They fixed a flat while I waited. Total charge: $40…read more Friendly service and a Fair price. Thank you, kindly.

Called in search of a specific set of tires for my dual sport, I forgot the size tires that I…read moreneeded being that I did not have my bike with me while I was on the phone but they took care of it and found the exact size I needed. they did not have them in stock but ensured me they would have them the next day. Sure enough they got them in and installed and balanced them in no time. Very nice folks and quality work.

Purchased a new scooter for my son. Staff were extremely knowledgeable. Made our entire experience…read moreworth it. They also schedule regular maintenance for your rides. I'll be returning to purchase one for myself. 10 out of 10 highly recommend.

My Vespa needed service and Joe and his team were the perfect mix of honest, fair, experienced and…read moreenthusiastic. They love what they do and reviewed my Vespa with me and helped me understand what it needs on the future. They didn't overcharge me for things it didn't need and told me what. It to get done by someone else. I'm beyond thrilled with their honesty and professionalism. I wish I could give them more than 5 stars. Also, I was passing through with my RV and they made sure I could park, unload and get out safely. A* service!!

Halls in mobile has the xmr1000 for 17k and I paid 23k for mine. half cash the rest with a…read morecheck..... figured I was getting a good deal hahaha. Overpriced

Just purchased a new Yamaha From this location and the experience was awesome. The sales staff and…read moreParts counter are wonderful to deal with and gave me an awesome price on the bike and even offered me the "adventure advantage" program which saved me hundreds in parts and accessories. Will definitely be using this store for any future purchases

I bought a Honda Scooter from here a while back and was…read more really really happy with it. The staff was super friendly and knowledgeable and help me figure out how to get financing etc.

Service dept. is tops. Even the owner gets involved with customer service. I will be back!read more

The service department is extremely unorganized and lacking in personal service. They had our boat…read morefor 5 1/2 weeks for our 100 hour service, mister repair, tighten back anchor, and potential onboard charger. We never received a phone call for repair costs or updates. All communication was initiated by us with each call resulting in a "your boat is next in line" or "your boat should be completed by today". Due to cost we declined the onboard charger - twice. At 5 weeks we informed the service department that we would be picking up our boat the following Wednesday. We called again on Tuesday to remind them. The boat service was not completed - the mister pump had not been installed. The warranty director asked us to give them 15 mins. We came back 30 minutes later. Our boat was filthy. We can only hope the service was done correctly. We will never use this service again and do not recommend them.

Came in to look at a Goldwing ,some woman posing as a sales person asked me if I needed help. She…read moreknew absolutely nothing about the bike and made no attempt to find out anything . When I tried to look in the trunk She said ,oh they locked it but never offered to go get the key. She stood there not saying a word, I sat on it and said "are you guys discounting this since it's a 25 model" she says no we don't discount ,this bike just came in (even though it's February 26 ) someone will want the bike. I walked out disgusted, I felt like a second class citizen not a 50 year rider retired with money

As a visitor from out of state, and not having any Guzzi dealer within 400 miles of my home, I…read morebought some tires for a used 09 Guzzi I purchased near Ft. Myers. I also had all the fluids changed. Staff was courteous and attended to business like you want in a good motorcycle shop. I was very please overall with my experience except..........visitors from out of state better not expect any kind of discount on anything. I paid full pop (about $158.00 each) for both my tires, plus $148.00 for installation. No courtesy discounts here. At least not to tourists. You can get the same tires for about $85.00 online. My local tire shop will change the tires for $30.00 each. To be fair, I remove the wheels and take them to my local shop. But removing the wheels on a Guzzi is a no brainer; not worth the price I was charged. No wonder they have such a successful euro cycle shop. I felt confident that everything was OK as I departed and would return if I were in the area. But I would expect to pay out the nose. I guess that is why the dealer can keep his doors open.

DO NOT BUY A BIKE HERE. Please read and heed the reviews regarding service. Adventure will get the…read morebike off the sales floor - Service, not so much. My bike has spend about 6 of it's 36 months since I bought it sitting in Service. And not because of any major repairs. Nope, a few small warranty/recall items. I have all the packages, tire/wheel, preplanned maintenance, and platinum extended warranty. I brought the bike in (for the third time) to have the transmission quick fix diagnosed and repaired. I asked them to look at what seemed like a small oil leak. They said they diagnosed it as a bad seal, then told me warranty wouldn't cover it. I called Safeguard (company who manages BMWs extended warranty) who said they couldn't cover it - because someone had already "fixed" it . . . with a tube of RTV silicone. Then these jokers at Adventure gave me a bill for $1,800!!!!! For a silicone repair job. They, allegedly, BMW sent the wrong wiring harness for the bike. So my bike will be parked in the service department at least 6 weeks! While the bike and all the packages depreciate. So I stop in the store to talk to the GM, who is incidentally always too busy to talk to anyone (so it seems) unless the person is buying a bike. So I speak to one of the sales managers. She listens seemingly intently and says she understands and she will speak with the GM on my behalf. 2 days later, I call and talk to her again. She tells me (with attitude) that she doesn't have any control over what service does and she already relayed my message. They why didn't you call or message like you said you would???! In short. I switched from Harley Pensacola to Adventure largely because the service at Pensacola Harley was so unreliable and slow. Figured Adventure had to be better. Absolutely not. My neighbor warned me - said he takes his BMW to Jacksonville (6.5 hour ride) to get warranty work done. Other people said "stay away from Adventure." And I didn't listen. Now I am locked in for another 3 years as my preplanned maintenance is local only. I recommend buying a Triumph from D&D or, if you must get one of the brands sold by Adventure, travel. I am told Jacksonville has an excellent service department.