Had such an amazing time with United Transmission in Westfield, MA! I had a bad U-joint in the rear…read moreand it shook my pinion gasket loose in the rear differential. So I was loosing rear differential fluids down the road. I was blessed to have landed in this town with these super kind people; Mindy answered my call after a mechanic shop in the same area told me I was toast. This shop had me almost done in a day just Dodge parts are difficult to match up sometimes! They worked diligently and persistent to get me fixed up and on the road back to traveling! As a walk-in customer I was very happy with the mechanics and all the staff; smart, quick and time efficient! Happy to hear a little background from Michelle and her Dad that started it all! I value this company and they checked marked all my boxes, very family like and I will highly recommend! Also the prices are super fair! I was expecting a lot more than I ended up paying! Thank you Everyone at United Transmission!

I recently had transmission work done. I had taken it to the dealer who told me I needed a new…read moretransmission for a car that is three years old. I called United and spoke with Nick who was so informative and helpful. Brought the car in and saved about 5000 dollars that the dealer was willing to take no problem. Thanks United. Would recommend you in a heart beat.

My Ford Ranger needed a new valve body gasket. We brought the truck in at 9:30 am and it was ready…read moreby 2:30 the same day. We had no appointment and the price was fair for the work done. They are a no frills shop of guys who get the work done. They were recommended by our mechanic as the people they go to. I now understand why. Great work guys!

From the owner: United Transmission of Springfield Massachusetts is the premier transmission facility in the area…read more United Transmission can install, repair or rebuild virtually any transmission product. There service is renown in the Springfield metro area. They get referrals from most auto repair shops.

They ruined my transmission a few years back and blamed it on me. Took over 3+ weeks to get my car…read moreback. I eventually had to go to a junk yard and buy my own transmission for 1/15th of the price of their rebuild quote for them to install. They cut my exhaust pipes where the flange from the Catalytic converter meets the H-Pipe. Not sure why they didn't just unbolt it? In fact, didn't even bolt them back together with new bolts when they cut them off. Instead, they put on exhaust sealer/glue. When I got my car back, I told them that I had a big exhaust leak and their response was, "the car was like that when you gave it to us". My driver side exhaust has been leaking for years due to them cutting the flanges.. I had to grind down the flange just to level it out and it's still not perfect. Every week that I called them, they said never even started it. "it will be done next week, call us next week" - "oh yeah he just looked at it, call us tomorrow" - "give us one more day". How hard is it to swap transmissions? They replaced the oil pan on my transmission and charged me for it without my consent because "It had a dimple in it". I even had to take the car back to get the shifting lever re-adjusted because the car had trouble going into reverse. I never even got my old transmission back either. They wanted to charge me a "core" charge for my own transmission when they were supposed to swap it out with another one I had in the trunk. My car drove perfectly fine without 4th gear and overdrive turned off. Once they did whatever they did, I got my car back and it was slipping gears, only to lose all forward gears on the highway. They charged me to install the replacement transmission I bought at the junk yard. I haven't had a problem with that transmission after all these years. This happened years ago but I remember everything. I love how my review isn't recommended. Do yourself a favor and avoid this place.

They ordered the wrong parts for my car ,my transmission has been in there shop for a week …read more "You can't rush fixing you transmission " I need my car !! Thanx

The need for transmission work on a 1994 motorhome when far from home is daunting. I am so thankful…read moreI found Lloyd's! Very responsive and had me running again in less than a week! I highly recommend this exceptional business.

I had my car slow down on the highway. Was recommended by AAA to go to Lloyd's. They did great work…read morealso very pleasant and polite.

I've been taking my cars to these guys for a few years now and they always do a great job. A bit…read moreoverpriced but who isnt these days.

I was in area for my daughter's graduation and got a flat late on a Friday night. I needed to get…read moreto her graduation Saturday afternoon and thankfully when I got to this location first thing Saturday morning gentleman at desk was so helpful and was able to replace my tire and have me on the road by 9:00am. I honestly would have paid any amount to just get tire so I wouldn't miss graduation but I did compare tire I purchased with other local companies and this was the best price around. Thank you for saving the day.

Excellent customer service. They really listen to me to assess issue. Great communicators…read morethroughout the repair and charges. Actually show you what work they need to do and also what they have done on your vehicle. Issues get resolved!! M.C.

Very good and honest repair shop. Was grateful for their help and advice, and will be returning for…read morefuture service.

Requested a sticker inspection on 2/17/26 and got in and out within half an hour. Very professionalread more

We've had several jobs done on 2 aging vehicles. The services are reliable, with good quality and…read moreaffordable prices. The staff is knowledgeable and we've been pleased with their customer care.

I went to Spartan Auto Care Center in Springfield around 10 a.m. to have my car checked out. The…read moreman at the front desk, told me they'd take a look and let me know what was needed. It took them nearly two hours just to inspect the car, and then out of nowhere, he hit me with a $75 service fee--something he never mentioned beforehand. When I said I wasn't going to pay a fee that was never disclosed, he got defensive and started making condescending remarks about how I must be "inexperienced," which was unnecessary and completely false. To make things worse, when I told him I wasn't paying, he took my car keys and put them in his desk--only giving them back after I firmly stood my ground and demanded them. The whole interaction felt like a trap. The quote he gave me was inflated and included charges I never agreed to. This was by far one of the worst customer service experiences I've had at any auto shop. I won't be returning, and I strongly advise others to stay away.

I moved back to Western mass last year and started the exhausting task of finding an honest…read morereliable mechanic. I saw reviews for Spartan and have been a customer for a year. They will not cheat you, they offer options to work around your budget, they explain why they suggest any repairs they suggest and they are really friendly. I highly recommend this shop!

They were very nice and super honest about the issues with my car. I have gone to mechanics over…read morethe past two years for my car pulling right and none of them found the issue with my suspension. They even showed me where the problems are, and were super straight forward and honest about them. I ran into a snowbank from black ice, and they also shared some similar stories, very down to earth.

Not only were they very nice. They were honest about the issues I had with my car when multiple…read moreother shops lied about the work I needed on my hoopty accord 97. I was told I needed repairs that cost more than the car itself if I was to get it in good enough condition to drive it on the highway (issues that didn't exist) and had one mechanic say he wouldn't work on my car because of rust. These guys got it done and they got it done faster than anyone else said they would be able to.. for cheaper. I went back after I tried to get an alignment and was told I needed my ball joint and something else changed and was told I had to wait a week. I called them, brought it the next day and they told me that it wasn't the ball joint found the problem and fixed it and aligned my car that day. great service I highly recommend!

Warning!!!Do Not! Come to baldwin auto he's a crook he took my money for parts and never put them…read moreon also found a crack pipe on his desk do yourself a favor take your business else where

Do NOT come to Baldwin Auto. Ken is uncommunicative and straight up lies to his customers. Came in…read morefor motorcycle tire service and my bike was out for 16 days without him lying a finger on it - all the meanwhile spewing lies to me and telling me bike would be ready. Had to trailer my once rideable bike out of his shop. Be warned - this guy is not who you want fixing your vehicles.