Even after 8 months, owner Neil Palmer, has still not refunded the $180 to hard working family and friends, who supported our daughter's gymnastics. What kind of man and business owner steals from a child and adults. This is unacceptable no matter the circumstances. He came up with a bogus claim that he couldn't refund this money because of future NCAA regulations and "paying" an athlete. Such BS! read more

DO NOT GO HERE. They kicked my daughter out for no reason, refused to refund our money, and ignored their own contract. Staff is rude and dismissive. This place is unprofessional, unfair, and a complete waste of time and money. Avoid at all costs. read more

Our grandchildren who attended Palmer's Gymnastics not only learned & advanced up the ladder in competition to level 10, but also learned how to become very successful in their lives-we highly recommend Palmer's!! Robert Sedlock read more

Palmer's is a great gym. As a coach I've had a great experience with Neil Palmer the head owner and his staff. They treat people with respect and ensure the kids are learning and safe. They follow all the regulations and ensure the coaches do as well. I understand some people want to use cameras and add additional regulations but that's not required in a good gym. As ​a gymnast my whole life, I never saw a camera in a gym unless you're trying to help the kids learn a trick or something. Cameras are invasive can cause division and Palmer,s like most gyms have a viewing area and allow parents to watch. If Parents are concerned, they should be watching their kids practice. If they have a problem they can talk to the coach about it. Cameras and not required by the USAG, only approx 50% of gyms have them. If a parent demands them, they don't trust the coaches or they're not there watching, or they're having domestic issues with their ex (or someone else), and they shouldn't have their kids in a sport like gymnastics were hands-on coaching and risk is a part of the sport. Also, this is a private business and the owners reserve the right to let kids train there or not. read more

Best gym in the area! Great family owned business. I have known the Palmer's for many years and they are great people who have spent their whole lives dedicated to the sport of gymnastics! My boys all started with parent tot classes when they were little and moved up to competitive teams. They have really improved at gymnastics. It amazes me how strong they have become! The coaches are professional and extremely good at what they do! I recommend this gym for both recreational classes and for competitive teams! read more

Very professional !! Neil has years of experience & it shows in his instruction !!! Keep up the awesome work!!!

Honestly, I don't know how someone can review this gym as anything less than five stars. The staff has always been awesome. If you would like your child to be a gymnast and you live in the Roselle, Bloomingdale, Itasca area, this is the only place you can go. My son's been here for years and competed on team for the last two and everything has been great. The level of instruction far exceeds any other gym in the area. If your child is serious about gymnastics, they will be well prepared for whatever endeavor they face moving forward, after coming here. read more

I'm surprised nobody has gotten around to writing a review on this place! After coming here as a child, I decided to enroll my daughter here. I was on team for several years before my family's move took me away. After being a competitive gymnast for years, I knew exactly what I was looking for when it came to my daughter. I tried to find an equivalent to Palmer's where I live now, but I quickly found that most places lack the knowledge, dedication, and love for gymnastics that I've grown so fond of. Solid conditioning and an understanding in ballet are what set Palmer's apart from other gyms. Watching the young gymnast practice at Palmer's compared to those at other gyms clarifies what truly makes a first place gymnast. I must also mention the comradery amongst the athletes. It's refreshing to hear the girls cheering each other on while learning new skills. I've heard from my friends the horrible stories of children bullying each other at other gyms. As a girl, I can remember (what seemed like) endless hours of painful conditioning and merciless coaches. As a girl I didn't understand the coaches' rationale or methods however, today I am ever so grateful of the lessons they taught me. I learned as a young girl how to push past mental barriers and that I am stronger and more capable than I thought. I can thank Palmer's today for the discipline they've instilled in me from the time I was young. Like many other people, hard times have fallen upon me. Without the strength I've learned from Palmer's, I can't say I'd be able to overcome those times. WARNING: Palmer's doesn't produce soft athletes, these kids work hard, it shows, and it will pay off. Today I work with student athletes. In my day-to-day life, I can always tell the difference between those who do team sports and those who don't. I've noticed, the ones who do sports seem to be better adjusted and more mature. I can't stress the importance in youth sports enough. Palmer's is an exceptional gym however, it's also very challenging. If you chose to come here, you will find that it is worth every penny. read more

