I recently purchased a 2021 Mazda CX-30 here and I cannot say enough about the experience! It was…read morewonderful. The staff I worked with Derek (sales), George (pre-owned manager) and Jackie (finance) were all amazing. Not only was the pricing straight forward, they didn't try to add any hidden fees or extras. Jackie worked with me to get me to the payment I needed, and Derek knew everything about my car, even though they are a Ford dealership and I bought a Mazda. George was able to help me figure out that I was pre-qualified and what my payments might be, even before I went there. I wanted some cosmetic things done and none of that was an issue. I felt like I made some big asks and they just kept saying yes, we can do that. I would recommend them to anyone, but especially if you are a woman going through the car buying process and you want to feel confident that you are getting the best deal!

Ripoff! Cars are overpriced. They have a 2014 Audi A4 with…read more36000 miles for 24000. I tried to make a deal with them based on the same car I was going to buy out here in Los Angeles. Only reason why I inquired was I'm from there and thought parents could take a cross country trip if they could match the price. Guy said no. I'm like your car has been there for 3 months so therefore the market doesn't support your price, and your car will most likely be there till the new year. They could have made a sale because I got one with 6k less miles for 21500. If anyone needs an Audi they need to contact McKenna Audi in LA for a real deal instead of these thieves!!

I just had my F-150 in for PA inspection. Everything went…read moregreat and Amanda was professional. I only took 1 star off since the text message that should have let me know when the truck was finished didn't come through, so I had to call and check.

Posting for my husband's experience today. As a Fleet member through his company, received two…read morerecalls from Ford. Dropped off vehicle this morning for recalls x2. Upon lack of communication, my husband called the service department for an update. He was told it would need to be kept another night for completion of new tires, oil change, filters etc. NONE of these services were communicated to my husband or the person within his company who approves Fleet services. Initially my husband was told that Fleet was contacted for approval of the services, however Fleet is not the payer, my husband's employer leases the vehicles through Enterprise and therefore is the payer. We wouldn't be frustrated or even making this review, but the ignorance and condescending attitude and tone of the service manager, Sam Barkley, has us in awe. We are aware of others who have had the same experience with this specific employee, but chose to continue to give this location the business as we have never, until today, had a bad experience ourselves. Better communication with the payer for the service was all that was requested before they were completed. Needless to say, having someone with poor customer services skills, such as Sam, as a service manager, may need re consideration. His reputation precedes him and now that we, and my husband's company with multiple Enterprise Fleet vehicles, has experienced it, we will no longer be seeking service at this Cochran location. I would rate zero stars for the service manager, but it's not an option. This review will be cross posted on various other sites.

I've been taking my ATS (which I bought at another dealer which has since closed) to Baierl for…read moreservice for 3 years. Always easy to make an appointment, either online or with a phone call, and the people in the service dept are always so helpful. Not to mention the drivers who drop me off at my office a few miles away and then pick me up when my car's done.

I have no complaints. I scheduled maintenance. I showed up. They performed the service and I left…read more I had a coffee and a clif bar and worked while I waited. Probably could argue it could be faster, but, bring something to do and you'll be fine.

Steve, the owner was awesome with his presentation on the classic car I was looking at. An…read morehonorable man, he pointed out the good the bad in the ugly regarding the car, and suggested a car inspection service in the area to save me the eight hour ride. Not once did I receive any pressure to purchase this car. So refreshing to see an owner of a car dealership with positive demeanor. Ashley in finance was awesome getting me very favorable financing just in case I wanted to buy the car. She was professional and understanding and a true asset to her position in finance. Even though I didn't buy the car, and my search continues, I will still peruse their website, just in case...

I recently purchased a car from here & let me say they were great from the jump. I dealt with both…read moreowners but majority Tony & he made it as easy as possible the first go around. I also was purchasing the vehicle from out of state so there was a longer due process & a few hiccups I ran into with the DMV that had nothing to do with the dealership.. Tony went out of his way to help me get it all squared away knowing it was my first time purchasing a car out of state & not being familiar with the process. I would recommend these guys to anyone!

Update to my original review- I was able to work with the General Manager who listened to my…read moreconcerns and resolved my issue. I appreciated his professionalism and commitment to customer satisfaction.

