Anthony was very transparent and honest Quad screams like new Will be back with my other bikes read more

I'm not sure why my review was removed, but I felt like I needed to repost it for the good of the rest of this guy's customers. This guy is not an honest person at all. I had a terrible experience with him where he charged me nearly $4000 to fix a ninja 250 including 1650 for an carb cleaning alone. I would have taken it to another shop but once he got a hold of my Bike, he told me that the diagnosis alone was going to cost me $600 if I did not want to get the work done by him. I lost that bike when my engine nearly blew up. Someone had tampered with the oil. It ended up ruled as vandalism and there was an investigation. When the mechanic opened it, he saw that there was sealant all over the engine. Even if it hadn't been vandalized, he said it wouldn't have lasted more than a few months anyway and it could have killed me. I went ahead and told this to this Anthony and sent pictures. he completely denied it. He said that it must've been me lol even though I just bought the bike and did not even know how to ride it yet. It was my first motorcycle and he completely took advantage of me because I had stated that I would do anything just to get it running. He took that to heart and he charged me double or even more the worth of the Bike. This is the one of the worst mechanics I've ever gone to. Since that experience, I have had multiple motorcycles and I've had to take them to the shop multiple times and I have never once had an experience like this one. This man is one of the worst mechanics I've ever met. On top of that he does not keep regular business hours so you can never get a hold of him. He's extremely shady and he works completely alone so he has nobody there to oversee his work or make sure he's not totally ripping people off. I highly suggest you take your bike somewhere else because this man is not a good mechanic at all. I'm going to post my review up with my receipt just to show that I am indeed and customer of this man and to show exactly what he charged me and for what. I have included my receipt to verify that I am in, indeed, a customer of his, and if the review is once again taken down I'll be happy to put it right back up. He's also extremely confrontational and cannot stand when someone gives him an honest criticism. Not trustworthy and also aggressive is not a good combination. I ended up just cutting ties and telling him it must've been something else just because I was so worried of what he might do. He is unstable and narcissistic. (See below for aforementioned aggression) read more

Ruthless Kustomz - Photo of proof of charges - Motorcycle Repair Near Me - Pomona, California

Anthony at Ruthless Kustomz was very HONEST and TRANSPARENT WITH ME. He always responded to all my text messages and calls promptly. He was also very transparent about all the work he did on my motorcycle. He provided me with full documentation along with pictures & videos As proof of service for my maintenance records. Thank you Ruthless Kustomz I'll be back if I need any future services. read more

Man know what he doing. Professional and friendly. Take my ktm1190 for a break check and he fixd something else for free too. Definitely recommend. 10/10 read more

Ruthless Kustomz - Motorcycle Repair Near Me - Pomona, California

Ruthless Kustomz has great customer service. Spoke with Anthony on Sunday, he was able to fit me in his schedule on the same day. I was surprised he was open while other shops were closed. Once my arrival Anthony was very professional. He assisted me with my bike issue. His great customer service and professional attitude was excellent. I would definitely recommend Ruthless Kustomz and be taking my business back to him. Thanks Anthony! read more

Ruthless Kustomz was very helpful and knowledgeable, when it comes to motorcycle repairs if you want it right the first time this is the place to go. 100% would recommend this location for any mechanical issue. Thank you read more

Anthony put good work into my bike. Expensive, but the job was done well. He was honest and responsive during the process even during times of uncertainty, which I appreciate. read more

Good service.honesty and transparency.would bring my bike here every time. .... Thank you Anthony read more

You get what you pay for! With Anthony, every penny paid is worth it. The quality of work and service that was put into my Raptor 700 had my quad purring. My quad was keeping up with 250cc dirt bike. If you're looking for quality, hands down Anthony is the man! read more

Ruthless Kustomz - Motorcycle Repair Near Me - Pomona, California

Helped replace my friends popped tire on his 2015 Honda cb500f and was able to give "on call" advice at random times of the day. He is very knowledgeable and is able to help walk you through any problems over the phone to the best of his ability. Found out the starters fuse was blown and that it just needed to be revved up a few times to get the gas flowing from sitting for a little while. read more

Anthony from ruthless kustomz is great at what he does, I always take all my bikes to get work on!! Thank you for taking my care of my bikes. read more

Anthony took care of my bike and gave it some TLC. He provided pictures and videos of the work and walked me through everything he did to customize my bike. You can't go wrong with Ruthless Customs! read more