Wonderful classes to build confidence and coordination while having fun! I have a toddler in parent-tot class and he loves the stations that involve bouncing and jumping in the foam pit. Coaches incorporate songs and fun with the parachute. My 4 year old is in a preschool-aged class and it's the highlight of her week! She loves the foam pit, bars and climbing the rope. Coaches are encouraging and structure class so the children are safe, have fun, and are challenged. We highly recommend Palmer's! (If you're still on the fence... they offer a free trial class so you can experience it for yourself!) read more

Horrible Customer service.. Instead of service to the customer they worry more about themself and not the experience or service. Waste of time. read more

The staff here is highly unprofessional. We gave them numerous chances to make things right, however, they just can't seem to understand the concept of customer service. We had the same issue that the other low rated review had about moving up in class. The instructor asks us to move our child into an older class, however, the staff could never find placement for my child. If you ask to be put on a waiting list, they don't have one. However, we receive a call later in the week to be put on a list! Too much back and forth with these people. Don't waste your time here. read more

Absolutely Love this Gym for my girls! They book up fast so reserve a spot as soon as registration starts. It's perfect for both of my girls and their different age groups. Wonderful customer service. It's a family owned business and they care very much about the kids. I am very happy. read more

Excellent, just excellent! I love how the coaches take their time with the kids really seriously, my daughter feels comfortable and challenged at the same time. She had such an improvement in such short period of time! read more

My two-year old son participated in 2 sessions and loved it. I thought the instructors, the facility and the other parents were great. The only reason I didn't rate Palmer's with 5 stars is because when I signed up for the second session (classes were Wednesday mornings at 9:45 am) I informed the lady at the desk that my job situation might change and asked if we could switch to Saturday mornings if it ever did. She of course said, "Of course, no problem". When the time did come and I couldn't make the last 2 Wednesday classes, the same lady said, "You've already had a makeup class so you can't move to a Saturday class". Ma'am, this is not a "makeup". It is a situation that I confirmed with you that wouldn't be a problem when I signed up. Also, because the 2 classes are at the end of a session she said "its too much paperwork to move them to the next session". Seriously? On top of that, instead of working with me to try to figure out how I wouldn't lose these 2 classes, she's asking if Im going to sign up for the next session and why not since I said we weren't. Terrible. It really put a damper on an otherwise awesome experience that I would have recommended to anyone. read more

Palmers is a great place for gymnastics. I have 1 daughter in Rec classes and another daughter on team. We love it there! Very family orientated, great staff, excellent coaches, and clean! Can't say enough good things about them. Definitely a safe and positive environment for your child. read more

With my second child taking beginning gymnastics classes at Palmers, we are happy with the program and the instructors. The staff is friendly, helpful and easy to work with. They were diligent to contact me when the email with my receipt was bounced back. The new location on Glen Ellyn Rd is much better since we do not have the headache of trying to get onto /off of Army Trail. The interior of the building is refreshing, clean, and well lit. The main gymnastics area is in the back. The hallway behind the front desk has ample nice sized cubbies for the kids to store their shoes, sweats, and winter coats. There is a small waiting area with bleachers for the parents to view classes. This waiting area, in my opinion, is a downgrade; I prefer the cushioned chairs in the balcony/2nd floor from the previous building. Wifi is still available for those of us who wait, but check with the front desk for the password. There is also a very small gymnastics area to the left of the front desk. This is where my daughters' beginning class starts. This room, to me, is designed for toddlers/preschoolers. I was uncomfortable with my 8 year old being in that room because the apparatuses were too small. But, they move to the back area after stretching and some basic skills, so, no complaints from me. The building is easier to find especially for the first time. Cons (and reason for only 4 stars): 1. There is a family fee (I think that's what they call it) on top of the class fee. Is it one time or annual? I'll have to ask. I think I would prefer to pay an extra $5/per class than to pay this fee. It's seems like paying for a gym membership where you pay to have access to the weight room and exercise machines and you pay for any extra classes you take. Except there's no gym for the kids to come and work out on their free time. And...they still have to pay something for the open gyms. Besides, We are there just for the class. 2. The parking. There are 4 parking spots in the front of the building that Palmers can use...these have always been full when I've visited. There are more on the side of the building and in the back. With little kids in tote, it's not the ideal parking. Do they salt and shovel the walkway from the parking to the building for snow??? Will let you know. read more