Kara doesn't care about the children she cares about the money she has lost several different…read morecoaches in less then a year. And has now kicked my child out due to me having to make payments after 3 traumatic events that happens in February. Instead of being a women after I asked many times if the balance was the problem I was told no no until this morning

We have been very happy with Big as we transitioned here from another gym. The coaches are very…read moreknowledgeable, the drills, conditioning and attention to development of the gymnasts are all extremely impressive. Most importantly, our daughter feels like she has found a second home at Big. The girls have a great sense of team and the environment is filled with fun, spirit days, dance offs, parades, team pride and friendships across levels. My daughter is learning what I view as important life lessons in discipline, hard work, overcoming obstacles, confidence and friendship. Great job Big!

Hands down THE BEST gymnastics team my daughter has ever participated on! Coach D and Coach Jenni…read moremake sure each team member is thoroughly proficient in each skill before moving to the next level. SAFETY is of the utmost importance. These kids are constantly moving (think circuit training) and being observed at all times. The coaches really take an interest in developing the skill level of each participant and focus on a child's personal best rather than competing. My daughters sportsmanship seemed effortlessly developed. My experience with this gym has been terrific. I would highly recommend starting any child's gymnastic or tumbling experience here to get the best start!

I can not say enough good things about this place. We have used it for gymnastics classes, ballet…read moreclasses, trampoline and tumbling classes. Two of my three kids have attended their preschool with amazing results. We have had birthday parties here and even have sent kids to their days off from school events and summer camps. I love it. The people that work there are friendly and welcoming. They remember you and your kids. None of my kids are really into gymnastics which is too bad because I know eventually we will put grow the place. That will make me sad. I recommend it he place to everyone.

Even after 8 months, owner Neil Palmer, has still not refunded the $180 to hard working family and…read morefriends, who supported our daughter's gymnastics. What kind of man and business owner steals from a child and adults. This is unacceptable no matter the circumstances. He came up with a bogus claim that he couldn't refund this money because of future NCAA regulations and "paying" an athlete. Such BS!

DO NOT GO HERE. They…read morekicked my daughter out for no reason, refused to refund our money, and ignored their own contract. Staff is rude and dismissive. This place is unprofessional, unfair, and a complete waste of time and money. Avoid at all costs.

Tennis courts were resurfaced, they put too much sand and acrylic ( paint) now when the ball…read morebounce, it jumps extrmely high out of control, like I've never seen before in any other court. I have played all over Illinois outdoors and in about 5 indoor clubs, (Oakbrook, 5 Stars,Naperville, Algonquin,EOLA Academy, etc,etc)and no other club has a surface like the one they just got at this place, it's like playing a different game now. It was good before, don't know who makes the decision to resurfaced thecourts because they messed them up.

Clean and able to truly help your health. I'm recovered from both knee and shoulder replacements…read more I'm old and want my strength and mobility back. I signed up with a physical trainer and the improvement is astounding. Johnny Moore is a great patient trainer. My workouts are twice a week. I can get down and off the floor. Move with ease strength and flexibility. I have more than double my strength in 8 weeks. Will continue for at least a year. Workouts are never routine or boring. This is the best thing I've done.

During covid, 2020-2022, I took a break from the gym, for obvious reasons, but mostly because I did…read morenot want to wear a mask while I was riding the recumbent bike, the only piece of equipment I use. In late May 2022, I opted to pay the "new" member fee and start the month billing so I could return to riding the bike. Fast forward to today. I have been to the DGPDRC 4 consecutive weeks and have yet to find an employee who knows how to use Life Fitness phone ap correctly. Week #1 I tried to use it without instruction. Failed Week #2 No one knew how to correctly use the ap. Week #3 Luke said he would help me today, but when I arrived today I found out Luke is no longer employed there. Week #4 "I'll look into this." I'll keep you posted.

My family and I have been members here for YEARS. Happy members at that. I grew up using the…read morefacilities and my parents have continued using the facility. It's an affordable gym with good parking and friendly staff. Very convenient for DG residents. However lately the quality has diminished. No one seems to care to keep the equipment or bathroom clean. They've let go of staff that worked hard to keep the facilities running smoothly. Towels are starting to look like rags. They've opened the track for free for non-residents and lucky us WE get to pay more. How is that fair?! In fact, since making the track free the quality of the gym has gotten much worse. I mean, If you're not paying for the facility why care right? Super disappointed. Despite multiple attempts to contact the district, they are unresponsive and uncaring. It's worth considering another gym that cares more. But if you're not picky and want low membership fees, give it a shot.

