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    Montclair Powersports

    5.0 (9 reviews)
    Closed Closed
    Updated 2 months ago

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    15 days ago

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    9 months ago

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    11 months ago

    This is the only shop I trust to work on my bike. Rick and his team are honest and quick with services.

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    G Arthur Performance Cycles - 1996 Harley Sportster 883 standard.

    G Arthur Performance Cycles

    (49 reviews)

    Fris is not only insanely knowledgeable but also incredibly honest. Being a new FD owner, I came in…read morewith minimal to no knowledge. Told him what I needed done and he told me everything he recommended and everything he didn't think I needed even though he could've made an extra buck off of me. Fully trusted this man and came back and he ran through every nook and cranny with me. If lucky 7 had the part they would've done the maintenance/upgrade. If they didn't have the part, they had the recommendation in where and how to get it. Great impression. I left feeling more confident with my car than when I went in. I'll be back soon. To be honest this was such a great first experience I probably won't go anywhere else.

    If you're looking for customer service shop elsewhere…read more I guess when you ask for a detail on your motorcycle, don't expect it to be clean in the most obvious of places. Greg will blame you for how dirty it came in if you're not happy with a garbage wipe down. "I think a bird just shit on your bike right now." You see the problem with that is... why does the grime have towel marks running through it?! Hmm- just subpar work. Almost forgot the best part... it took an hour to get the bags off... if something that takes a normal person 5 mins takes a self proclaimed professional an hour, there maybe be a problem here. Some advice- don't treat your customer like you know everything. Some of us are smarter than you think. This guys attitude sucks the most. One and done for me. Bring back Mike!

    Mountain Motorsports - Happy customer with brand new Can-am

    Mountain Motorsports

    (418 reviews)

    I'm not usually someone who leaves reviews, but I felt like this one was worth taking the time to…read morewrite. I recently bought a new Yamaha MT-07 from this dealership. Unfortunately, after only about 140 miles, the clutch failed and the bike was no longer rideable. To make matters worse, Yamaha determined the failure was due to "user error" and wanted me to pay around $600 for the repair. The reason I'm writing this review is because of James Grosso and Luis, a dealership manager. James was the salesperson who helped me with the purchase, and he was great from the start. The whole buying experience felt relaxed and straightforward, with no pressure at all. We ended up talking about a lot more than just motorcycles--business, books, life, goals, and all kinds of things. He's the type of person who genuinely cares about people and takes the time to build real relationships. When I called him after the clutch issue came up, he listened, understood why I was frustrated, and immediately started looking into ways to help. After speaking with James, I was put in touch with Luis, a dealership manager. He took the time to review everything and agreed that it didn't make sense for me to be stuck paying for a repair on a brand-new bike with so few miles on it. Even though Yamaha wouldn't cover the repair, Luis stepped up and had the dealership take care of it. That kind of customer service is hard to find these days, and it says a lot about how this dealership treats its customers. Issues can happen with any vehicle or manufacturer. What really matters is how people handle those situations when they come up. James and Luis both went out of their way to help make a frustrating situation right, and because of that, they've earned my trust and future business. Thank you again, James and Luis. I really appreciate everything you did.

    Good crew working there, all the pluses. Was greeted and asked if I needed help. Great selection of…read morebikes for the average sized dealer lot's of mix. Asked about a used bike I was interested in and no sales rep was available. This was 5pm on a Friday.

    Montclair Powersports - motorcyclerepair - Updated July 2026

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