Employees wearing pajamas to work..Very unprofessional. Manager should have sent her home.read more

This place has a lot of sales…read more Perfect place if you need to buy clothes for a baby 4 years or younger. Watch out because you can easily find cute stuff and your bill will add up.

Visited store for first time today but although only one in store I couldn't get attention of the…read moreworker who was busy at desk. I wasn't acknowledged at all and left wondering if I'd return. Reviews I see are soooo old- one 17 years!? The newest- 2 years ago is a single star. Didn't seen process much different than what I saw on Amazon? Not sure about warranty and service as I pretty much felt invisible in store.

I had an issue with a broken luggage, so I figured it would be best to come into the store to speak…read moreto somebody about it. Robert was exceptional in assisting me. He explained the entire process for a warranty repair and made it so simple. I had to send out my damaged luggage but the repair shop reached out to me and I was able to get it within a week. Thank you again Robert for making this easy and hassle-free!

We shop at the Coach Outlet in San Ysidro pretty often, and we've consistently had great…read moreexperiences, so I was honestly surprised to see some of the negative reviews. Our visit last Sunday was another reminder of why we keep coming back. Valerie helped us and was fantastic. She went to the back to find the size I needed in a pair of shoes and made sure everything fit before we checked out. Friendly, patient, and genuinely helpful. The products are excellent, the store is well organized, and the service has been consistently good for us every time. Still very happy to shop here and get the discounted prices for well made products.

What happened to the purses I ordered on line ?????? I ordered over $200.00 in purses!!! This…read morewas through a facebook advertisement. I do not know who or how to speak with someone regarding this!!!!!!!! I will NEVER order a Coach product on line again!!! It is a rip off. The advertisement was taken off line with no one to contact I waited this long because I was informed (when ordered) that my order would be sent in September. I would like someone to contact me !!!'n sbdelczeg@hotmail.com

Came in to buy some cologne. No greeting, no smile, no nothing from the Latina who helped us out. I…read morealmost walked out w out buying anything because she was sucking the fun outta shopping lol. Ended up getting a 200ml bottle of Invictus that cost $115 before taxes. Idk if it was a good deal or not but I don't think I'll be returning. For that amount I expect better customer service.

Zero customer service you have change the manager And they don't care about customersread more

Hace poco unos días me toco trabajar en ese lugar.. La verdad es el peor lugar donde e trabajado…read more no via papel en el baño/ no tenían agua para tomar tenias que comprarla ahí trabaje 7 horas y en esas horas no me dieron breack solo 20 min de comida el add decía que me pagarían 16 la hora pero solo me pagaron 90 dolares cash la verdad gente si necesitan trabajo no vayan a ese lugar no vale la pena trabajar para ese lugar

Best store I've been in. It's so cheap. There are a bunch of household items and clothes that are a…read morereally great style. I've only been here once and really enjoyed it. They don't charge you taxes if you use cash, but if you have a card they charge you taxes. They also have an atm if you don't want to get charged taxes. There are cheap snacks, and can't use your card if you only have things under 15 dollars. They have almost everything you are looking for, for your home.

Completely forgot about Ear piercing services offered at Claire's and still utilizing the gun!…read moreWalked it during an extremely busy weekend... but was able to have friendly service that answered all my questions. Have been contemplating getting my 2nd ear lobes pierced for a while and with the mix of reviews lately with "piercing shops" around San Diego has made me feel uneasy... however all my uneasiness vanished when I felt how dedicated and comfortable the employee made me feel. (I forgot her name but she had double piercings in each ear and worked 2.20.22, her name was not on the receipt) I watched her sanitizer everything and then proceeded to complete the questionnaire and release. Picked out my earring choice (anything from stainless steal to 14k gold) and chose rapid (so I can change it in 3 weeks vs 6 weeks) - it is a bit more but not much considering its 3 weeks less! I did witness everyone else helping customers, as the streets was busy and then everyone watching while they patiently waited their turn to get their ears pierced. She took her time and asked me to make sure I would like the placement, and you could tell she wanted it perfectly even... she even apologized for how long and that she just wanted to make sure it's even. I was content and wanted to make sure it was even too! Would highly recommend, it is safe, easy and great customer service! Not to mention the aftercare she went over it with us, and had me do the process in front of her. Provided instructions that even include a section about masks with a "check-off calendar" - which is perfect for me and I hung it up in the bathroom as a reminder to clean it everyday. Don't forget the 20% off anything else in the store the day of your piercing only!