Paid this guy $350 to check out a bike before purchasing. Anthony told me he'll hook me up to check out another bike no charge because the first bike didn't work out and he said he would take care of me. He quoted me 10k for the bike build which I accepted. When I called him to check out another bike, all of a sudden he goes back on his word and wants to charge me another $350 to spec the second bike. What was promised in person is not being delivered. I'm not giving any more business to this shop. You have lost me as a customer. read more

First got a chance to talk to Anthony (the owner)over the phone and you know how they say first impressions are key, well he has the master key! Ended up bringing my bike to him and he was able to answer all my questions and even taught me so much more! I definitely will be coming back here for all my bike needs! read more

Ruthless Kustomz Motorcycle Shop is a great example of what an honest, thorough, and high quality motorcycle repair shop should be. Anthony will guarantee the work without you having to worry about the money you spent on your prized possession on two wheels. Thank you, Anthony for your amazing work read more

I had an old Honda from 1986 that the shop would want to touch. I took it to Ruthless customs. Anthony took it in. Got it back on the road. It was a bike I used to ride as a kid and now my kids will be able to ride it. If you are in need of a great Mechanic that will go over above and beyond to get the job done. Ruthless Cycles is where you want to go. read more

Great technical work on bike, runs better than new. Highly recommended, honest and up front about (premium) service.

Great customer service! Very informative indeed. Definitely coming back. Thanks again! read more

If you're looking for someone to get the job done right, this is the place to go. Brought my Yamaha R1 cause I had issue with my steering being loose after I had taken it to another shop. Turns out they used the wrong bearings. Anthony was able to diagnose it and get it fixed. He wasn't the cheapest guy, but the work was done right and he kept me informed and sent me updates and videos so I knew exactly what was gong on. I highly recommend him. If you're looking for the job to be done right, this is the place to go. read more

Ruthless Kustoms did an amazing job. Real professional talent. Did what they said they would do.

Called in and got Anthony right away. Asked for some help on my bike and booked an appointment. On time and got the work done in a timely matter. Would definitely recommend and come back for more work. Again awesome work! Thanks Anthony! read more

Anthony is very attentive, and knows his way around a motorcycle. Good service is never cheap, and cheap service is never good. I would recommend him if your need your bike to run at peak performance. read more

Anthony is great! His work is immaculate and he's a pro at his job! I would 10/10 recommend him.

If you have a bike and have any issues, this is the must go place. I came here few times, every time the technician Anthony will take good care of my bike. Reasonable price and best customer service. I am highly recommended this shop! read more

Once in a while you walk into a small business and you think to yourself, "Man, this is so rare nowadays" so rare to find a business run with integrity, moral values and willingness to help. My experience with Anthony (business owner) was remarkable from my initial conversation over the phone with him to later showing up at his shop. I reached out to Ruthless Kustomz in an effort to dial in my KTM 350 EXC-F's suspension. I am relatively new to the off-road motorcycle scene and Anthony took the time to hold me by the hand and walk me though all aspects of the process. This man answered all of my questions, silly and not so silly and Anthony didn't make me feel like an idiot, rather, he encouraged questions and treated my like any other client. During my interaction with Anthony, I noticed he was extremely passionate about his work, he gave me a tour of his place and showed me his work stations which were immaculately organized and kept squeaky clean. He was proud of his tool collection and it showed. His shop has the ability to do most, if not all jobs that require the most challenging mechanical skills, This is facilitated by the vast selection of equipment sprawled throughout his workplace. After Anthony's assessment of my motorcycle he provided an estimate. The estimate Anthony handed me was in line with what I was willing to pay. Prior to arriving to Ruthless, I already knew Anthony was not the most economical based on other reviewers and word of mouth and I was ok with that going into it. In business, reputation is EVERYTHING. Great and honest work is HARD to find and so I made my decision to give Anthony the work. Anthony helped unload the bike from the bed of my truck and as we began to roll the bike into his garage he looked over at me and said "I feel like you can do this yourself and save your cash man". It should be noted, the estimated amount was in the 4 digits and something I had no confidence doing. Anthony had no problem explaining the process and he even told me which bolts to remove first etc... Long story short, Anthony helped push my bike back up in to the bed of my truck and off I went. WOW! What an interaction. I've never had a business owner walk away from money on the table except ANTHONY. If that's not enough to tell you about this man's character than I don't know what is. Check him out!!! read more

Honest guy black and white top of the line straight to the point definitely will be back for more motorcycle needs. read more