Simply stand by your own policies. The first thing highlighted on the CarShop website is that…read morecertified vehicles will have no dents, dings, or scratches. We initially viewed the vehicle on Monday and scheduled pickup for Friday evening with the clear expectation that all visible scratches would be addressed before delivery. When we arrived, none of the scratches had been repaired, and the vehicle appeared poorly prepared. It was barely washed, with visible water spots, mud splatters and dirt buildup in the wheel wells. We were then told we would receive an IOU for the scratch repairs. During a more thorough inspection, we discovered additional issues, including chipped paint on the front bumper and a significant depression with a crack in the grille. I requested that the grille be replaced as part of the IOU. The sales manager stated they would attempt a repair but would not replace it, noting the grille costs approximately $1,000. When I asked for a $1,000 price reduction instead, since the issue would effectively become my responsibility, I was told, "We don't negotiate pricing." Ultimately, we chose not to purchase the vehicle due to a lack of confidence that any commitments, particularly future warranty-related repairs would be honored. With the extended warranty, this would have been a long-term relationship over the course of 10 years or 100,000 miles, and trust is essential. The only reason this review is not lower is because there was no issue receiving our $500 deposit refund.

I want to start off by saying I think Krebs is great. I also…read morewant to say that I literally live 10 minutes away from there competition jim sharkey. Everything from salesmen to customer service to service has been an overall great experience. My salesman helped me find the exact make and model car I wanted. I ended up getting a 2025 Jeep Grand Cherokee L Limited. They went and got car which was 300 miles away at another dealership. I had an issue with the if hub and while they were waiting for part they gave me a brand new jeep grand Cherokee as a loner. This might not sound so great but try getting a loner at jim shorkeey. I give them 5 stars overall. Everything was great and had not one single issue. I would highly recommend Krebs for all your cars needs.

Krebs has been nothing but great to deal with. From the sales experience to the service we have…read morecontinued to receive throughout our vehicle ownership---they have been extraordinary! Thanks Krebs you're the best!

This was one of the most positive car-buying experiences of my life. And I don't say that lightly;…read morefor the most part, I try to stay away from car dealerships (or "stealerships" as many of them are reputed) because I get aggravated. However, this was the most pain-free car buying process yet, and I say that after buying a car completely online early last year without even having to walk into a dealership. My son has been wanting his own car, for which he had saved his money, but every time he found a car online that he wanted to look at, it was some run-down shitshop in Ohio or Uniontown or somewhere 100 miles away that you know whatever car you buy would disintegrate five seconds after you drove it off the lot. Not only that, every car he wanted to buy was some ancient POS like a 1989 Dodge Daytona or a tuner like a 2003 Mitsubishi Eclipse - two cars with limited visibility that are not ideal first cars for a 17-year-old. When he sent me the listing of the 2011 Honda Fit that was listed by this dealership, I was both intrigued and relieved that he was interested in a car that didn't look like he was about to enter it into a drift competition. The car had been dropping in price, and as the high demand for used vehicles is now essentially no more, I figured, let's take a look at it. It turned out to be a good Fit for him (see what I did there?) Adam Langer made the entire process easy. I had done my homework on the Doc fees and such, and we were able to come to a quick agreement on an "out the door" price. Half hour later, after they cleaned the car up, and after Matt helped us with quick and efficient financial documentation signing, we were "out the door" and on our way home. My son is happy as heck with his first car, and the people at Baierl Acura made my son happy for making his first car purchase a positive experience, and his dad happy because my blood pressure was stable through the entire purchase (not that I measured it, but let's just say I had no reason for it to be elevated.) I recommend both this dealership and Adam Langer as a salesperson - stress-free, not pushy, and very honest (is that a thing? An honest car dealer? Apparently it's a thing!) While i don't know what the future holds in terms of car buying, you can bet your sweet bippy that if ever I am in the market for some new wheels, I'll stop by Baierl and talk to Adam.

On May 15, Baierl Acura charged me $198 at their EV charger for a charge that cost $26 on average…read moreat other locations that same day. They charged me more than 7.5 times what the competition charged. Think about that when you trust Baierl Acura to honestly diagnose a problem with your car and then charge you a fair price to fix it.