Sean has rebuilt two transmissions for me now. 1 was a warranty job for gm. He got me in diagnosed…read moreand repairs authorized in the same day. Repaired and out the door the next day! Super professional and accommodating. Will be back again just hope I don't have to haha

I took the advice of Dan and waited to write my review after driving my car for a while. I can…read morehonestly say I am very happy with the communication and service that come with my experience. My car is currently running at almost 294k miles now and I decided to invest in getting my transmission fixed almost 10k miles ago. Looking through yelp business I found The Best Transmission to be the most positive of places to get your transmission fixed or replaced. They communicated with me with picture messages of other issues with my car so was very thankful of that. It did take long for them to service my car, I lucky have other means of travel so leaving it off was not an issue. The value that goes back into your car after getting your transmission replaced is well worth it and I would recommend The Best Transmission to be your choice for this service.

Just had my truck serviced there. The service was amazing. Scotty did an awesome job explaining…read moreeverything to me and Tony is the man!!! also going over my payment options! It was the best experience!!! We will be back.... brining my husbands car back to be serviced as well

From the owner: Transmission Repairs, Alignment, Steering, Frame Straightening, Suspension, Timing Chanis, Hoses,…read moreBelts, Glass Install, Engines, Electrical Systems, Batteries, Ignitions, Clutches, Brakes, Shocks, Springs, Struts, Engine Light, Fluid Flushes

Awesome place, personable staff and quick service! Highly recommend and will definitely be my new…read more"go-to"!

To start my grandmother called around for a service on her car which she received no problem with…read moresome news that her rear brake pads had about 20% of their life left.Mind you nothing else was reported. She ends up going back after the brake pads were replaced and left with a 1300$ dollar bill!! How is it that a old lady that drives 100 miles a month now needs 4 new rotors new calipers and pads all now? She drove maybe 50 miles since she was told she had 20% LIFE LEFT ON HER PADS... Terrible Diag Never come to this place unless you enjoy getting ripped off.

Progressive Called Sharon 5 times on Monday 2 2025…read more Josh Parish 401 3788034 Carol Robin I highly recommend JL MASSA the owner of this business. He was extremely accommodating after my incident. He has extensive knowledge working with different vehicles . Lidia and John are always pleasant and the work is always top notch with premium results . J L MASSA is the best place to have all your repairs completed. They have my business always. John was completely honest and compassionate after my incident. Thank you John and Lidia for your exceptional service! Carol

This is the only shop I would bring my vehicles to! John is meticulous with his work and his staff…read moreis highly trained! I use this shop for all my mechanical as well as cosmetic needs. My car and jeep are always running smoothly and looking fabulous because of JL Massa in Ludlow! Keep up the great work John!

We have been bringing cars here for Massachusetts vehicle inspection for years! Great quick…read moreservice. Get in line with all seat belts clicked and easy peasy. If your vehicle needs a light bulb they quickly fix it and pass car. Keep your local business in business or you're gonna miss em when they are gone!

My entire family brings our cars here to get them inspected. I've been bringing mine since getting…read moremy first, and even my brother who's been living outside Belchertown for a few years now still comes here. Never have we had any kind of issues with the staff. The gentlemen who do the inspections are always quite nice. Regarding inspections--super easy! $30, in and out. Even if there is a wait, there's a small little waiting room or you're able to wait outside, if the weather is nice.

These guys do great work, and pricing is fair. They had me back on the road quickly as well. As a…read morewoman it can be stressful taking my old car to a shop but I always feel comfortable at Northampton transmission because the service is honest and I'm treated fairly. Thank so much!!!

