is making the bagel sandwiches eat off of the tray of sandwiches that she was putting it in the toaster. She was literally snacking over the tray of food. Nasty. read more

If I close my eyes when I eat an everything bagel with veggie cream cheese toasted I am transported to my childhood days of eating these in Long Island NY. Thank you for your consistent quality. read more

I am a fan of this place, but had the worst experience here. I placed an order 2 days for a pickup at 11am (knowing that they run out of bagels). I knew I couldn't get there until 11a at the earliest. They ran out of a bagel and they said that I should have put for pick up at 7am. They don't pull until they get the order. So why the hell do I preorder? What's the point? If I got a hot sandwich, I wound have it sit there for 4+ hours? Bad policy and you lost a customer and I will tell everyone I know to avoid you! Piss poor customer service. read more

Okay so Bagels R Us as a whole? 10/10 The bagels & options? 10/10 The accuracy of your order? 2/10 Especially this location. My order is RARELY correct. Like incorrect more often than not. I get to-go and am often super bummed when I get home. I just have to start checking it before I leave. read more

So many mixed reviews about this location. Decided to try it anyway. We were not disappointed with our order. The only reason for the 4 stars instead of 5 is because at 9:30 a.m. their bagel case was already pretty empty. Maybe the morning rush cleared them out and they were in the process of making more? Regardless, our bagel and lox and bagel with egg salad and bacon was delicious. The food was fresh and the bagel was crispy on the outside but still soft in the middle. The person who took our order was pleasant and welcoming and we received our food to go fairly quickly. read more

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Best bagel place on the beach's hands down, not even a question. You will not be disappointed, unless you go elsewhere.

Sorta just don't get it. Bagels & such are great but all the hand written signage vs having a fast sign shop do that for them would make the place look so much better.......but to the cashier (with gloves on) took my cash. Very pleasant but then grabbed my bagel & prepared it with the same gloves on. But the terrible part is that they had their SOLD OUT hand written sign posted. Thinking many turned away It's not what you sell, it's how you sell it read more

Great bagels. Don't order a sandwich--two slices of deli meat. Too many good sandwich shops at the beach.

I am so happy that my favorite og bagel shop opened a location at the beach! They have all of the favs, chewy bagels, melts, the infamous blt bagel etc. i would recommend coming here and then hitting the surrounding shops after (Trader Joe's, Home Depot, 5 and below) Or just head to the ocean! Welcome to the beach Bagels R Us! read more

Loved this place so much that we went 2 days in a row! My hubby both believe this was better than our bagel we had a month ago in NYC! The flavored cream cheeses are delicious. Favorite so far is the toasted poppy seed bagel with bacon cheddar cream cheese. Yummy! read more

BagelsRUs - Poppy seed bagel with bacon cheddar cream cheese - Delicious - Bagels Near Me - Jacksonville Beach, Florida

Super unorganized, the lines were super long. Atleast 20+ people waiting for their orders. Seemed to be at a standstill.

First, the food isn't bad. This is really a cry for help to management to fix their operational issues. Plenty of customers want to buy your bagels but you turn people off everyday and lose customers. Just learn the basics and do them well. Learn how to run a line and wait. Don't let people skip or the system frustrate everyone waiting. Develop a system where people waiting can get their food. Hire staff that knows how to take orders and make them efficiently. It's a nightmare in there with no one knowing what or how to do anything. If you have the demand, add more help. Don't leave large baskets of bagels in front of people waiting so they are sneezing, coughing and breathing on them before being served to other customers. Perhaps a message to other bagel shops, there is a strong demand at the beach. You would do well at the beach if you just figure out how to handle the business. These guys can't. read more

