This is a terrific little motel, and I would definitely stay here again. The staff is very friendly…read moreand very helpful. (Hi Luka!) I arrived early, and since my room was ready, I was allowed to check in early, The pool was very clean, as clean as I have ever seen any pool. The water temperature was just right. It's a good-size pool, not huge, but just great for a leisurely swim. The rooms are very clean and very spacious. There is plenty of storage. The coffee maker was simple enough to operate. TIP: you need both remotes in order to use the TV. The front desk will help you. It's a block from the beach, which is perfect. It's close enough to walk to where the action is, and far enough so that it's nice and quiet at night. The rates are reasonable, and I would not hesitate to stay here again. I recommend SURF HOUSE without hesitation. A+

BUYER BEWARE-READ BEFORE BOOKING and learn from our experience:…read moreI'm not gonna sit here and write to not stay at this motel - the room itself was just as advertised, clean, roomy and comfortable, updated bathroom (shower wasn't cleaned well, but that's minor in comparison to the rest of our experience) BUT- do not expect to have any assistance after their lobby closes. They advertise an "after hours number" they DO NOT answer. We stayed here for one night and went out on the strip until around 10pm and when we returned we realized we forgot our key in the room. We went to the front desk which was locked and dark. To preface this I completely understand it's on us for forgetting a key. But, no answer on any of the 3 phone lines provided and one was specifically for "guests only, after hours" after a couple hours, MANY calls and voicemails later, we decided to call the non emergent police line which we were told they were unable to help without permission from the owner - they also tried calling the number they had with no answer either and we were advised to either sleep in our car or book another hotel. We called all 4 businesses they have shown on their building assuming they're owned by the same people, no one was able to help there either. We ended up able to unlock our vehicle from our phone and sleep in it (we had no actual keys as they were locked in the room too) we continued to call the after hours line throughout the night and into the morning but we ended up locked out of our room from 10:30pm to 8am when the front desk opened. The front desk manager (I'm blanking on her name) was lovely, super friendly and apologetic but explained someone else named "dalton" was responsible for the after hours phone and clearly completely neglected to answer. She refunded the cost of our room which was great and gave us a couple gift cards to local restaurants ($35 worth), but really it didn't take away the fact that we had the worst experience in a hotel ever, we would've much preferred to just be able to sleep in the room. Again, decent motel, absolutely awful customer service, if you stay please triple check you have your keys when leaving/you have everything you need before they close.

Just got back from a 4 day vacation here at Mail Sail on Hampton Beach. We never stayed here…read morebefore and are very happy we did! We were greeted by the sweetest dog and were up to our room within a few minutes. Our room was super spacious and very, VERY clean. The staff here is very helpful and just want you to enjoy your stay. They're not cleaning rooms due to Covid.. BUT, rest assure anything you need is just a phone call away. We got new towels and an extra blanket within minutes. The pool is super clean and lots of room. We're going to head back for another weekend if we can this Summer if not.. We're staying a week next year in a cottage!

We stayed in 2024 after owners had sold and it did not meet our expectations. We almost didn't…read morereturn in 2025, but I'm so happy we did. The new manager and staff was extremely professional and pleasant. We had an amazing time and are counting the days until we return in 2026.

They put new showers in and you couldn't figure out what was going on in the shower. ( There was…read moretwo types of showerhead and a knob and you couldn't figure out how to get water out and there was no pressure You either burn yourself or it was cold.) They never took my garbage out after the first night we were there. The rooms were clean enough, but it doesn't deserve resort status Too expensive for what we got and then complained nobody did anything

As I am laying in the bed counting the hours till sunrise so I can get out of here. The pictures of…read morethe rooms are staged. We didn't have a chair in our room. Bed was so close to tv hubby and I kept bumping into each other. Coffee machine in room not working. The restaurant food was a 3 out of 5. Very expensive but it was my birthday saved for 2 years and I wish I bought myself some jewelry. Never again here and don't forget u pay for parking your car here. Do not come here, it's a rip off

this suite has an awesome view of the beach with a breath taking view of sunrise!…read more room was very clean, very cool customer service, nice quiet location being om the north end, however only 1/2 mile from the strip! would absolutely rent again!

Awesome stay , staff ( Marianne) was particularly very pleasant and accommodating. Room was…read morespacious and clean!! Had a fabulous 4th of July !! Restaurant (little jack) near by!!!! Wonderful from start to finish!!!! Bring your snacks and drinks , mini fridge and microwave available!!!

