The owner answered his phone at 0628am on a Saturday. He told me he could help us and get out here…read moreby a certain time and they did. They were here ready to work just as he said. Thank you for helping us out so early and quickly!

I was extremely disappointed by the behavior of one of this company's drivers on Saturday, May…read more30th, at approximately 5:00 PM. The company vehicle, license plate #36795B3, was being driven with a complete disregard for safety. The driver was aggressively passing vehicles in the canyon, driving recklessly, and forcing other vehicles off the road. This type of behavior is dangerous and could have easily resulted in a serious accident. When an employee is driving a company vehicle, they are representing the business, and unfortunately, this driver's actions reflected very poorly on the company and demonstrated a lack of professionalism and concern for public safety. I hope the company takes this matter seriously, investigates the incident involving vehicle license plate #36795B3, and reminds its employees that no destination is worth risking the safety and lives of others on the road.

Prompt responses here on yelp. He came right away to service my septic system and did a great job…read more Very friendly

These guys are great! We were able to get them out here in a timely manner to get our tank…read morepumped. Plus, they were very friendly and reasonably priced. Would definitely recommend.

Had a water leak in the ceiling of our back bathroom. Our landlord sent Drain Pro and the service…read moreguy was Matthew Romero and this guy has an eye for water leaks. The two guys were here from Service Masters prepping for removal of water damage ceiling. Matthew walk into the area where the ceiling fell in and pointed to the guys look there is the leak. They were shocked because they didn't see it. Matthew took care of our water leak quickly and neatly. If you have plumbing problems I recommend Drain Pro and asked for Matthew he impressed me with his knowledge and efficiency.

For the last 2 years, I've had 3 plummers come to my house for a smell that was awful. When we…read morebought this house, I was told the smell was the garbage disposal, so we replaced it. The smell was still there, then was told it was coming from pipes, the plumbing company told us of pods to put in dishwasher, garbage disposal...etc. this went on for 2 years. Then, we were referred to "Chris Blackwell" with Drain Pro Plumbing of Bakersfield. He immediately knew there was a leak he did assessment and immediately (that same day) had his crew (amazing crew) look for the leak. They found several leaks and what was causing the awful smell. They replaced all the old pipes with the new updated PVC. No more smell and under the estimated price we anticipated. I can't thank them enough for believing

On Thursday, February 6 we requested service for our septic tank on our farm by Kangarooter 2615…read moreEdison Highway, Bakersfield, CA . Two servicemen from their company came out and opened up our septic tank underground system . The on site estimator representing the company gave a quote. He stated that we had to have our septic tank piping, parts, etc. replaced at a cost of between eight and $12,000. My wife asked him what was the specific problem and what did he see to justify the work he claimed needed to be done for certification. He gave us a blank look and told us that the work would include major work to include digging up the complete septic system components where the system piping was ran. He couldn't give us any information of what findings were to justify the work that he claimed had to be done . My wife asked him some basic questions relating to the conversation and he felt threatened by being arrogant in his response, and turned red in the face and walked away. She then spoke directly with the foreman since the estimator was rode and had an attitude because a woman asked him common sense questions which he couldn't answer with a straight face. The foreman stated that the owner would reach out to us by evening. The owner as of today Sunday Feb 9, 2025 has not responded. Kangarooter obviously is not a company with integrity. We didn't feel comfortable at all with this company and felt that the representative of the company out in the field was only here to rip us off. Thank God, my wife is a God-fearing Christian and told the gentleman to leave and that we would have a second opinion from another company to come out . The following day, my wife scheduled an appointment for another local septic tank contractor to come out and give us a quote what it would be to clean the septic tank . The representative of the company didn't find any issues with the tank where in fact there would be labor intense, replacing parts , piping, etc to dig up the whole yard and replace piping for the septic tank. All that had to be done was service the septic tank at a cost of $1000. To include septic tank certification. As a Vietnam veteran, retired community college instructor and Homeowner, I recommend not using Kangarooter located in Bakersfield, Ca 2615 Edison Hwy

First off, they have serviced our septic tank over the last 15 years. They emptied, we fill it…read more lol. This year, after 50+ years of septic use, it was time to upgrade. Two of the original lids had deteriorated to the point that they were unable to close. There are two septic tank companies here in Bakersfield that do septic tank installs. One company said that they wanted to change the original equipment but that in the process my entire front yard would be a mess and that I would have to replace my front door sidewalk, our newly planted Chinese elm would possibly not survive and our fencing may be disturbed because they would need to put in several hundred feet of leech line to the back yard as well. Thank God for Kangarooter! Kangarooter proved them wrong. When requesting the permit for the new septic tank Kangarooter requested the same style of septic tank that was original to this house. That request did take a bit longer for consideration due to soil testing and the county due diligent in the process. I'm grateful that Kangarooter requested that type of system. He could've done a leech line which could've made the job quicker for him and his payment would've been sooner but he did what was best for our yard and home. Additionally it was less expensive than the other company. Friendly, transparent, professional: the owner and his work crew. Couldn't be more happy. We highly recommend this company.

What started as routine septic maintenance turned into a major orchestrated project. Luckily for us…read morewe hired the right people for the job (lucked out!) the company Valley Pumping Services- (John Froehlich and team) & their affiliate business associates, Superior Septic (Greg & Mike) were definitely there for us. They identified our home's unique septic infrastructure where the builder placed a decorative courtyard wall over one of the tank's covers. They also dealt with cement, roots and other structural issues. They went a step further (per our approval) to install risers for future access. They were very efficient, hard working, knowledgeable AND went above and beyond at a moment's notice to ensure success. We HIGHLY recommend these two companies. And truly appreciate their businesses ethics and personal integrity. Thank you!

I called these folks up and requested services. The friendly man who answered the phone provided a…read moredate and time and gave me a price and I was set. I thought to myself that it sounded like he was driving and wondered how he was able to multitask so well. A week later, our appointment time came and went and I never heard from Valley Pumping. I gotta say, I had a feeling this was going to happen. Guess the guy I spoke to wasn't much of a multitasker after all.

We had a clogged up sink and Isaac came through really fast! Great service as always!! Thank you…read moreplumbing doc!

Called because my garbage disposal stopped working. Overall service was great. Arrived on time,…read morevery clean job. I bought the part but he wrote out exactly what I needed so that I could take it to the store and ask for it. Quick installation.