If you've lived in Jacksonville for any length of time, you will quickly realize there is a SEVERE lack of bagel shops. We lost Bagel World years ago at the beach to Panera and nothing really took its place. Enter Bagels R Us. They have a location on beach boulevard which is always busy and always delicious. When they opened a slick new location next to the Trader Joes at the beach, I was more than excited. Waking up after a few adult beverages on a Saturday or Sunday morning and making a quick drive to one thing that cures what ails you.... nothing is better! Unfortunately, that is NOT what you are going to get here. I order the tomato melt on an everything bagel. Essentially it is an open face bagel sandwich with cream cheese, a think slice of tomato, and a thin slice of provolone placed under a broiler for a few minutes to get that crispy, bubbly texture. If I were only reviewing the food, I would stop here. It was okay. Way too much cream cheese served in a cardboard box with foil making it near impossible to eat with a fork and knife. The baffling part of this place is actual the operations side. You can read my reviews. I am never critical of the service side as I used to work in the industry. You walk in to three screaming employees behind the register with no clear task. One of them must be the DJ because the music was as loud as a night club. The other is on mask duty loudly barking at you to put one on as you enter. That's fine, my mistake. Prepare to repeat your order four to five times as they can't hear you over the music behind the 3 inches of plexiglass separating you from them. We chose to sit outside to wait for our food. Once it was ready, ten minutes later (we were the only customers) I was informed the tables and chairs outside were broken so don't sit on them. Fine. We ate inside. The tables were filthy. They clearly had not been wiped down between guests. You would think an establishment so adamant about mask protocols would take sanitation seriously. Wrong. Taking a look around while I was eating, I noticed how absolutely disgusting the floors were. Just visible clumps of dirt and crumbs everywhere. If I were the business owner, I would be LIVID with the way it is being run. I hope you are reading this as a quick scroll through these reviews echo everything I am writing. I had a lot of hope for this store. I will not be back. I can only imagine how disgusting the kitchen is if that is how you treat the dining area. Clean up your act, please. read more

I swear to god this place can NEVER get it right! Food is good enough but they have literally never completed my order correctly. Is it really that difficult to make a dang bagel melt?!!! read more

Great food and convenient location but, covid protocols and customer service are not good. Prior to instituting mask requirements, they would not allow customers to carry thermoses into the restaurant, despite the fact that they had fountain drink stations open and no employee was wearing a mask. Really bizarre and inconsistent rules that were enforced by less than friendly, maskless employees. I would like to return but, I may have to wait for them to normalize operations first. Again, food was good but service and consistency in protocols was poor. read more

Bagels were delicious, fresh, and the staff was heavy handed on the cream cheese :) We loved it!

Pretty disappointing. Stopped by the place 2 hours before close and they are sold out? Poor planning. This can't be considered acceptable. Even as I was walking up, someone else commented that every time she's come by, they've been sold out. That's just not ok. They do have pretty good bagels, unfortunately. Too bad they don't know how to manage inventory. read more

I have eaten bagels from the Big Apple to Miami Beach and I have to say the bagels at Bagels R Us are the BEST bagels I have ever eaten. When I'm in Jacksonville I have to go there. The bagels are soft inside and crunchy on the outside. They are very generous with the cream cheese, that comes in many flavors. They are just the best. You owe it to your self to go there !!! read more

Honestly I can't stand this business, the people who work there, the owner is a huge POS. The food is avg at best. Jacksonville desperately needs a real bagel shop and they ain't it! Double middle fingers. I am praying for a real bagel shop to open up. I miss bagel world. read more

Bagels are good but service is horrendous. The cashiers do not know how to operate a cash register so it takes 5 min for each person to place an order. If you call to place a to go order, they put you on hold and never pick back up. It's unfortunate because the bagels are great. read more

Called in one sandwich for for pickup on my way to work this morning. When I arrived 35 minutes after I called, they had not even started making my order and did not start making it for another 10 minutes after I waited in line and paid. In total 45 minute wait for one sandwich. People have jobs to get to this is absolutely ridiculous read more

I went to this store this morning around 8:30 and ordered two plain bagels in a bag to go. The store was fairly busy, maybe 6-8 people in front of me......mostly waiting for breakfast samdwiches. After waiting about 10 minutes I thought they had forgot my order and went to the counter. The clerk said I had to wait my turn, meaning I had to wait for al the people getting breakfast sandwiches before they could take 5 seconds to put my two bagels to go in a bag. Got my money back and will not return. The Einstein bagels at Publix are just as good and self serve is 100% better than the "no service" I got from Bagels are us. read more

Rude staff, poor selection and the place is dirty. What kind of bagel place runs out of plain cream cheese?! Definitely won't be coming back and won't be recommending it to anyone. read more

Walked in to BLARING music and the person I was with had forgotten to put on their mask we were verbally assaulted by a girl behind the counter. There are much nicer ways to remind people we live in a COVID world, simply a mistake. Once our masks were on we ordered, the music was so loud in the establishment everyone behind the counter was screaming. The place was disgustingly filthy and we couldn't sit outside because the seating was closed due to all their tables and chairs breaking. They were rushing to close at noon when they had dozens of bagels left. Bagel was okay but not worth putting up with the horrible customer service and screaming employees. read more