We had all of our smoke detectors replaced. I learned from them that we should replace them every…read more10 years! It's been 18! His work was fast, and I had complete confidence that the work was done correctly. The great thing is our new smoke detectors in the bedrooms are also carbon monoxide detectors, which I have been concerned about for a while. It was his professionalism and thorough work that gave me complete confidence that the new devices were installed correctly. It eased my mind completely. Highly recommended!

Dan came out to inspect the electrical, and he was: promptly on time, completely thorough, mad…read morecommunication skills so we knew exactly what he was seeing and what the corrections would be; this is the company I want to do business with!

We are most grateful to have found West Seattle Electric. Whoever answered our dire call was most…read morehelpful and then Francisco and Stephen were FANTASTIC promptly showing up and thoroughly explaining and rectifying everything. Hopefully, we won't need to be calling again but if we do - I know who we'll call! Thank you.

Ryan and folks installed a 48A Level 2 EV Charger for us and did an excellent job. Previously they…read morewere one of the few installers of Quiet Cool, Whole House Attic Fans and did a great job. 3 years later, the fan still works great and eliminated our need to install air conditioning. Highly recommend these folks. They even follow up and schedule/coordinate the inspections post-install. Overall, great work.

I'm happy that I found this company; I had never used them before so I just requested an onsite…read moreestimate. They are the electrical division of a larger company and I thought my job would be too small (replace two ceiling fixtures and install two can lights in a plaster living room ceiling. They were professional and timely and I'm glad I went with them. I had the estimator come over, talked about options, made a deposit and then it was seamless. Roger the scheduler was fantastic and provided even more details. We share photos and thoughts and the we scheduled it for the next week. Donald came out, super nice guy, talked a little golf while he worked and then before you knew it , he was cleaned up and done. Highly recommend. Attached is a photo of the dimmable ceiling lights .

I hired Rock Electric in April 2026 for a residential electrical job after being provided an…read moreestimate that included $350/hour for two technicians, plus $125 travel time with a 2-hour minimum, and an additional hour billed at $350. Only one technician, Don, actually performed work onsite. According to office manager Jacob, the second technician, Ace, was "running errands" and picking up supplies. The materials list consisted of 24 feet of #2 THHN, 12 feet of #4 THHN, and two switches. I was billed a flat $250 for materials with no breakdown whatsoever of what any of the items actually cost. What makes this even more frustrating is that the job had been scheduled three weeks in advance, yet Rock Electric still claimed they needed a technician running around at $150/hour to retrieve these basic materials. The scope of work included replacing conductors from strike to meter line side, troubleshooting the front porch light, replacing a bathroom outlet, troubleshooting an office light fixture/switch, and installing Ring doorbell transformer wiring. Not all of the work was even completed. The bathroom outlet replacement was never done, and although the Ring doorbell was connected to existing wiring, it still does not function properly and required further investigation. The job also required a disconnect/reconnect from Puget Sound Energy. Rock Electric charged me $890.63 including tax for this service, while the actual charge from Puget Sound Energy to Rock Electric was $595.95 including tax. When questioned about the difference, Rock Electric claimed that Puget Sound Energy rates "change daily," so they charge a set rate. This was never disclosed in the estimate. I requested a refund for the cost of the second technician who never actually worked onsite, as well as for the difference between what Rock Electric charged me for the disconnect/reconnect and what Puget Sound Energy actually charged them. Instead of addressing the concerns directly, Rock Electric responded with a mock invoice attempting to justify the charges and argue that using one technician supposedly would have cost even more than the two-technician rate. Their general manager Ben also left a voicemail trying to re-explain everything, but there is no reasonable explanation for charging $350/hour for two technicians while only providing one onsite, or for heavily marking up a third-party utility service they didn't even perform.

I've used their service in the past & recommended them to my friends…read more They are honest , trustworthy & do a really good job in a timely manner. I'd use them again , & would continue to recommend them

Awesome! Looking for…read moregreat communication, quick turnaround quotes, transparency in their quote and talking through the job, excellent customer service and great electrical team - pick this company! We love working with Travis and his crew including scheduling, billing and support staff

A fantastic experience with Tim and Barak from Bel-Red Electric. Not only were they quick to…read morerespond but were quick to be available, thorough in explanation, and resolved our issue with multiple outlets being out. Highly recommended.

