If I could give zero stars, I would. This "host" runs what feels like a high‑fee, low‑standards…read moreoperation: the property was not guest‑ready on arrival, multiple fixtures were already broken or loose, and basic maintenance had clearly been deferred for some time. Throughout the stay, we dealt with pre‑existing issues (including a faulty toilet seat, loose towel racks, and other maintenance problems) that were documented in photos and reported via Airbnb at the outset. Instead of taking responsibility for those defects, the host later tried to reframe them as "guest damage" and filed a last‑minute claim nearly two weeks after checkout. The most troubling part is how the host attempted to justify the claim. They produced "Greenland Maintenance" invoices that, when you look at the contact details, appear to trace back to the host/management company itself, not an independent contractor, and even listed a non‑functional email address. A separate retail receipt showed inexpensive linen purchases from a big‑box store, presented as if they were evidence of substantial "damage." On top of that, this is a pet‑friendly listing with hefty upfront charges: cleaning fee, carpet shampoo fee, linen fee, and pet fee. After collecting all of those, the host still tried to bill hundreds of dollars more for so‑called "deep cleaning" for pet hair and minor chair "stains" that fall squarely within what any reasonable guest would expect those existing fees to cover. It felt like an attempt to double‑charge rather than a good‑faith response to actual damage. The cleaners were physically waiting in the driveway at checkout and entered immediately after we left, yet no issues were raised at the time. Only at the very end of Airbnb's reporting window did the host file an $800 claim. That timing, combined with self‑issued invoices and vague allegations, left me with zero confidence in the honesty or professionalism of this operation. I would not stay with this host again, and I would strongly urge anyone considering this property to read the fine print on all the extra fees and to document everything extensively if you decide to book despite these concerns. Airbnb are now taking action against them, per the screenshot attached of an email from Airbnb.

*UPDATE* TO PREVIOUS REVIEW…read more I want to be fair to Month2Month and say that I worked with Rose from the company who tried her best to remedy the situation. I did eventually received my full deposit back. As to the other charges, she explained to me that it Month2Month was stuck between my issues and the insistence of the actual homeowner in charging me the excessive charges. In the end she was able to negotiate a sizable reduction of the costs although I felt they were unfair to begin with. But I did want to add the context that in my case, the root cause seemed to be an unreasonable homeowner and acknowledge that Month2Month was caught in an awkward situation.

A perfect weekend getaway for two. It's a beautiful and aesthetically pleasing guest home. Check in…read morewas an easy process and the host communicated with us every step of the way. We were welcomed to a clean guest house and even included disinfectant wipes. The fridge was stocked with water and the kitchen included all the tools you need to cook with such as pots, pans, salt, and oil. The home was quiet for the majority of our stay and the host respected our privacy. She even included some delicious bar of dark chocolate. Overall, our stay was amazing. The host herself was great. Very accommodating and went above and beyond after I mistakenly left my khakis there. She immediately had them shipped to my home. She was so nice and communicated with me the entire time. Probably the best host I've had the pleasure of dealing with. This is guesthouse is saved as one of my favorites. I for sure will return when I need another weekend away with my significant other. I can't say it enough, this home is great and I highly recommend it to anyone considering to stay in Pasadena.

Adorable! I was looking for a safe, comfortable place to get some work done while on a business…read moretrip and this place delivered and then some. I had total privacy during my trip - hosts/owners live next door but other than hearing some jazzy piano playing on one of my walks through the neighborhood I never ran into them which is exactly how I like it. They checked in on me every couple of days via text, and when I needed a couple of additional kitchen towels for an incident involving some out of control spaghetti sauce, there was a small bag filled with towels outside the door within five minutes. The thing that will definitely bring me back is the blindingly fast internet - ATT Fiber for the win!

It was the perfect location for the birthday party. Ken was very helpful and accommodating…read more Kitchen, restrooms and banquet room were very clean. We were able to fit the tables, DJ and photo both in with plenty of room for a dance floor. Definitely recommend

Riverside's best kept secret! My favorite spot for a getaway! Kayla, owner and resort manager knows…read moreher stuff when it comes to hospitality. Dylan, the concierge is the best in the business. Highly recommended to anyone looking for 5 star service at a fair price.

I'm looking for a new place to live and went to check the cottages apartments in La Habra. I really…read morelike that place but with my budget it was a more than I could afford. But I do like them and yes I'd recommend them to anyone I know. I hope they eventually bring the rent price down and then I could afford to live there.

Easily the best bang for your buck as an apartment. Single story units and a great overall team…read morefrom the landlord to the maintenance crew. Everyone here is friendly and quiet. Pool is always clean and plenty of seating. Wish they had a few umbrellas and tables though. Located close to shopping malls, grocery stores and the freeway. Also, it's tucked on a quiet street off the boulevard. Just signed up for another year here! Can't wait!

Hands down the best first experience of Catalina & Jeanie made it all that much better! She was…read moreable to accommodate us to & from the boat as we arrive with a warm welcome. She did above and beyond to make sure I had the best time in Catalina by recommending us spots to visit! This was a surprise birthday that my partner had arranged for me & Jeanie was the superhero in kindly obliging to my partner's kinds request of going above & beyond in decorating the air bnb before our arrival which made it extra special!!! Highly recommend staying here because it is close to the beach and walking distance to the Vons, restaurants, & bars. The air bnb itself was very clean, had plenty of shower towels as well as beach towels. Also was equipped with AC!

