Sent me the wrong parts off of eBay then sent me a brand new replacement camshaft wrapped in a bag…read morewith no box or documentation! This company is absolutely horrible and I don't know how they are getting the negative reviews removed from eBay but yelp clearly shows who they really are!

Back in 2018 I had ordered a big bore kit, a ported head, and cams from BP racing. I called to…read moreconfirm everything would fit my 2018 yamaha grizzly, they said it would, everything showed up and I brought it into a shop to be assembled, and none of it was for my model year. So I got a hold of them and worked out that I could send in my whole motor and they would custom build it. All within the 90 day return window. We'll a couple months to by so I call them and they couldn't find any of my stuff. Then they find it and say they will start on it. So another couple months go by and I call and the mechanic they had is no longer with the company and the new guy has to find my engine. Don't hear back for another month. Well now covid hits and they say it's going to take a while because they're basically shut down. So I give them 6 months with a little bit of communicating and no progress. Finally covid finishes up and I contact them again and they have no idea what I'm talking about with my engine. So I threaten legal action and we finally get rolling with progress. Turns out the casing was too thin to be made into a big bore. They port out my head and offer to cover custom valves. Another 2 months with no update. I call and after about a week of back and forth I demand the info to contact kimblewhite to get direct updates on my valves. They had no idea what I was talking about. I get this all figured out and turns out the ported head won't work because the valves go too deep into the head. So the head is destroyed. Valves are useless because there +2mm and nothing happens with the cams. By now we are over 24 months my quad was in the shop and I was out over 2 grand on motor parts, and I had to pay for a completely new head, shop fees, insurance for the quad because it was under a loan, and make loan payments the entire 2 years that they basically stole my motor. By now the owner and I are Well acquainted and he's offered a full refund and I just want to cut my losses. Well then they hired this new gm to try and fix the company image. (That's what this new guy is telling me.) And he has the audacity to say I should be thankful I'm getting a refund because we're outside the 90 day window. Just otherworldly incompetence and zero awareness to the situation. He was extremely cocky and said he had my refund check and I just needed to text him my address ai he could send it. I texted him while we were on the phone and asked if he recieved the text. He brushed over it and said he'd send the check right away. I never got that check. But I was having my first child, moving into a new house, and I just had enough of them. Besides the 2 years they stole my parts I paid Well over $10k just to get to know these guys. I can't say enough how nobody should ever purchase from this company.

"I cannot recommend Best Motor Werks enough! I brought in my 535 GT for air suspension repair, and…read moreI'm amazed--it honestly runs like it did the day I first got it. They also took care of the rear brakes, and the quality of the work is top-notch. Beyond the technical skill, what really sets this place apart is the atmosphere. The owners and the entire staff are incredibly kind and thoughtful. It's rare to find a shop that combines high-level expertise with such genuine customer care. I've definitely found my go-to mechanic and plan on returning for any future repairs I might need. If you want honest, quality work on your vehicle, this is the place to go!"

Thank yoy guy for taking care my car and my husband car for last 10 years. Following you from…read moreplace to place! Thank you.

Anthony was very transparent and honest Quad screams like…read morenew Will be back with my other bikes

Bad decision on his part to have it fixed and did not work. Didn't ask me to do this nor let me…read moreknow that it probably would leak. I would not have spent over 7k on a leaking engine. Beware!!!!

Highly recommend this shop for honest, quality work! Fernando is knowledgeable, thorough, and gave…read moreus good input on how often to ride the bikes for best performance. He did an excellent job on our bike and gave us great maintenance advice. We were so impressed that we brought in our 1975 Yamaha GT80, which hasn't run in years. We're confident it's in great hands and can't wait to get it back on the road!