Whitney made this experience extremely disappointing and honestly ruined my daughter's birthday…read moreparty. First, I had to pay for the party twice. I initially paid over the phone, and although the charge posted to my bank account, somehow it never registered with the park district. Because of that, I had to dispute the charge. To make matters worse, the park district is now trying to fight the dispute even though it was clearly a double charge situation. Before the party, I spoke with Whitney and was informed that extending the party to 5:30 PM would not be an issue because the final party slot was from 3:30-5:30 PM. The hosting itself was extremely disorganized. The kids did not begin playing games until nearly 4 PM, despite the party already being underway, and they were supposed to eat at 4:30 PM. Later, I asked again about extending the party to 5:30 PM, and the hosts stated, "We don't mind." While I left briefly to pick up pizza, I also spoke with Crystal at the front desk, who informed me she had spoken with Olivia, the host lead, and after a meeting near the front desk, everyone confirmed everything was fine regarding the extension. When I returned with the pizza, Crystal and both hosts again reassured me there were no issues and that the party could continue until 5:30 PM. Then at 4:53 PM, Whitney suddenly called and said, "Just to confirm, your party ends at 5 PM." At that point, I was beyond confused because every host, front desk employee, and supervisor I had spoken with had already confirmed otherwise. To make matters worse, once we were back in the party room, the hosts suddenly told me the kids could not eat in the room and instead had to eat in the hallway. My daughter was not even allowed to sing "Happy Birthday" properly in the room. I literally had to sing Happy Birthday to my daughter in the hallway. The entire experience felt chaotic, poorly communicated, and incredibly inconsiderate. It honestly felt like Whitney found every reason possible to make my daughter's special day difficult instead of enjoyable. Ironically, one of the hosts later apologized to me directly and even stated, "We really don't mind since there isn't another party." This completely contradicted what Whitney had been saying. First it was that another party was coming, then it changed to "custodial needs to come in." From the reservation process to the actual event, this was one of the worst party experiences I have ever had, and I deeply regret choosing this location for my daughter's birthday.

I love that there is an indoor track! Makes exercising in the winter so much easier…read more People are the front desk are super friendly and helpful.

Wonderful instructors, compassionate director. Bright, open, colorful space. My daughter can't…read moreget enough. We love it here.

I have 3 kids. my son is a free spirt but has always loved going there. sadly the staff is so…read morepoorly trained that they don't know how to deal with children. I recently had them there for a sleepunder. My son split his ear open and I was never contacted. but the coach said my 6 yo who was there to have fun was fine so they didn't feel the need to call. you have a head injury with blood and they aren't trained to call the parents. THIS IS A JOKE. my husband spoke with the owner and she apologized- it was a great conversation. then a day later I got an email canceling all my future camps and was told no one in my family is welcome back. UNREAL. I'd be very cautious with their care and compassion if you send your children there!!!! awful treatment.

I was a first time parent and I switched my 3 year old to a different gym after 4 classes, here's…read morewhy: 1. The moment I signed up online I expected a "Welcome" email, telling me gym rules, where to go, where to park, etc. NOTHING. 2. I never saw one adult. I saw the teen "coaches" and on our first day I had no idea what to do, there's no one in the lobby welcoming incoming kids or guiding them to the correct line to stand in. 3. My daughter was doing her somersaults on the wedges wrong and there was no one walking along side correcting her. My coach would smack the back of my head 30 years ago to make sure I had it straight and did it right. 4. They collect payment info online and it's reoccurring until your request to drop. This place is out for the money not teaching. 5. Find a different gymnastics place!

Hard to find perfection. But if you are looking for a super clean gym, this is it. The atmosphere…read moreat this gym is very professional. Our gymnast is only 7 and I have found that the personnel go out of their way to keep the experience fun. From the very beginning the coaches pay attention to the little things (hands, landings, the primary foot the child uses entering a skill, etc.) Parents are allowed to observe. I am blown-away at the conditioning the older girls follow.