I got 3 quotes from Yelp to trouble shoot my video doorbell problem. This company came in the…read morelowest at $79 ( see the image attached below SEE THE PHOTO SPECIFICALLY CALLS OUT ITS A FLAT FEE). As the price was too good, I called the company to confirm the quote was accurate. I explained the issue to the receptionist again over the phone, and she told me it's gonna be quoted price for sure. On the day of the appointment, the electrician told me the $79 was just the trip fee, and the actual cost to fix the problem was going to be another $169. I told him my communication with the receptionist over the phone, but he simply said a receptionist can't quote for him and when I rejected the price, he left. I then called the company to talk with the receptionist about the incidence, she flat out denied ever telling me the price was $79. UPDATE: after putting up this review, I called the company again, telling them I have the screenshots of their " flat rate" quote. The company asked me to send them a photo of the screenshot and they will investigate and get back to me.I did. I didn't hear back until today, seeing bel-Red's unapologetic response below. I am downgrading my review from 2 stars to 1 star ONE MORE UPDATE: I noticed Bel-Red says there's a "previous communication "CANned" I am not sure what that means, but this is the whole communication I got. If he can provide any communication indicating this is only the trip with a post date earlier than this communication, I would love to see it.

They were here when they said they would be, they were very affordable, and customer service was…read morethe best I have experienced with any service industry company. To say the least I would hire them again.

Jeff and team were amazing! He was originally missing the tool he needed to complete the job so he…read morecame out again at no cost to resolve. While servicing my hood vent issue they also fixed a light switch and electrical outlet issue at my town home. Once they got the hood vent working properly they went above and beyond and went to Home Depot to get light bulbs for me. Andrea was great with scheduling and such a pleasure to speak with. Would highly recommend!!

I've always been the kind of person who tries to figure things out myself. When two basement…read morelighting circuits stopped working in my older house, I spent hours checking breakers, switches, wiring, and tracing the problem with a multimeter. The strange part was that the outlets still worked, which sent me down more than a few dead ends and had me questioning my own diagnosis. Eventually, I called Benchmark. What stood out right away was their methodical approach. Rather than guessing or replacing parts unnecessarily, they took the time to listen to what I had already investigated, ran their own tests, and systematically worked through the possibilities. Their experience was obvious from the start. The issue turned out to be a detached neutral in the attic wiring, something I likely never would have discovered on my own. What had become a frustrating and confusing problem for me was diagnosed quickly and repaired correctly. Just as important, they explained both the cause and the solution in clear, straightforward terms. It's reassuring to know there are still professionals who combine technical expertise with honest, thoughtful service. The next time I need electrical work, I know who I'm calling.

I had an electrical issue with my microwave, it kept randomly tripping off despite nothing seeming…read moreto be wrong with it. I contacted Benchmark, and they had Ed and a couple guys up at my place within an hour. They were friendly, polite, knowledgeable, and efficient. They tested the circuit, determined the issue was a faulty breaker, and had it swapped out in 15 minutes, for a total visit time of about 30 minutes. The cost of the visit was reasonable, and they were very upfront and direct about it, and mercifully they made no attempt to upsell anything. Overall, it was exactly what I was hoping for. I've got their information saved, and I'll be contacting them next time I have any need for an electrician.

I'm wondering whether there are two electricians named Thompson who are being confused - the…read morereviews are so radically different! Rob Thompson came out to my condo and installed a new outlet in my laundry room (permit required). It was inspected and passed promptly. Great work.

On November 8, 2012, this company rewired my septic pump, rewired an external outlet dedicated to…read morethe septic system, and installed a new riser over one of my tanks. It also required digging a trench from the tank to my house for the new wiring. There were two guys and they worked diligently for 3 hours each. I'm very pleased with their attention to detail and the quality of their work. I think it should last much, much longer than the wiring job the previous company did (back in 2010). They were also extremely responsive. They came out the same day I called to see what needed to be done. They provided me with an estimate and completed the work on schedule and on budget. Total Cost: $750 (plus tax) Considering all the work that needed to be done, it was very reasonable in my opinion. I'd definitely use them again and recommend them to my friends.