Great customer service and care to me and my car. Matt was at the desk and walked me through the…read moreprocess of new tires and easy financing. The turnaround time was 1.5 hrs just as promised. Love the way my Subaru rides again.

called and they put me on hold. no biggie. but they never came back to the phone. then it started…read moreringing for about 10 min before I hung up. called back 2-3 times throughout the day & nobody ever answered, I'm actually currently waiting. Clock says 10 min and nobodies even picked up yet.. I can understand that happening once but 3 times and nobodies even picked up or answered All throughout the day is poor customer service

My Husband, just took Our Church Van, into be Fixed & They did, a Good Job. Quite Pricey, though,…read morelike Everything else, I guess.

I went to Phil Walters to have air put in my tires and chose this store because of their 5-star…read morerating. Ryan was incredibly helpful and immediately came out and filled all four tires to spec. Thanks so much for all your help-I highly recommend!

I like the expertise, service and convenience of using Belle Tire…read more If you have a warranty with buying new brakes or tires, it's listed in their computer at all the Michigan locations. It's convenient to bring your car in on a Saturday and their waiting room is large and has a large table and wifi for you to work on your laptop. The mechanics are accurate with their diagnosis and don't over sell product,

I went in to have my free tire rotation and re balance on my van , had an appointment set up a week…read morein advance but got there and waited and waited and waited for hour and a half , ...asked for my key back , said i waited long enough, and left. An appointment is an appointment especially a week in advance notice, i shouldnt have to wait that long to get it in ! Very Unprofessional , no apologies either from them, Very Unprofessional people.

their customer service sucks and they don't work with you at all the your bill for no reason I…read morewould never choose R&R again I would choose Belle tire over day the manager they have right now he has a cocky attitude. He was very disrespectful and he said he care.

You have a driver in a RNR van speeding through Valley Falls in the morning when kids are driving…read moreto school and parents and school busses are driving kids to school. Not only did he fly up on my rear bumper, but he also passed me in a double line no passing zone as I turned off the main highway (K-4) through Valley Falls. Not a good representation of your company RNR Tires. And not safe for the kids and families in Valley Falls. When I called to report this to the business the person who answered the phone responded by telling me that the driver stated you pulled out in front of him so thats what happened there. Then when trying to clarify that pulling out a quarter of a mile in front of someone in a 45 mile per hour zone is plenty of distance, the gentleman disagreed. Then when told the driver passed in a no passing zone did not offer any reassurance that this negligent driver would be addressed. If your drivers in your vehicles plastered with your company name are allowed to drive like this and you back them up, you are not going to gain business with that representation.

This service station was quick, affordable and friendly. I have found my new permanent garage.read more

Excellent service, great owner and employees! Took my truck…read morein for a tune up and after I picked it up, upon starting it, it sounded like I just got it off the dealer lot, Expectations exceeded. Highly recommend

Trust me as a family man and a blue-collar worker when I tell you that out of the ENTIRE city these…read moreare the guys you can trust to fix your car! Never shady, NEVER trying to make up repairs that are not needed. They are the ONLY mechanic I will ever take my care to in Battle creek and if they ever close down, I don't even know what I'll do. Give them a try and I promise you'll never go anywhere else again! Brad T

Vince Miller and the rest of the guys do a great job and honest work. I trust them and take all my…read morecars to them. I don't know much about cars, so I can't say much more other than that they are friendly, helpful, fast, and honest.

Best auto service I've ever had! Tony came to my house to repair a leak. He was quick,…read moreprofessional, and friendly. He even didn't charge me since he forgot his card reader. A true hero, will definitely use them again!

Came here with a flat tire and thank God Tristin was there. He was gently transparent and extremely…read morehelpful. I truly appreciate how quickly they got me in and out and back on the road! Way better service than the Sams tire department in Jackson,MI !

Love Sam's Club! We're a family of 2 but when you compare the savings on pop, candy, and meat it's…read moredefinitely worth it! The party size bag of M&Ms at a grocery store is the same as a 62 oz jar of M&Ms! Pepsi and Coke were much cheaper than at the grocery store. Only thing they don't have is Pepsi with real sugar!

I've come here for about two years now. For the most part customer service is great. The first…read morecouple of times I've visited this location my services were done correctly. Lately I've had to remind them and double check of the services and make sure they actually do them. Lately they've been extremely slow. I dropped my car off the day before at 4:15 pm hoping to pick it up the next day in early afternoon. The shop opens and 7 am, it's almost noon and my car STILL isn't ready. If you come here just make sure your services are actually done and be prepared to wait. Edit* they did gift me a free oil service next time due to my wait time.

If you can drive 100 miles to another Firestone I would. 2 years ago same issue with customer…read moreservice, just stay away.

Between car city and auto lab, my van that I've had for just over a year has been in the shop 3…read moretimes for a new transmission, as well as a new motor. And we'll now the van won't start and it won't shift, so yeah amazing place to go to on both ends, you want to have a car that breaks down and never gets fixed, matching pair right here

BAIT and SWITCH .... I called several auto repair shops to have the upper and lower radiator hoses…read morereplaced as well as replacing the thermostat and doing a anti freeze flush and fill on my 2003 vehicle. The employee (G...) the counter quoted a price of $360 and I scheduled the service 10 days out because they were busy. I called 3 days ahead of my scheduled 8 AM service appointment to confirm the items to be replaced and additional service (flush and fill anti freeze) to be done on on my vehicle. This time I talked to different employee (F....) and he wanted to make sure the quote was correct ... he did a review of the previous quote and found it to be correct in the amount of $360. On the day of actual service the manager (3rd) employee quoted me a price well over $600 ! Needless to say I was shocked and canceled the service. That's the old "BAIT and SWITCH " routine. Get you to agree to 1 price (bait) and then change (switch) to a 2nd much higher price hoping you'll agree. How would you rate this ?