Was shopping on March 18th at 5:35pm My wife and daughter…read morewas inside shopping and I went to the front to go inside and there was a young lady working the front door and said the 2 more people can come in. The people in front of me had 4 , so I asked her if I can go and she refused. Even though the group of 4 said they will wait. If the people of 4 wanted to wait till there was 4 spots available, why would you refuse the 1 person when you had 2 spots available and my family was inside already. Hmmmmm Bad bad bad bad service I hope the management reads this.

I drive all the way to the border for this store! They have a great selection and adorable…read moreaccessories. Lucky for me I have always had the pleasure of coming in and the same sweet lady is working. Prices are reasonable and they always have a selection of sale items. If you are looking for unique outfit or just something for a night out this place has a variety of options and you won't run into someone wearing your dress. Love this store and can't wait to go back!

very unprofessional, manager is very rude. try returning a shirt that was stained. i had bought…read morethis shirt and had not realized it was stained prior to me purchasing it. manager, esmeralda denied me customer service immediately. i was heartbroken at the fact that a store can look so well managed and have awful attention to its customers.

I love the selection of costume jewelry. Silver, gold, multi-color, fake pearls. Very good quality…read morefor the price. They also have scarves, wraps, etc. They are located inside the San Ysidro Indoor Swapmeet. Located in a big warehouse building. Worth the drive to San Ysidro.

This is my favorite outlet in San Diego. I have came here so many times throughout my childhood…read more They have the best stores. Great deals and great value overall.

SERIOUS TOWING DISPUTE -- ACCESSIBLE PARKING SPACE & VEHICLE DAMAGE…read more On August 28, 2026, my vehicle was towed by Western Towing from a designated accessible parking space at Las Americas Premium Outlets while a valid disabled placard was prominently displayed. I dispute the basis and circumstances of the tow. The written tow authorization provided to me identifies the alleged violation as "WALK-OFF, NON-CUSTOMER." After recovering my vehicle, I identified damage that I believe occurred in connection with the towing incident, including damage to the front lower bumper and my dashcam. I have preserved photographs, records, and other documentation relating to the vehicle's condition and the incident. I paid the $285 towing charge under protest in order to recover my vehicle, and I documented my dispute on the paperwork. Formal complaints concerning this incident have been submitted to appropriate agencies and organizations. Las Americas Premium Outlets management has also confirmed to me in writing that video footage and documentation of the incident have been preserved. Western Towing has referred the matter to corporate counsel, who has acknowledged my evidence-preservation request. The legality of the tow, responsibility for the claimed vehicle damage, and other issues remain disputed. I am limiting this review to my personal experience and facts supported by records currently available to me. I will update the review if the matter is resolved or additional verified information becomes available.

I arrived at 7:51 and was immediately stopped at the door and was told it was closed . The store…read moredoesn't close till 8 . It obviously wasn't closed when four other customers were inside and doors unlocked . I get you want to get ready to close but the way the manger (Cindy ) went about it was ridiculously rude . Went next door to GameStop as I usually do after I visit hot topic and the manger said that most people say she rude as hell the closer it gets to closing time . She should really be fired or retrained at this point

This is probably my favorite location. Not overly crowded and always fully stocked. I've had a few…read moregreat experiences here in regards to customer service so they deserve a great review and a pat on the back for having awesome employees. I've had employees assist me by looking in their back stock to see if certain things were available when they tell me they're sold out and I've been successful every time. They always greet you when coming in and are super attentive and welcoming. With the pandemic going on, I can see how they might feel stressed and frustrated, but so far they've all been sweethearts. Keep up the great work, you're appreciated and yes, you're all essential!