Their smoothies are delicious! However, their prices are really high (higher than smoothie king or…read moretropical smoothie by several dollars), and wait times are usually long. The seating area has comfortable options. The space is sometimes really clean, but I've seen it dirty and messy also. I go here when I'm on the south side of town, but I prefer Smoothie King when I'm further north.

I came here after a doctor's appointment looking for a smoothie after having a procedure done on my…read morelip. Obviously, I was too scared to eat (not that I eat much anyway) so I figured a protein packed smoothie would be a go since I didn't have time to eat after my morning workout. Luckily, Vitality Bowls was a mile from my appointment. I asked the young lady what she recommended and after discussing my disdain for almond butter, we settled on the coconut craze (add strawberries) but unfortunately as soon as I decided turned out they didn't have the coconut to make that item. So, back to the drawing board I opted for the Power Protein. It took about twenty- five minutes for them to get the smoothie done, I arrived around 1:20pm so just after the typical 12 pm lunch crowd. Smoothie was decent not overly sweet, not sure if it was $10 worthy but a decent treat for what I needed/was looking for. Worth the wait? Definitely not. Establishment was very clean and welcoming.

When I pulled up, there were a few cars in the drive-through, so I decided to go inside to help…read morebalance the traffic. Inside, there were two customers seated in the dining area and one employee, a woman, sitting among them. The lady behind the counter politely said it would be just a minute or two before she could take my order. After waiting about four minutes, I decided to be patient, but I noticed the team was giving full attention to the drive-through while ignoring walk-in guests. It became clear that in-store customers were not a priority, so I left and went elsewhere. The takeaway here is that management seems to lack proper training and quality-control oversight. Looking at other online reviews, I'm beginning to see a consistent pattern of similar experiences.

I went through the drive-through and ordered an entrée. They said that I would get a free smoothie…read morewith the purchase of an entree. I did not know the app needed to be scanned. I did mention to the person when going through the drive through that I should get a free smoothie and she agreed. I didn't realize I had paid for the smoothie until I got home and looked at my receipt. I called and complained and they said that pretty much it was my fault. They're not very helpful to remind you that the app needs to be scanned. Not going back to this location.

OMGAWD YUM!! This is definitely a healthier option in town…read morethat will not disappoint you

great smoothie place!! you can see them making your drinks with real fruit and it definitely shines…read morein your drink the hawaiian holiday was fantastic! it's rare that you can taste every fruit in a smoothie but you truly can here

Don't go here; Drive a little further to go to Smoothie King. Tropical Smoothie used to be better…read more Now, the smoothies are lacking in flavor and have an unpleasant texture. The food is sloppily made, and it looks like it was just microwaved. Service varies. The dining area is usually clean, which makes sense because they have very few customers.

I just stood in the cafe for 15 minutes. I was the only one waiting to order. Not one person even…read moreacknowledged me, let alone took my order. At least 5 cars went through the drive through and received their orders. I won't be going back.

I was introduced to boba in college...but after leaving Virginia, it was almost impossible to find…read moreunless you visited larger metro areas-like DFW, Houston, and weirdly-Albuquerque had one in their mall. But Lubbock? Not a chance. So, I was absolutely delighted when when Teapioca opened, not only in Lubbock, but by my house! I love having access to boba tea, with the small town feel Lubbock is known for. The owners are almost always on-site and obviously care about product and service. Today, I asked for boba and a half-meaning what normally comes in the drink, plus about half a scoop more, vs. a whole. The employee had to think about it-but was determined to accommodate, even after I said if it was too hard, not to worry. Then, the owner happened to pass and mentioned that Crumbl had just brought them free cookies and she wanted to pay it forward, so she called it the "manager's special" and deducted it. There's nothing better than a business that really cares! That's why I'm a loyal customer. Thank you, Teapioca! LBK loves you!

We came in for boba after dinner, not realizing they close at 9:00. The girl who was closing was…read morevery rude she threw our straws down, had a clear attitude, and kept giving us rude looks. It made me really uncomfortable. We were out the door by 9:00, so it's not like we were holding them up. If you're going to take orders that close to closing, there's no reason to treat customers like that. Completely unnecessary and unprofessional.

Complementary beverage and protein smoothie that can be established at great service, along with…read morefoundational skills a crew that pump the hearts and conquer as of intuition and wisdom of ambience of gratefulness and gratitude.

Service was nice, friendly, and quick to make the drink. I ordered an iced matcha latte which…read moreperhaps isn't their normal drink. Even with no syrup or sweeteners it was too sweet and tasted like a cupcake. I don't recommend getting matcha unless this is your vibe.