Baker Automotive Rentals

I'm not too impressed with these small airport National Car Rental locations which don't have the…read moreEmeral Isle. In this case, I got a somewhat decent vehicle, but service was barely OK when picking up the vehicle. Hate waiting in line for no reason... I wish they could find a better way so that I can just go to the lot and jump into a car. Bringing it back was horrible... I couldn't find the rental car lot. I just winged it and eventually ended up at the rental car return. I mentioned to the guy checking me in that the signage was horrible and he agreed. I get that there's construction going on, but if he even knows there's a problem, they should fix it! Put up some temporary signage to help out. The car was OK, but I really can't stand driving a Jeep Wrangler. I didn't know what I got until I got outside. If this were Emerald Isle, I could have picked what I wanted.

Cqll center can't answer simple questions. They are awful to work with. Tried calling and asked…read moreto connect to the actual office, they can not help. They also confused the dates, so frustrating!

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Dollar Car Rental

3.4

(30 reviews)

My rental was a Dodge Ram pickup almost brand new. Great condition and perfectly clean. The…read morerental process went smoothly.

Stayed for last landing. No problems with drop off before hours. Recommend them without hesitationread more

2024 Hyundai Kona

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Rude

Hertz Rent A Car

2.4

(27 reviews)

Friendly service, nice vehicle. Access and return can be challenging at first. Hertz may be a few…read moredollars more but the no line no waiting to pick up A car is great.

The gentleman at the Hertz counter. In wilmington, north carolina was absolutely superb. I was…read moreoffered a no cost upgrade for a minivan, which I accepted and returning.The vehicle was easy even though I was there.Before the place opened

Enterprise Rent-A-Car

3.0

(29 reviews)

Easy- attendant was friendly and got me on my way quickly. I got there right at 8 am and she was…read morealready there, ready to help customers.

Great service, both for me and a couple of other customers I watched. Short wait. Decent prices…read more The car was excellent. Lot is a bit farther away than I expected.

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Enterprise Rent-A-Car

(1 review)

2.0 mi

The vehicle I rented was amazing. My fiancé and I took it to Florida, and the ride was smooth. On…read moreour way back, we ran into traffic, so I decided to take the car to a car wash and return it to a different rental location. I apologize for that part. I received a call from a gentleman at the location; I didn't catch his name, but he was very helpful in waiving the $275 fee I would have owed for not returning the vehicle to the correct location. I would recommend this rental location to any new customers. The staff is welcoming and understanding. I will be back soon, as I have another trip planned.

Budget Car & Truck Rental

1.6

(27 reviews)

We were trying to get from LaGuardia to RDU on standby & every flight was delayed or full. So, I…read moredecided to come here, get a rental, and drive home. I had never been here before. It a tiny airport, but I like that compared to the hustle and bustle or the larger airports. There were 2 rental car agents. They were super friendly, but I truly didn't care because I just wanted to get home. I had already reserved online. She charged my card for the reservation fee & handed me the key. I went to the lot and got in and was on my way. It was dirty inside & definitely wasn't thoroughly cleaned before I got it. I was able to get home in a few hours after dropping it off at RDU. That was the most important part for me. I recommend them.

What was supposed to be a great vacation was ruined by Budget. Received a rental with expired tags…read moreand broken passanger mirror. Got pulled over by the police(no ticket). Budget wouldn't bring me a car and had to drive back to the airport of exchange. (1 hour 1 way) Staff in the airport were rude and dismissive. Absolutely deplorable customer service. Called to complain and was treated as rude as I was at the airport. A coupon for a free day barely covers the despicable service I received. No amount of concern was offered by the staff or main customer service main office. Sad. BEWARE. Posted on Budget site, reddit, trip advisor and google reviews

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Alamo Rent A Car

2.6

(29 reviews)

So easy. Economical car in nice condition. Plenty of people staffed at the counter for check in,…read moreeasy check out right in the parking lot. Friendly service and reasonable pricing. Definitely makes Alamo look good as a company.

Easy car pick up, had rented a mid sized SUV and was upgraded and given a choice of upgrade. We…read morechose a Jeep Rubicon as I would never own this car. Car was almost brand new with 4,200 miles on the odometer. Drop off was super easy and efficient. Brought the car back full and rental rate was reasonable. Only minus one star as the windshield on the car was filthy with smushed bugs that didn't easily wash off and impeded vision. Stopped at a gas station and used a free squeegee to clean it up. Returned it cleaner than I picked it up. Thanks Alamo, overall a great experience!

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Thrifty Rent A Car

2.4

(11 reviews)

ILM Airport experience was the best. I got a JEEP!! And it was seamless. Will rent again. The…read morecustomer representative was really nice too. The nicest on my trip to NC.