This place has a very bad rap when you ask around for a good reason. They largely benefit from…read morebeing the only transmission service in town. Last year when my check engine light came on and I brought my car to them, they told me that my whole transmission needed replacing right then, because it could fail in the next few months. (I've waited to give this review for that reason). They were urging me to get the work started right then, a cool $2800 right after I was out of work with a cancer diagnosis, and in desperate need of a working car to get to Boston for life-saving treatment, which I even told them. I was panicking more than any other time in my life, so I went out of town to get a second opinion. The other shop I found (in Springfield) tinkered with it for a few minutes for free and assured me it would be ok and was not a safety issue. 14 months later, my transmission is still doing just fine. I wish I had the resources to talk to a lawyer; this is unconscionable business practice. It put me under even more totally unnecessary stress than I was already facing, and it wasn't even true. And for the service of looking at the transmission, they charged me over $90 without mentioning before that it would cost so much. Even while they were explaining all this work I supposedly needed, they treated me like I was wasting their time, because they (I think Dave) kept saying "normally we work on cars that need $5,000-$7,000 in work", like mine was barely worth the dirt on the tires to them because it's old and basic. I still can't believe they tried to do that to me while I was facing a threat like cancer, needing to know that my car could get me to appointments safely.

Was tired of my old auto place not giving me a bill for service, I know it's a good problem to…read morehave, and needed to get my car serviced for passing the CT admissions test. A good friend of the family recommended here and I always knew of the place and drove past it a zillion times but never had thought they would service any of my vehicles. As for my experience I guess I am just indifferent. I knew going in it was not going to be a fix in first try and out type of deal. Car has had some issues in the past with the check engine light and all that jazz. First trip was a cool $300 and change for replacing a part and labor. Light came back on within 40 miles and brought it back for another 9.5 hour service. All was well and was told it was driven every where except the highway, needless to say took it on the highway and yup, light came back on. It went back in and we replaced the first part, at no cost, that was aftermarket to a new part and next thing I know my car passed emissions test. Haven't fully took it all in yet, we'll see if the light pops back on or not.

This place saved the day for me BIG TIME! After weeks of frustration at a dealership i decided to…read moregive Spartan a try. I was literally at the point of dumping my 2021 Ram 1500. Within 3 hours the mechanic called me and correctly diagnosed the problem. The ASE certification means something and their ability to investigate and diagnose saved me from losing a lot of money on an expensive truck. From the owners to the mechanics, this place is the best and i will never take my families vehicles anyplace else. Thank you! -D. Morrison

oh my gosh, Jeremy spoke to me 2 wks ago, said to come in last wk, Jeff greeted me, my problem was…read moremy A/C . i had a feeling there was a problem, they checked it, sure enough, yes, i was out of Freezone,,, my goodness they did my A/C and i asked if they could do my oil change. No problem they said... i was treated like a queen.. they did it all, i told my partner, she is going to get her muffler repaired. These people are really Honest, quick to repair, and so nice to speak to.... my A/c is working properly now... thanks to Westover Auto Repair !!! thank you Jeff / and Jeremy ... i absotely will return!!! Your service is so appreciated!!! L. Gray!

Oh my gosh they are wonderful! I saw the 2 weeks ago. We had a very warm day, I decided to put my…read morea/c on it was blowing tepid air( lukewarm) not good!!! So I went to see them by a recommendation someone gave me. Yes they ARE VERY Good!! Got my a/c repaired, got my filter and oil changed! Great people, polite, friendly, and honest! Explained each step of what they were doing with my a/c repaired!!! Appreciated this very much thanks to both of you!!!!

Let me tell you this story.... I bring my car to this shop basically in pieces the Monday before…read morethanksgiving and am not even sure what's wrong with it. I pretty much just say please look at my car and figure it out and fix it as soon as possible ... NOT only did they figure it out but was able To order the part to arrive the day before thanksgiving and even though they closed at 530 the owner stayed and worked on my car until 11pm until it was finished for me ... this repair center goes above an beyond And has a heart and soul that they bring into their work! I can't say thank you enough to them!!! I RECOMMEND THIS PLACE 100% you won't be let down!

From the owner: Family and veteran-owned repair shop specializing in brakes, transmissions, suspension, and engine…read morework. We also offer a full range of regular maintenance services including oil changes, tire rotation, and throttle service. Ask us about our monthly specials! Now offering 24-HOUR TOWING! Call 413-306-3194 to request assistance!