This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.

I went there for an estimate they were informative and very reasonable with their pricing. Also…read morewilling to work with my schedule, I highly recommend them.

My son was involved in a hit and run incident that damaged the rear passenger door, rear quarter…read morepanel, rear wheel, and rear bumper of his 2022 Honda Civic Sport Touring The initial estimate for the repairs was over $4300 from a respected local shop. I opted to hold off on the repairs due to the cost, we were paying out of pocket so as not to impact our insurance cost a good friend recommend I get a quote from CT Concepts and am I ever glad i took his advice CT Concepts bid for the same exact work was $2300 dollars. I thought it sounded too good to be true but I took the risk CT Concepts executed the repairs in three days - the other shop quoted 2 week, and they did an amazing job. I couldn't have been more pleased with the results My son's car is a rare color for a Honda, Smokey mauve pearl, but CT Concepts matched it perfectly. They did such a great job that you would never know the car was hit All the lines are right, the sheet metal is straight, and the paint color is seamless end to end I highly recommend CT Concepts and will use them for any future paint and body work needs Check them out before you commit to any other shop

The scratches on my car were fixed and it looks like new. Repairs were done in the time frame…read morequoted and price was exactly per the estimate.

Phil from Elite Auto Body Shop saved the day! He was responsive in Yelp, communicative throughout…read morethe process on the phone and in person. Between him and Kabu, they took very good care of me and my Camry. The pricing and labor was fair and they were professional throughout the entire process. Kabu also dropped me off at a near by coffee shop so I can work while they were working on my services and picked me up when my car was ready. Excellent place to do business. They treat you with respect and go over and beyond to provide quality service and provide details about your warranty. I will be going back again!

Thanks to Yelp, I found this place. My car was making a weird noise and Elite took care of it. I…read moreresearched to cost and found the pricing reasonable. I'm sure the dealership would have charged way more. I while consider them for all of my auto repair needs going forward.

If I could rate G2G Paint higher, I would definitely do so. The owner Dusty does a great job with…read morehis customers' needs and his employees do quality work. This is the second time to take my truck in for service for touch up paint. Dusty and or crew will walk you through what they think and give you a couple options. They also price things very reasonable. Today I got a phone call from him saying I believe we buffed the spots out pretty well and the touch up paint isn't needed. He said why don't you come up here and see what I'm talking about, and you can decide if you want it painted or not, but I don't see the need. Once I got there, he showed me, and I couldn't agree more with the work. Most shops will just say in needs it to, so you spend your money, but he pretty much said you don't need to spend the $500 you thought. Talk about integrity!!! I feel like the value that I have received both times have been well worth it and the work is also amazing. I'd recommend G2G Paint and body shop to a million out of a million people. Dusty and team, great job! Thank you for servicing my truck both times. I appreciate the work you've done. Thank you for going above and beyond both times.

From the owner: We work with all major Insurance companies! Serving the greater East-Texas region with over 40…read moreyears combined experience, G2G Paint offers top-rated automotive body and PDR (Paintless Dent Repair) services for clients throughout the greater East-Texas area. Stop by or call for a free estimate! We specialize in: * Automotive Paint * Automotive Keys, FOB * Interior/Wheels * PDR (Paintless Dent Repair) * Automotive Body Shop * Interior Repair Find us on Facebook - facebook.com/people/G2G-Paint/61558649246105/

I had a unique issue with a function on my Lexus and wasn't sure where to turn for honest help…read morebefore heading out of town. I figured an auto body shop might have the expertise since they regularly work on putting cars back together. After a quick Google search, I came across Tran's Auto Body and decided to give them a call. The owner answered, listened to my situation, and immediately suggested I stop by and ask for Brian, saying he'd help if he could. Wanting to avoid the hassle of a dealership, I took his advice and went in. Brian turned out to be incredibly kind and helpful. He took the time to look over the car right away, then suggested we go for a quick drive so he could better understand the issue. He even hooked up a diagnostic tool and quickly resolved the problem--all with a friendly attitude. The cost was very reasonable, and the overall experience was outstanding. It's a well-run, professional shop with genuinely nice people. They'll definitely be my go-to if I ever need help again. Five stars, easily!

I was referred by my aunt after a car accident. They did an exceptional job and had my vehicle for…read moreabout a week. They had it looking brand new.

Catherine was incredibly prompt in her responses on Yelp and just as amazing in person. The…read morelocation is gated and very clean. My item was painted with a perfect color match thanks to Miguel (I believe that was his name). Overall, this shop offers competitive pricing, is honest, reliable, and fast. I'll definitely use them again!

I had an excellent experience they were very reasonable in price and I had no complaints I…read morerecommend them if you are in the market to get your car modified

Changed 2 front wheel assembly on my Ford F150…read more Best Mechanic around! Price was good, good communication.....over all the best!

Outstanding customer service! Sergio went above and beyond to track down all the parts needed to…read moreget our car back on the road as quickly as possible. Not only is Sergio highly skilled and knowledgeable, but he also provides the kind of personal attention that is becoming increasingly rare. He genuinely cares about his customers and takes the time to explain things clearly and make sure the job is done right. Thank you so much!