Do not rent from this company. They quoted one price and added an extra 600 dollars to our…read moreagreement once we dropped it off. Hertz,Thrifty and Dollar will no longer get my business.

Avis

1.9

(16 reviews)

Nice lady called me and let me know that she was going to stay after closing hours after my flight…read morewas delayed over an hour.

They keep trying to charge my card two weeks later an additional 590 dollars. I never got my…read moredeposit back despite filling the tank and leaving the car cleaner than I got it. It wasn't not cleaned out. Full of dog hair. It was gross!!! The assured me if I extended the rental I could put it on a debit card, out of 4 employees no one could figure it out. So they overcharged my credit card over the limit. DO NOT USE THIS SERVICE UNLESS YOU'RE DESPERATE AND THERE IS NO OTHER OPTION!!

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Dog hair everywhere

Ocean Lakes Family Campground

This is a family tradition for us, it's a wonderful place to take a family…read more Walk the beach, play some games at the arcade, sports, grab a golf cart and cruise, play put, put, and have a cheese burger and fries. Enjoy a sunrise, what a blessing you will be glad you came and we will see you here.

I am very disappointed with my experience, and I haven't even arrived for my stay yet…read more Since June, I repeatedly called the reservation number that was provided to me, but every call was disconnected. Then, after the death of a family member, making my reservation and purchasing my Fast Pass understandably slipped my mind. When I began calling again, I continued to experience the same issue with the reservation line, making it impossible to complete my purchase before the 14-day discounted pricing deadline. I eventually went to the website and submitted a message, which resulted in being given two additional phone numbers. I called one of those numbers, and someone answered immediately. I wish I had gotten the representative's name because I was trying to purchase my Fast Pass. Unfortunately, because my reservation was now only 12 days away instead of 14, the price had increased from $12 per day to $15 per day. My primary reason for calling was that one of our vehicles would not be on the property for the entire stay, and I did not want to pay for days it would not be used. I will admit that I was very upset and not as pleasant as I normally would have been. After months of trying to reach the reservation line, dealing with the loss of a family member, and then learning I had to pay more because I had been unable to get through sooner, my frustration got the best of me. What pushed me over the edge was being told, "Well, you could have called in June when the reservation was sent." I did. Even so, I do not believe hanging up on a customer is ever an appropriate way to handle a situation. Every customer deserves to be treated with courtesy and respect, even during a difficult conversation. I had not visited Ocean Lakes for several years because of previous issues, including having items stolen while staying on the property. I decided to give it another chance, hoping things had improved. Unfortunately, this experience has convinced me that after this stay, I will not be returning. It does not matter whether a business is family-owned or corporate-owned--no customer should ever be treated this way. Good customer service means listening, showing respect, and making a genuine effort to resolve concerns. A good rule to live by is to treat every customer the way you would want your own grandparents to be treated. If that level of care and respect is not being shown, then something needs to change. Sadly, Ocean Lakes is not what it used to be. It now seems to be more focused on maximizing revenue than providing the family-friendly atmosphere and caring customer service that once made it such a special place. I hope this feedback is taken seriously so that future guests do not have a similar experience. While I cannot change what happened, I believe there is an opportunity for Ocean Lakes to improve its communication, customer service, and reservation process.

Friends in the golf cart parade!!

Ocean Lakes

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Ocean Lakes

Sea Breeze RV Park

(4 reviews)

31.7 mi

We love Sea Breeze RV park. It's close to Holden Beach. The staff are very friendly and helpful. We…read morereally enjoyed our time at Sea Breeze RV Park near Holden Beach. It's only been open several years. The pool was clean and relaxing, and the staff made us feel very welcome. There are great amenities like a playground, volleyball and basketball courts, and even a dog park and fishing ponds. Very clean bathrooms/showers. It's a great place for families and anyone looking to relax and have fun. Highly recommend!

Super nice RV park. I'm going to go with "Likely nicer than 97% of the RV Resorts you will ever…read morestay at." The place is new, clean, super organized. Easy to pull through. It has one of the best designed traffic flows I have seen. You drive to the back, find your row, take a left and pull into your slot. Look on their web site if this doesn't make sense. It's super easy. Every site is a very flat concrete pad with plenty of room. All roads are asphalt and are in perfect condition. It's the easiest place to get into and out of that I have seen. They have all the expected connections at every site. No cable, but there are more than two dozen channels available via antenna. They pick up your trash. Super nice pool. Golf carts for rent. Places for kids and dogs. The grass is very nicely maintained. The place is secure with a real gate that they give you a card to open. Everything here is first rate. The staff was super nice. We got an Amazon delivery but we're off at Bald Head Island near closing time they called us about it and we said just leave it by the door... someone took the time to bring it to our site! While you are there, definitely take the ferry out to Bald Head Island. It's not far. I definitely recommend this place and honestly will say that it deserves more than five stars.