Ruthless Kustomz - Motorcycle Repair Near Me - Pomona, California

You can view Anthony's response and see how unprofessional and horrible he is. Business must be faltering seeing how Anthony was using all caps to reply to my review. Like Anthony said, he never worked on the motorcycle but he did inspect it. Upon inspection he said the motorcycle was safe to ride and only had cosmetic damage. The motorcycle was unsafe to ride and Anthony is trying to say a bunch of negative statements about the situation to create an illusion that I'm lying for some reason? This isn't the hood. This is business Anthony. I simply forgot to publish my old draft that I meant to publish. I, as an individual am allowed to post a review separate to my boyfriend about my personal experience with your painfully horrible service. read more

Ruthless Kustomz - Proof that he would only accept cash because he did not want evidence of his fake work. I still have no invoice or receipt to this day. - Motorcycle Repair Near Me - Pomona, California

I think the Yelp algorithm could use some work because 2/5 stars means "could use some work", but looks worse than what it means. I see everyone going back and forth on here, I went in with a 05' CBR1k, paid the $500 inspection fee (very steep), I get the whole "service isn't cheap, cheap service isn't good", but let's not over estimate our services either here. Got quoted over $4k I think it was for a $3k bike, at that point, you guys might as well buy another bike (which is what I did) as opposed to paying $7k, because after everything that went on with the photos and all that jazz that the shop inspects, it's pretty much just replacing any and all rings and anything that has ANY wear and tear inside your motorcycle so even if it's still got plenty of life, the shop will replace it, which is very costly for parts that are still is decent condition. All in all, expect to pay over $5k for anything you do with this shop, and if that's okay with you, go for it, if not, just let Anthony know you'd rather take your bike elsewhere and he'll piece it back together and you go your separate ways. Constructive criticism for the shop however; there are ebbs and flows to a business, after constant complaints about pricing, why not give the people what they want with decreasing prices (not cheap cheap) to capture more of the market resulting in more sales, new customers, and even loyalty customers. just a thought since I see a pattern in the review section that is some low hanging fruit that could help the business thrive. read more

My friend needed to get her Kawasaki z400 lowered so we tried to do it on our own, quickly realized that we needed help lol. We called other mechanics but they wern't willing to do it for us, but we called Anthony and he was willing to do it the same day. The next day he got the motorcycle to us and he took detailed videos, pictures and explained everything and told us everything he did to the bike. No BS, just facts. He was upfront about payment too, no hidden fees. Had experience with tricky mechanics before but he was honest about everything. His work was of good quality and VALUE. Highly reccomend him for your bikes! read more

Let me just start off by saying that this shop is hands down exactly where you should take your bike if you really care about it, don't even hesitate. Bought an older model Honda Elite that I had been hunting down for some time, via OfferUp. Long story short she cranked for a test and rode fine, but in transit refused to start back up after stopping for air. I knew off the bat I would not have the time, patience, energy, knowledge or experience to get this thing running how I wanted as soon as possible, and being as excited as I was having found one in such good condition to begin with I quickly searched Apple Maps to find a nearby shop with good reviews. As fate would have it Ruthless Kustomz stood out instantly, boasting a perfect 5 star rating, so I called to see what they could do for me. The owner, Anthony, answered on the first dial, heard me out, explained his rates to me, and reassured me that if I decided to move forward, I'd be back on the road in no time at all. Upon arriving to his shop I was blown away at how many bikes were actually being worked on and the range of the types of bikes in there, everything from my little 50cc to ATVs, dirt bikes, customs, and even a Ducati! Not that any particular bike stood out more than the other but it was clear to me that many people trust and value the workmanship of the guys at Ruthless Kustoms, and that made me feel really good about having chosen to take my little scooter there, because I knew she'd return to me in the best shape possible. Mario, who was there to receive me and my bike when I got there, was also the one who worked on it and then showed me start to finish on the shop tablet exactly what he did every step of the way. I have to go out of my way to really emphasize how well Mario explained the process, I really don't think I've had such an involved and articulate explanation of any kind of repairs or maintenance on any vehicle I've ever owned. I really felt like I gained a bit of knowledge and an overall better understanding of my bike from our conversation. Before and after pics show that basically many components were cleaned within the fuel system and carburetor with a couple of minor parts replaced. Also, I should add that all the photos that were taken were of the highest quality, and you could really see details that might even be hard to miss at first glance. *If my uploads are a little lower quality it can be from multiple transfers and zooming in. That about covers it, thanks for reading! read more

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Very satisfied with the work this guy knows his stuff u won't regret it he's shows u step by step of the work and gives u the videos to show u read more