My dad, my sister, and I have been staying at Jeanie's place every summer for almost 5 years now!…read moreIt's such a comfortable apartment that's a quick walk away from the beach. She is so accommodating too! We get new beach towels every morning, a freshly made bed, and a ride to and from the ferry! My family absolutely adores staying at her units. We've never stayed with anybody else in Avalon!! We'll be back next summer :))

The Sanborn Guest House is an excellent place to stay if you're looking to be in the Silver Lake…read morearea or want to be able to access different spots in Los Angeles. My sister and I stayed here for a long weekend -- the bed was comfy, the place was quiet (even with the other unit occupied), the neighborhood felt safe, and the free parking was a huge plus. It's a cozy and refreshing place to stay in after months of being cooped up for shelter-in-place. A lot of restaurants were open nearby for takeout and Erehwon was conveniently a few minutes away. Meeting Gary and Jaime was awesome, my sister and I had some pleasant & socially-distanced conversations with them. They were attentive, kind, and lovely hosts :-) COVID-19-related note: the kitchen / entrance area is shared with folks that are staying in the other unit. We felt safe enough to be in that room with masks on and to eat a meal, but know this if this is something you're concerned about. Absolutely stay here if you're considering it!

This review is for CORONADO STUDIO:…read more We had a family wedding to attend in Pasadena in May, and decided to stay in the Silver Lake area where the groom (my husband's brother) lives since that's where pre-wedding events would be taking place. So six family members ended up renting all three Sanborn properties for the weekend, each had very positive things to say. My husband and I stayed at the Coronado for four nights and absolutely loved it! For $85 a night, you can't beat having a full kitchen and FREE wifi! I think we managed to only buy two meals while were were on our trip. We spent about $100 on groceries at the Smart & Final near the apartment, and cooked most of our meals there, which saved us a ton of money! The host we talked to a couple of times, Jonathon, was very friendly and helped us with our luggage right off the bat. One huge plus was not having to clean the apartment before we checked out. I have rented a handful of houses before which we always had to "clean" ourselves if we didn't want to pay extra. The Coronado did not make us clean (even though we did as much as we could to not look like slobs upon leaving for common courtesy). I saw other people complain about thin walls, and hearing the other tenants in the building. That was never an issue while we were there. One of our favorite features was the rear entry to the private parking area. We didn't use the front door once while we were there. The only thing I would want to mention is that the driveway to the private parking is SO narrow, it would be unlikely that anything other than a small SUV or car could make it up the driveway. There's no way a Tahoe or anything large like that would be able to utilize the private parking. It worked fine for us in our Jeep Patriot, but we had to be very careful. The apartment isn't in the best neighborhood, but it seemed safe enough while we were there, and it's just minutes from Silver Lake and some great shopping on Sunset Blvd. There was a great view of the city at night from our balcony, and I really enjoyed looking out at night when the city was all lit up. All and all, we very much enjoyed our stay at the CORONADO and would highly recommend it, and stay there again. We also visited Tyler's Place where my in-laws were staying, and it was really nice. I probably wouldn't stay there however, as they had to share a kitchen with other guests they didn't know. That would work great if both sides of the house were being rented by people in your party though.

I booked a week ago and within the hour of booking with a hotel booking app I had to cancel. The…read morebooking company said my reservation was canceled with no charge. This hotel, Arabella, ran my credit card and added a $50 transaction fee immediately. This booking app that I have used for over 10 years, usually doesn't use my credit purchase until a couple of days before my booking date or at the hotel itself when already there. My credit card company has a dispute report. Hotel, Arabella, removed the cost of hotel but still has that $50 transaction fee on my credit card. That is still being disputed. No other hotel I have booked in 10 years, has had the procedure to charge me immediately after booking.

Stayed 2 nights. Lumpy pillows and cold morning shower. Darkly painted room, lines in TV. Most…read morerooms are upstairs which was not what I thought I booked according to the photos. Gravel walk ways not the best for us older folks. Lack of response to my email to inquire about details and I could not cancel without being charged full price. Skip this one. Grounds are pretty but too much traffic noise to enjoy.

The Rott House is like international waters, no laws, anything goes.read more

We've only lived at The Villas for about three weeks, but it already feels like we're on a…read morepermanent vacation. The property itself is absolutely stunning -- beautifully maintained, peaceful, and designed in a way that truly feels like a resort. From the pools to the walking paths, everything has that "Waldorf-style" atmosphere that makes you exhale the moment you step outside. What really sets this place apart, though, is the people. The residents here have been incredibly warm and friendly -- it's the kind of community where people smile, say hello, and actually make you feel welcome right away. And the staff? Truly exceptional. I have to start with the café team -- MJ, Jesse, Anna, and now Jordan. From day one, they've made us feel at home, almost like family. They go above and beyond in a way that's rare to find, and it doesn't go unnoticed. And a special note about Anna... I may have to retire from making my own soups, because hers are honestly some of the best I've ever had. You can tell there's real care and talent behind everything they serve. The head chef deserves major credit as well -- even though I haven't had the chance to meet him yet, the quality speaks for itself. The maintenance staff has also been outstanding -- professional, polite, and incredibly responsive. Saeed helped us recently, and it was honestly one of the best maintenance experiences we've ever had. Concierge Chuck is another standout -- always helpful, friendly, and on top of everything. We're also really looking forward to more of the community events, which already seem thoughtfully done and a great way to bring people together. I had to come back and add that the security team and the front gate crew are outstanding! Well, now I have to come back and add that the people in guest services are fantastic! I want to mention Mark and Pedro and hope the Irvine company knows what an amazing staff you put together! So far, living here has exceeded our expectations in every way. It's not just a beautiful place -- it's a genuinely welcoming community, and that makes all the difference. Well done, Irvine Company!

I want to give a shout out to the maintenance team at The Villas Fashion Island in Newport Beach,…read moreCalifornia. Saeed is truly the single best maintenance man they have! He is always happy and professional. Super smart at fixing everything and is truly an asset to this property! Thank you Saeed... our dryer no longer squeaks!!!