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Topsail Sound Campground

(3 reviews)

26.7 mi

Great. Super staff, clean park & usually very quiet. Close to the intercostal , 10 minutes to…read moreTopsail & close to Surf City.

I am appalled at the negative review stated here. I have been here since this RV Park opened (6TH…read morecamper in here) and I will be here until the Good Lord takes me away from here. This is the nicest park with great amenities, great management and wonderful campers! Now, we all know that there will be a bad apple in every bunch and we all know that changes are made every year. It's those changes that seem to rile people up. If you come with goodness in your heart and abide by the rules, usually you will not have a problem. This is not a party life RV park, this is a family oriented park. Please try us out, look at the RV'S and Park Models we have for sale and then look at the hugh expansion we have just recently finished. What a wonderful place to be!!

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Holden Beach RV Campground

4.5

(13 reviews)

31.8 mi

We loved our stay at HBRV. We were so happy that it wasn't a cookie cutter campground. There were…read moregorgeous live oaks throughout the campground; creating a beautiful setting and adding additional privacy. From the moment we arrived the HBRV staff were friendly and helpful. Someone guided us to our site and even helped my husband back in. The bathroom facilities were modern and clean. The brand new saltwater pool was well maintained. Staff was easy to find and extremely helpful throughout our stay. Overall, a perfect experience. We will be back.

Just got back from our second visit to Holden Beach RV Campground and we love it. It has new…read moreownership since we went two years ago and more improvements have been made to make it even better. We love the family atmosphere and our kids enjoyed riding their bikes, playing on the playground, and going to the pool. This is the perfect campground if you love smaller campgrounds with SHADE. It is definitely not a concrete jungle like some of the other campgrounds. The bath houses are the best and they are cleaned on a regular basis. The campground also has a small store that offers free movie rental for those rainy days/nights. The staff is very friendly. I cannot say enough great things about this campground!

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Inside bath house

Surf City Family Campground

4.0

(11 reviews)

26.5 mi

We had such a wonderful trip and although rained out, the sounds of the ocean were so nice. They…read morehad a huge pig pick in' and bbq, kind customer service and very responsive to messages for check-in. They were very dog friendly. You were so engaging and friendly too. We felt very welcomed like a community. Thank you so much.

Great campground! Looking forward to coming back in the fall. Friendly staff. Beautiful little…read moreisland.

A rainy but still joyous campground! They had dog bags on the way to the beach entrance.

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Seahaven Marine RV Park

3.5

(8 reviews)

36.2 mi

We are long term residents. We Like the park, like the…read morepeople here too. Camp Host is a rock star. It seems that the owners of this place has done what North Carolina has become so famous for. It's called the nickel and dime shuffle. Plan on being charged a service fee when you get here. 10.00 processing fee for most transactions you make. You would think that with all the extra fees they charge your site wouldn't flood, one heavy rain and you'er are in a Sneads Ferry lake. On to the three stars. The site isn't secured. people drive through the camp ground all night long. the Boat ramp is suppose to be private but it's not. Charter boat captains use and abuse the boat ramp at an astonishing rate. On Holidays locals use the( AKA Private) boat ramp which means they come through the camp ground. The Air B&B is another practice some were uncomfortable with. Temporary people passing in an out of the area on a nightly bases is unsettling. I under stand this is a camp ground a transient place, but its not secure and anyone can come in an out of the area at any time of the night.

We stayed 4 nights at Seahaven RV Park and had such a wonderful time…read more Everyone we met was so incredibly nice and accommodating. The manager (owner?) Amanda was so incredibly sweet every time we talked to her. They have light but sturdy picnic tables at each lot that you can easily move around as needed and the same with the fire/grill rings. We cooked steaks on the grill ring and they turned out great. We loved meeting people inside the dog-park as well. Lots of really cool dogs get in there and run and play. We'll definitely be back.

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Nicole C.

3 months ago

I made a reservation for a vehicle and drove approximately one hour to pick it up, only to find out upon arrival that there was an error with the reservation. I was not made aware of this issue in advance. To correct it, your staff created another reservation for the same day. However, I was then informed that the vehicle associated with the new reservation was not available because it had not been cleaned. Despite these issues being entirely on your end, I was told I would need to pay more for a different vehicle. When I attempted to move forward, I was again told that the next option was also unavailable and would require an even higher rate. At no point were these issues caused by me, yet I was repeatedly expected to absorb additional costs. In addition, the customer service I received was extremely disappointing. The clerk was dismissive, unhelpful, and ultimately told me to go elsewhere if I was not willing to pay more. After driving an hour based on a confirmed reservation, this response was completely unacceptable. This experience reflects a serious breakdown in reservation management, communication, and customer service. Customers should not be inconvenienced or financially penalized due to internal operational failures. read more

Baker Automotive Rentals - carrental - Updated July 2026

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