There's rarely anything wrong with the product unless it's just using a little too much juice, but about 50% of the time that I get something from here, my order is messed up. I think they just need to pay a little more attention to the specifics of the orders. read more

I have been to this location a handful of times and when I order "flat top" I am given the same size instead of the next size up and it's not full. Do NOT order flat top at this location. read more

Bahama Buck's - This is the same size "flat top" I received - Shaved Ice Near Me - Double Oak, Texas

Worst experience ever at this location! Service is always slow and very spotty at best. Ordered a party pack for a little kids party to be picked up at 2:46 PM on a Sunday. Arrive to pick it up at 3:46 and they had no clue about it. Said they would make it right now party started at 4:30. To say a ton of disappointing kids are there is no excuse for the lack of customer service. They did refund my money but that's the least of my worries at this point. Never will I go back to this place! All I can say is you might want to pick a different location if you want good service, correct orders, and actually a place that cares when you're trying to spend $65 at all time. read more

Paid over $9 for two baby size natural flavor sno cones with creme that had zero flavor. Sent one back thinking it was a mistake and not enough flavor was put in but nope the actual natural flavors are terrible. Taste like chemicals almost with zero actual mango or coconut flavor and hardly any creme at all. We threw ours away and soooo overpriced! Such a let down. read more

I've been trying every flavor since I came across them a year and a half ago. Shaved ice is always a go to for a tasty snack.

Our orders took so long to get out. Our last drink which was a strawberry lemonade took 30 min to come out. When I approached the staff to ask for the drink or an explanation I just got a " oh just making it" not even an apology. read more

These sweet kids are working hard. I don't mind waiting in line knowing how yummy it is! They also have some great drinks!

Yummy sno but Waited 20 minutes and we were the only car in the drive thru. Ridiculous at 2:30 in the afternoon.

Great shaved ice and flavors. Texture is softer than most places, and flavors are good. WMango with Chamoy and chili salt is my favorite! I saw a picture of it, but could not find chamoy on the menu. Also, get a punch card. You will be back! read more

Very good. The workers we very nice and ice was very smooth. Daughter can not wait to go back. If you plan on going numerous times. Make sure to get a punch card. Went about 5 times before they told me about it. read more

We want to support you but the print on your menu is too small for the distance from the counter. There's a science equation to follow when using signage. Catering to younger eyes is fine but respect ALL of your customers. Music was uncomfortably loud and service was very slow. Disapoin ting While I understand that corporate sets the standard for signage, surely there is a possibility of someone pointing out an obvious misjudgment such as this. Either you don't care that the older generation needs binoculars to read your menu, someone's too lazy to care, or someone needs to grow a pair and tell corporate to fix this mistake! You decide. read more

The frozen latte was superb. However, I saw 2 employees not wearing any gloves while making it. In the midst of this covid 19 crisis, it made me feel very uncomfortable to the point I had to sanitize the outside of my cup. I would appreciate this being taken care of as soon as possible, as we don't know the cleanliness habits of the employees. read more

One employee on a Friday. Slowest service ever. Girl working was calm and nice, but shame on management for not staffing appropriately

This was awful! First of all, we went through the drive through, and we left with our snocones after 25 minutes! There were only 4 cars in front of us! When we finally were up to the window, the girl handed us back some random card that wasn't our credit card, reoped the window and went, "Oh, it didn't go through. I need to swipe it again." She looked like she didn't want to be there whatsoever. She was extremely unprofessional about it and didn't even apologize for it. We ordered a snowcone with EXTRA caramel and even specified for extra. We got maybe less than average, and it's so disappointing. Also one of our cups is disgusting! The cup is completely broken at the top and there was chocolate creme all around the edge of one. There was also a really big ice chunk at the top of it. Super disappointing, especially because of how good they tasted. read more

Bahama Buck's - Broken cup. Gross. - Shaved Ice Near Me - Double Oak, Texas

I like coming here but it's just very inconsistent. The whole bottom half of my snocone didn't have any flavoring. Just pure ice. What a let down. read more

Bahama Buck's - No flavor at the bottom half on snocone. - Shaved Ice Near Me - Double Oak, Texas

I grew up in the Lubbock area and have always loved Bahama Bucks. A couple of years ago, we purchased a couple of Groupons to this location and forgot about them. When we went in recently to redeem even the cash value, we were told that the ownership does not honor even the cash value of these. Luckily, Groupon took care of us. So, unfortunately, I have to give the thumbs down to this location. read more

Omg! Worst experience ever. I don't understand why there are 6 teenagers standing around and only 1 actually physically working. My order was still wrong and I waited literally 15 minutes at the window, not including the 33 minute wait at the drive thru. I don't mind the wait it was their service, attitude and rudeness. read more

great snow cones but ridiculous wait. waited in the drive through for an hour. but i recommend getting their mango chamoy snow cone

The product is always good, but the rating is for the service and wait time. Good grief, it took way to long to get a shaved ice. Started out in the drive thru. Waited in the line for 20 min (without even ordering) before coming inside. I had a coupon card for 25% off (i have used it before with no issue), the staff had no idea how to apply the coupon to my order. They asked each other and just shrugged their shoulders coming over to the register trying to figure it out. I just told them to forget it, that i have already vested 30 minutes into this visit without getting my shaved ice yet. The staff consists two taking oders, two making the shaved ice, and one puts the umbrellas in at the end. I would think management could see that Saturday afternoons would be busy and might want to evaluate their staff accordingly. Customer service lacked in all areas. Overall took it took 30 min. read more