It seems like they know exactly how to get the jobs done so I'll give them credit where it's due…read more.. however I'll say they are really over priced keep this as a last resort $240 for a synthetic oil change on a 2016 gsxr 1000... 3.5 quarts & a filter is maybe $70 I just bought the bike and was headed to Sacramento, I had a 8 hour ride on a used bike I had to do what I had to do unfortunately

I'm not usually someone who leaves reviews, but I felt like this one was worth taking the time to…read morewrite. I recently bought a new Yamaha MT-07 from this dealership. Unfortunately, after only about 140 miles, the clutch failed and the bike was no longer rideable. To make matters worse, Yamaha determined the failure was due to "user error" and wanted me to pay around $600 for the repair. The reason I'm writing this review is because of James Grosso and Luis, a dealership manager. James was the salesperson who helped me with the purchase, and he was great from the start. The whole buying experience felt relaxed and straightforward, with no pressure at all. We ended up talking about a lot more than just motorcycles--business, books, life, goals, and all kinds of things. He's the type of person who genuinely cares about people and takes the time to build real relationships. When I called him after the clutch issue came up, he listened, understood why I was frustrated, and immediately started looking into ways to help. After speaking with James, I was put in touch with Luis, a dealership manager. He took the time to review everything and agreed that it didn't make sense for me to be stuck paying for a repair on a brand-new bike with so few miles on it. Even though Yamaha wouldn't cover the repair, Luis stepped up and had the dealership take care of it. That kind of customer service is hard to find these days, and it says a lot about how this dealership treats its customers. Issues can happen with any vehicle or manufacturer. What really matters is how people handle those situations when they come up. James and Luis both went out of their way to help make a frustrating situation right, and because of that, they've earned my trust and future business. Thank you again, James and Luis. I really appreciate everything you did.

Good crew working there, all the pluses. Was greeted and asked if I needed help. Great selection of…read morebikes for the average sized dealer lot's of mix. Asked about a used bike I was interested in and no sales rep was available. This was 5pm on a Friday.

Let me just say best shop around! Great service and they stand behind their work. My whole riding…read morecrew comes here and we couldn't be more satisfied by their service

I saw the reviews for this place and was confident that they would be able to help me. They called…read morethe mechanic a jet ski guru yet I was told that they won't work on my jet ski that they won't even touch it. I've never heard of a mechanic who just gives up before even starting. Anyways I'm completely disappointed in this place and would not ever recommend. Clearly there's no guru at this establishment

We had a great experience with Ultimate Performance Powersports. They fixed the fan motor on our…read moreATV, did an oil change, and had everything done quickly and efficiently. The pricing was very reasonable, and the whole process was smooth from start to finish. What really stood out was their communication--they kept us informed the entire time, which we really appreciated. They were professional, reliable, and clearly know what they're doing. When we picked up the ATV, we ran into some unexpected issues loading it into our truck. Even though that wasn't part of the service, they jumped in immediately to help us without hesitation. That kind of customer service says a lot. Quick, efficient, reliable, fairly priced, and genuinely helpful. We'll definitely be coming back and highly recommend them to anyone needing ATV parts and/or service work done.

I recently brought my 2008 Yamaha Raptor 250 to Ultimate Performance Powersports in Lake Elsinore…read morefor some preventative maintenance and to have new rims and tires installed. Josh was extremely helpful from the start, honest, straightforward, and clear about every step of the work being performed. He worked quickly and efficiently, and had my ATV back to me in a very timely manner without cutting corners. It's hard to find a shop you can trust, but Josh and the team at Ultimate Performance Powersports delivered great service and quality work. Highly recommend them if you want knowledgeable staff, fair communication, and fast turnaround.

Took my boat in for the wiring of an Automatic Charge Relay and adding a second battery. I had a…read morefew other complaints about the boat, he knew the solution and we added the work to the work order. Can't say enough about the finish product and attention to detail of his work, truly second to none. Thanks again Jack!

Had my CAT installed here 3 years ago due to being stolen, CAT disintegrated inside due to up…read morestream issues. But they handled it so well and found me a reasonably priced and CA approved CAT for my vehicle. Highly recommend. He explains it very well and my mechanic husband approved so im happy.

This place really takes care of the customer. Ricky is a solid dude very knowledgeable and helpful…read more I highly recommend this place.

I brought my 2008 Honda fireblade in for a once over. It had been getting neglected…read more Yeah, Fabricio gave me the chain lube lecture, but he's thorough, cheap, and straightforward. What was also EXTREMELY refreshing was being able to set an appointment to get the bike done same day without standing around for 40 minutes in the 90 degree weather waiting.

I called this shop about by 2004 Honda 400EX, service and shocks. Fabricio said I could bring it…read moreover same day. I received an estimate the same day and my quad was done in just 2 days for a fair price. Excellent communication, speed and price - thank you! I called a few of the big chain service shops and they couldn't work on my bike for a month! I highly recommend Motorcycle Tech