I would give it zero stars if I could. The "manager" Sandra Bissonette also runs the cleaning…read morebusiness Sandy C cleaning, for the resort. She is a horrible manager, completely unorganized and unprofessional. She is also extremely untrustworthy and a pathological liar. The cleaning business she runs cuts corners and the rooms are left filthy. She also does not pay her employees.

We have stayed here twice in the last two summers. This summer we booked but my wife ended up in…read morethe hospital because of her cancer and we had to cancel. When I called to cancel and told them my situation they would not go against their policy of 15 days to cancel So they kept my deposit. I told the person on the phone that if I knew she was going to be admitted 15 days ago I would have called then. They said they will not break their policy. They need to review that at least I called and let them know of our emergency!!!!!

It's nasty ! No mirror in bathroom . Pillows hard as rocks . No heat . Fridge don't work . Very out…read moredated . No on sight parking . Hear traffic going by all night long . Window frame taped up with duck tape . Wouldn't recommend this place to my worse enemy ! It deserves maybe 1 star rating if lucky !!!!!

Owner was a very nice lady, room was very clean and walk wasn't bad to the beach! We brought a…read morebeach wagon which I would recommend but overall very great experience!

Amazing owner and staff. Everything was perfect. Place is…read morewalkable to everything but far enough away from the chaos and crowds. Beach is a 5 min walk. It was by far my fav place to stay at in HB.

Do not hesitate to book this Motel!! My family and I had to scrabble finding a place to stay once…read moreour Air BNB was randomly cancelled on us and Blue Jay was perfect! It is a small 2 floor hotel with approximately 20 rooms. The second floor deck is so spacious and relaxing and the undercover for the first floor is great for shade. Plenty of tables and chairs all around. The staff was so friendly and amazing!! They were always available for whatever you need. I rented the only room with a full kitchenette and it was so spacious and perfect for the hub of my family. It is on the first floor and was so clean. It had all the amenities you would expect with a kitchenette. Fully stocked kitchen! The bed was super comfortable. My family and I would especially like to thank the owner, Terry. With such a large (loud) group we were a bit loud(lol) and he was so gracious and polite telling us to quiet down!! Thanks again to the entire staff!! We had such a great weekend!!!

I love this motel. it has the same nostalgic scent I remember, pool, jacuzzi, free coffee, walking…read moredistance to the action

I booked for one night, and within 30 minutes of booking realized it was the wrong night. I asked…read morefor a reschedule and they just flat said no with no explanation - no offer for a different room type, different night, or even a "sorry we are full then." Just "no." So obviously I needed to cancel, and when I did they kept most of my money. So essentially for one email they took a couple hundred dollars from me. Terrible people

We are staying at Janmere motel. We have stayed here over the years. Our room wasn't cleaned when…read morewe got here which is fine, but when they were done we couldn't stay in the room because the cleaning products they used were so strong. We are sitting outside the room and left the door open to air it out and the smell is coming outside the room. It is awful. Its fine other than that. We can't switch rooms because they are booked.

When I started to unpack in the room, I found 4-5 opened packages of cannabis gummies in the…read morebedside table drawer, and drug paraphernalia all over the bathroom. Must have been a drug party going on by the last occupant? The bed was made when I checked in, but how can housekeeping miss the drugs in the bedside table AND inside the bathroom?? Also, the dark, woodgrain laminate floor was disgustingly DIRTY! My guess is they just sweep only, and hardly if ever, actually wash the floor. I asked the front office if they could do a quick wash of the floor, but they never showed up. Don't make the mistake of walking barefoot on the floor with wet feet, and if you are wearing socks, the bottom of them will turn black quickly. The cold water knob in the shower was frozen shut, and it couldn't turn, only leaving the hot water knob usable, making the shower unusable onless you like scalding water. I asked the front desk if someone could look at it, but nobody showed up. Also, don't try sitting in their cheap plastic patio chairs outside the room, unless you have good health insurance. I really want to like this place, but find it difficult at the present time. 8/23/25

Great location, spotless clean, and cute spacious rooms... You can tell this facility is well…read moremanaged... I would definitely return.

The rooms were clean. The bathroom was very large. The area that the suites were in was very quiet…read moreand still had access over to the beach.