Very efficient, didn't wait long. Mechanic told me his thoughts on the car. Recommend read more

Called since I had to get an alignment done from needing new shocks. They got me scheduled quickly for the next week since he recommended I get the new tires on first. I dropped off my vehicle and they checked the alignment all over and recommended that I get all 4 done since it was off. It was $100 for the whole vehicle or $80 for just the front which I called for. They did a great job and I got my vehicle back before the kids got out of school to get them picked up. Not everyone does alignments. read more

People were great, received an accurate estimate, the car was fixed on time. I am happy with their service. The cost of service was on the lower side of the computer estimated of different estimates. read more

My husband took his truck there to have a noisy actuator in the dash and heat fixed in his truck, $500. We had the truck 3 days and then no heat, called Bailey Park Auto, they charged us another $100 to tell us a bunch more actuators are bad among other heat related parts. The owner then tells us that we never told them that the truck didn't have heat. That was the whole purpose of bringing it there, we knew the clicking was an actuator getting hung up, but it also wasn't blowing heat! read more

Bailey Park does a fantastic job on our vehicles. My dad trusted them for years so now I do. I do not have to worry about the quality of service or cost. Brian has always been honest and trustworthy (even when it's something you do not want to hear). Baily Park thru the years have worked on many of my vehicles and never had any issues. My husband now uses them over the dealership for his Toyota pick-up truck. We appreciate their fast and friendly service. read more

Andy & Brian are always willing to go the extra mile to make sure you are satisfied! Honest and trustworthy.. read more

I've been using B. P. Auto since returning to Battle Creek over a year ago upon a recommendation. I've been impressed and overjoyed, if one can really be overjoyed about having to have your car serviced, since my 1st encounter. The owner and staff are excellent! They take the time to explain the problem in understandable terms. They will even pull you into the bay area to show you the problem, and explain their plan to fix it. I usually don't write reviews even if I like something a lot, however the fact that they rectified a problem for me today at no cost, not even for parts which may have been minimal, but still.... Almost 2hrs worth of labor and a couple of belts on a 17 yr old car not in pristine condition. They finished and told me if the noise occurred again other measures may be needed and sent me on my way at no cost! B.P. Auto truly exhibits service the way service should be, great value for the cost! read more