Welp, I love the location loved it for a while now however during lock down I could no longer leave so I turned to riding my bike there. I would wait in the drive through and get helped by the couple people on staff that were there I would have gone in at that time but due to virus there inside was closed. However today road there sat in the drive through line like usual in a bike for good 50 minutes in the sun just to be told sorry we can't help you since you are not in a vehicle which technically I am but besides the point. The person doing the drive through say you can come in and they will help you. But they don't have any where to lockup a bike as far as I know I mean could lock it on there fence or one of there benches but after this and a few bad experience with there staff I will no longer be heading to this location from this point on! read more

sometimes the teenagers that work at this location wear me out, but the snow cones are good so we keep coming back. Its hit or miss on how long it takes to get your order ......and one time my husband had to repeat his order to the kid 4 times. Our kids love this place, and so do we but the employees need to get it together. read more

Sloooowww! Nobody here and i still have to wait 10 min for a small snow cone,there is no reason to wait so long for ice in a cup, I have visited a few times in past and had same experience would like to visit more since it is a good snow cone but will choose other places since I value my time and they don't! read more

We enjoy their flavors but their system is atrociously slow. The time Per vehicle has gotten way too slow and has become self defeating. Our rule is that if the line exceeds two cars, drive on read more

I was up here and we ordered two thin ice snow cones, and they gave us regular. I hate to be the person to go in and complain. So I went in and they made it right despite them being extremely busy and gave us a bunch of coupons. Seriously didn't even expect that! Awesome snow cones and service!! read more

This place is awesome! I don't know how they get the ice shaved so fine, but it is truly just like snow. The flavor options are amazing, and I like the suggestions that the staff make. Every staff member I've interacted with has been very friendly, and they seem like they enjoy working there. The only problem is that the place is always packed, which is probably because they are doing such a great job. I have only tried one flavor that I didn't like, and they replaced it for me for free, which I thought was great customer service. Top Notch all the way. This is definitely a "don't miss out" kind of place. read more

The drive thru is insanely slow. For shaved ice?! Every time I come it takes at least 10 minutes to get through. WITH 4 EMPLOYEES WORKING. ice is always good though. read more

Delicious! Fast service and always tastes great. I always enjoys taking my whole family here. Try the blue raspberry with lemon :-)

Shaved ices are good and plentiful but the service is soooo slow, no matter how busy. Almost bot worth patronizing. Frustrating.

HOW HAVE I LIVED 37 years of my life with out knowing about this place!!!! best frozen drinks on a hot day!! Gotta have about 50+ Flavors. Every one we've tried was amazing! read more

Shave ice is good, BUT didn't enjoy the styrofoam pieces inside from the already broken cup she gave me. read more

Bahama Buck's - Shave ice is good, but didn't enjoy the styrofoam pieces inside from the already broken cup she gave me. - Shaved Ice Near Me - Double Oak, Texas

normally, i would give Bahama Bucks a great review. i'm a sucker for their snowcones. but, the location nearest me is just not cutting it. the past FOUR times i've been there, halfway through my snowcones i find (dare i say it) DRY ICE. honestly, this is something you worry about with little pop up snowcones stands that have no reputation... but BAHAMA BUCKS?!! i'm seriously so disappointed in the effort their employees are giving. i gave you four chances, bahama bucks. no more. read more

There coconut khulna smoothie is to die for! Me and my daughters went out for some shaved ice but I was really feelin a smoothie so I got the coconut Khulna and my girls got the snicker doodle and birthday cake snow cones and all of them were amazing! This is the type of cold treat you would even get in the winter! read more

my first time coming to Bahama bucks , and every single one of the employees was staring and shaking there heads at us... we waited over 10 minutes for our snow cones and when we got them there was no flavor in any of our snow cones. Two of the employees rolled there eyes at us and when I asked if there was an issue they accused us of being racist. We did not make one single comment for them to accuse us of being racist, and took multiple pictures of our vehicle. We called once we left and both of the "managers" that we spoke to were being rude and couldn't tell us specifically what "racist comments" were made, because there were none. They held up the line behind us because of this issue, not only making us wait, but the others who were waiting in line. This place is run by all high schoolers and college kids who were disrespectful and thought it would be funny to accuse someone of being racist. Don't waste your time going there. If I could give 0 stars I would. read more

We were in line for 15 minutes. We got to the window at 10pm and they refused to take our order because they "needed to start cleaning to close". If they didn't move so slow and offer such terrible service, I might have gotten served. Their website says they close at 11. Will never give them my business again!! read more

This is the best shaved ice on the planet. The perfect refreshment for a summer afternoon. read more

Bahama Buck's - Shaved Ice Near Me - Double Oak, Texas

So good! It's like 3 bucks for a regular and I couldn't finish it, my parents asked where I wanted to go for my b-day and I chose Bahama Bucks! There are also games there that you can play with the family which was a lot of fun! read more

This is my favorite place to get snow cones. The texture of the snow is amazing and the flavors are wonderful. My favorite is the birthday cake with cream. This location is my favorite Bahama Buck's to go to. Friendly staff and great service. read more

6 people working and 2 people in line but no orders being taken and just standing there watching them chat...... Wow hope the owners realize they could have half the people and still have bad customer service just less payroll . Also people walkin and get in the pick up line and stand there behind people waiting to pickup not waiting to order . Staff needs to see this and call them over read more

Love you guys! BUT...you HAVE to get lids that actually fit your drinks...big mess when I got home. And I've tried to securely press them down but they are definitely too big!! Bummer read more