I can provide evidence for everything i write. If you're seeking this service don't. You may contact me @gallegosf667@gmail.com if you would like to see how Anthony really treats a customer who paid 8+ grand at this shop. 8+grand and got left on the side of the road soon after i got my motorcycle back. His work is guaranteed, but why would I take it back so soon if I'm dealing with the same electric problems I had. Lie to me about the price, nor the quality. I paid $500 for a spray can paint job that he said was "done at his friend's paint booth". Play dumb and Anthony will steal your hard earned money. In addition I have major oil leaks, a tail light that only turns on when you step on the break, turns on without a key (so anyone can turn it on if the forks touch the frame) that's a problem I didn't have and we'll bad all around. read more

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This review is long overdue but I was reminded of Anthony's services after a recent conversation with him. I brought my Triumph Bonneville Bobber to him to install a handful of parts (e.g., an exhaust, engine cover, etc.) and he overdelivered. The bike was missing a few components (from a parking lot hit-and-run) and he took it upon himself to service those parts on his own dime. On top of that, he made sure that the bike's fluids were topped off before I picked it up. In the end, the bike was in pristine condition. His services cost $ and should be expected because he is one of the best - if not the best in the area. If you have a problem with your bike(s), Ruthless Kustomz is the place for the solution. This is a genuine review as I don't review much on Yelp. read more

I needa apologize to Anthony for this delayed review. I had my motorcycle oil changed about 60 days ago. Got an appointment with Anthony at night time around 8 o'clock. He recorded the oil change process and showed it to me after it's done. The whole time he was very transparent about the process and shared some very helpful tips on maintaining the motorcycle. He's definitely one of the most resourceful and genuine people I met. read more

Ruthless Kustomz - Motorcycle Repair Near Me - Pomona, California

Anthony is very thorough on his work , excellent workmanship and honest . Will be back for future services

I found out about Anthony from my brother he took his Honda aero shadow and he did an amazing job. So when I finally had time and money to bring my R6 I do not regret it Anthony is expensive but he is worth the money if you want your motorcycle to run and work better than the dealer, Tony kept me informed every step of the way was always on time with answering questions is very professional and very polite, he has such a vast knowledge of bikes he will be your only and last mechanic you will ever need to bring your bike to. I am proud and very happy to say that Anthony is my motorcycle mechanic and I live out of state but will continue to always use Anthony as my mechanic. My R6 sounds and looks very beautiful he did such an outstanding job I can not find the perfect words to describe his talents besides he is a master wizard on working on bikes. If you need anything definitely call ruthless kustomz read more

I just got back into riding and found Ruthless Kustomz close to my house and took my 2006 Triumph Bonneville to get it tuned up and really lucked out. Anthony is great to work with, you can tell that he loves what he does and it shows in his work. He is meticulous and won't stop until the bike is perfect. He took a ton of pictures to show me each step of the repair work which really made me confident that he did a thorough job. The bike runs and sounds better than ever! On top of the craftsmanship, what I also appreciated was Anthony's customer service. He is honest, stands by his work, and won't sell you BS. It's hard to find people these days who have this type of work ethic and pride in their work. I won't take my bikes anywhere else! read more

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I have a suzuki 650, that suddenly stopped shifting into gear. Having false neutrals through all my gears, not sure what it could be. I'm glad I called Ruthless Kustoms, after a customer quality conversation on the phone, I was confident that this was the shop I wanted to go with, Anthony was very informative, and just super friendly. The invoices were professional, the biks transportation to the shop was safe and impressive but that's crumbs on the cake. ITS THE WAY ANTHONY PUT QUALITY CRAFTSMANSHIP AND GENUINENESS INTO EVERY PHYSICAL THING HE TOUCHES ON YOUR MOTORCYCLE WHEN WORKING ON IT. ITS ONE THING TO HEAR ABOUT ITS ANOTHER THING TO SEEEE IT!!! CUSTOMER FOR LIFE! read more

Anthony is one of the most down to earth and legit techs I know. Ruthless Kustomz and their staff have been approachable, professional and most of all honest. Their prices are premium but their work is premium. I highly recommend them for anybody who wants quality work done on their motorcycle or atv. read more

Ruthless Kustomz is the best shop around hands down. I had the opportunity to see there work first hand. This shop is the go to shop if you are looking for AMAZING WORKMANSHIP!!!. They are VERY EXPENSIVE but in the end I clearly see why. I have been to other shops in the past but never again. Peace of mind and is worth every penny. Pay once cry once but I know with the pictures and video they provide I will be getting exactly what I pay for. They are very transparent and straight up honest no BS here thank you guys I HIGHLY RECOMMEND THEM TO YOU AND ANYONE LOOKING FOR HONEST TRANSPARENT GOOD SERVICE. read more