The salesman was very good at selling the product. We were shown and given a wide variety of…read morechoices of materials, hardware, styles, colors, and options. He was an excellent salesman. We had a bath in our home renovated by a local Bowling Green company one year before we spoke with ImproveIt! Hence, we thought we had a source for good and recent comparison service, installation, and material quality in our home. We called the local company, however, they were booked up for a couple of months, so we called ImproveIt!. The installation for the ImproveIt! project was a bit troublesome. First, the installers wanted to change the installation date to an earlier date. We agreed to do that. However, the day before the new installation date, the installers called and moved the date back to a later date stating that they did not have all the needed materials. This, in our mind, was a strange turn. Second, the installers did not have the correct ventilator/light that was specified in the contract. It took a couple of weeks and several return visits by the installers to correctly install the right ventilator/light. Third, while the installation quality was adequate, it was not the same quality craftsmanship installation as what the local company did. Fourth, the shower head, hand shower, and valve quality was of much inferior quality than the hardware installed in the other bath by the local company. I would not have agreed to the quality of ImproveIt!'s hardware had I known what it was at the time of the sale. The installed hardware was or is of the least-expensive grade hardware that I found at The Home Depot. We also request a raindrop shower head that would extend out a couple of feet towards the center of the shower like the shower that was being replaced. We did not get the extended shower arm. The installers were very kind and professional in their work. They did a great job at cleaning up.

Ive had everything updated in my home. Kitchen, all bathrooms, & windows. I used one company…read more.. @ImproveIt on each upgrade ive had problems. Idk why i made the stupid decision to continue to use them. I give them a 1 out of 5.

If your looking for a roof or siding, you don't have to look any further. I'm very picky when it…read morecomes to my home and I can't stand when because it's a male dominated job they talk down to me. I'm pleased to report that not only was that not the case but they even have a woman inspector who explained everything to me. She took the time and gave me all the details so I felt completely comfortable with the company I chose and the type of roof I selected. Looking forward to the siding project we have planned for the spring and if I can save enough money the windows that I have been dreaming of.

Terrible. I called this company to do a roof inspection due to a suspected leak. Unfortunately, I…read morehad to reschedule the inspection twice due to my caring for my aging parents. I gave them ample notice but when I tried to reschedule, they refused and said they were not interested.

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

THEY WILL SELL YOUR INFORMATION!! Solicited at our door despite our signs. Agreed to let them come…read morefor a free estimate and took our info/booked a date. They said they'd call a day before to confirm. No call. Never showed up for the appointment. They most definitely SOLD OUR INFORMATION. We have received endless calls, texts and emails from all kinds of home repair spam ever since. DO NOT FALL FOR IT.

High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

I would think before you deal with this company because they said the don't have the number you…read moreneed to claim the windows on your taxes the claim they apply for it but irs have not given it to them say ask you tax person and they could not get it it's up to the company to have the info you need when you claim your windows refuse to get it so beware

Asked them not to call 6 times now! I live in Colorado and was trying to price a flower window for…read moremy mother, told them this... already bought the window and put in. But they insisted on calling me 3 times a day, never contact them unless you want unwanted calls

At this time I do not recommend this company.  I went with their five inch gutters because their…read moresales rep said they would help with our water problem and also fit our underground drains.  We continued to see water coming in our basement after the installation from time to time but couldn't figure out why.  During a hard rain this Spring we noticed that one of the downspouts is not completely sealed and water gushes along the side of the house.  Also there is space at each down spout where water gushes up from the ground because it isn't completely sealed. I sent pictures in May and again in early June and was assured someone would give me a call to come and look at the issue.  Since that time, two weeks ago, I have left three more messages and I still haven't even gotten a call to set up an appointment.  This indicates to me that this company is more concerned with profit than the quality of their product.

Gave me advise when I needed it without charging. Was very nice when I was stressed out about a…read morehigh humidity issue in my home.