This business is the best I've ever dealt with. Customer service is on point. I called one day and…read moredelivered my car the next day. I received texts daily, sometimes twice daily regarding status of the car. All the ladies in the front office were amazing, but I want to give a shoutout to Devin as she was my point person. And my car repair was A+. Thanks for making this process as seamless as possible.

From the beginning of my sad car experience to my blessed and beautiful car experience, this was a…read morethe most important decision that I could have made. Professionalism was shown from each and every person that I encountered. Thanks Sandra for keeping me informed daily with texts, the help with the rental vehicle process, from pickup to drop off, all done at your facility. I have never had to have a vehicle repaired, but I'm so glad that I trusted my heart. I finally gave my car a name because you guys made her so beautiful. Camille and I thank you!

Great experience at NTX. Brought my car in for collision repair and ppf they had me in and out in…read moreno time with my car looking brand new. Will be back for tint

"Dangerous Work, Zero Accountability -- Warning to BMW Owners"…read more DO NOT BE DECEIVED BY THE 4.7 STAR RATING. This rating does not reflect the true level of service you may receive and was the primary reason I trusted this shop with my 2018 BMW M550i. That trust was completely violated. Headlight Installation: After pickup I discovered gaps so large I could insert my entire key and keychain between the headlight and body. Moisture immediately entered the new assembly. When I returned, owner Freddy initially said "nothing we can do" then tried to sell me a replacement headlight for $3,900. Eventually corrected after significant pushback and documentation. AC Service: Charged $399 for a refrigerant recharge with zero documented pressure diagnosis -- their own invoice only states "customer says passenger side blowing warm." Both sides stopped working after the recharge. Paid additional $230 for a switch replacement that failed within hours. Two visits, $629 spent on service plus $100 on Uber since I had to take the car to their Plano location, never properly diagnosed. Dangerous Tire Overinflation: Most critically -- their technician inflated all four tires to 67-72 PSI. Nearly DOUBLE the recommended 38-42 PSI. Documented on their own invoice and my BMW's tire pressure monitor. This level creates serious blowout risk at highway speeds. Owner Response: Reported the dangerous tire pressure to Freddy via text and phone. Receptionist Emily confirmed he was in office. Zero response over multiple days. No apology. No acknowledgment of a safety hazard they created. I have photos, invoices, text messages and audio recordings documenting everything described above. Do not trust this shop with your premium vehicle.

Jeremy is an serious artist when it comes to cars and hail damage. From his honest discussions…read moreabout car repairs to his eagle eye for details, he took our 2013 severely hail damaged Lexus, light blue in color, and made it look like new. It was an answered prayer to have our vehicle repaired (not salvaged) as we've taken good care of her over the years. Jeremy is conscientious and communicative. We had updates on our car through the week detailing its progress. Dentout.com is a five star business.

Great guy. Kind hearted, generous, and a very pleasant surprise. Did amazing work quickly, and…read morecharged half what I expected to pay. Nobody wants to need this service, but you're sure glad to have it when you do.

My car and my wife's truck both needed a little work and we could not find a neighborhood type of…read moreshop anywhere until I called Ponchies and I thought well I'll start with the small things. I had a quote that was over three times what I had been quoted from a huge franchise tire and auto repair. His pricing is awesome and very friendly. I highly recommend to give him a try!!

Ponchie is a very trustworthy business owner/mechanic! My husband and I have gone to him multiple…read moretimes in this past year and he is always very nice and fair with his pricing. He isn't after your money and he is a very wholesome person. Best mechanic experience I've ever been to. No BS.

I have taken both my cars to Provision Automotive in the last year. I honestly felt that they went…read moreabove and beyond to repair my car. Although I do not live in Melissa I feel it is worth my time to bring my car to them for diagnostics and repairs. I felt they were honest, professional, and the prices were very reasonable.

This is not the place to got for your auto repair needs. They lie to you and do no do good quality…read morework. They quote you a price for something and when you go to pick it up it double or triple the price they quoted. No phone call for communication saying it will be more. STAY AWAY FROM PROVISION AUTOMOTIVE! My vehicle was better before I took it to them. Spent a bunch of money with them and now I need to take it somewhere else to fix what they messed up.

Great Service & Repair done timely!…read more I brought my daughter's car to Dexter after she got rear-ended on the Tollway in December. He walked us through getting everything done and over to his shop for repairs. It was really simple to get the insurance to do the estimate, and then have Dexter's team get to work. The repair work looks great and was done on time (even needing to order parts.) If you need body work done, I wouldn't hesitate to use Dexter and his team.

Absolutely phenomenal service! Dexter went above and beyond for me to make sure he had my car…read morelooking right. From working around the clock with my insurance company to working overtime to get me back in my car as fast as possible. I can't recommend his customer service or his work enough!

Old fashioned honest good deals on good used cars. I highly recommend seeing Johnny Welborn…read morefirst...you won't regret it.

My family and I have bought cars here for years and highly recommend them. They really check out…read morethe vehicle before they sell it to you, if there's a concern or question about something, they will let you know up front. They are kind, professional, honest, and great pricing. Worth the trip to Princeton, or give them a call to see what inventory they have. Vehicles don't stay there long!!

Very dishonest. They tack on a $10 "Shop Supplies" fee on your oil change, when questioned they…read moresaid it's standard yet this is the first time I have ever encountered this. Was also told the cars coolant was low and tried to up charge a "top off" for another $10, I declined as this was straight up just not true as I checked it myself and it was fine. My expectations were not high for Jiffy Lube but this is just another example of a bad oil change place that tries to take advantage of customers that may not feel confident in their automotive knowledge. Do better.

The technicians were incredibly rude. Not upfront about the prices and was given nothing but…read moreattitude. Didnt seem like they were very happy to do their jobs. Overall very dissatisfied.