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    Balkcum Auto

    3.3 (14 reviews)
    Closed 8:30 am - 6:00 pm

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    2 years ago

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    4 years ago

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    5 years ago

    So helpful and friendly, worked with our budget and helped us get financing. Highly recommend!

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    3 years ago

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    6 years ago

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    6 years ago

    Purchased our used Camry Solara. Easy & honest. Best things you can say about a previously owned dealership

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    6 years ago

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    11 years ago

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    5 years ago

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    9 years ago

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    BlueWater MotorSports

    BlueWater MotorSports

    (37 reviews)

    Bought a Ford Thunderbird Yesterday.... As soon as we filled it with gas .. gas leaked all over the…read moregas pump area, and it has a horrible gas smell when driving. We wondered why they didn't fill the tank like most companies do at purchase. We did know there was no warranty, but they said they had a thorough safety ck done on the car. I would think gas tank/lines would be included in a safety report.

    Please save your time and money. My son and his wife purchased a 2018 Audi Q7 on 12/12 with a…read morewarranty, thinking this will be a reliable vehicle for a young family. On 12/17, the car blows a head gasket and is inoperable. They have it towed to a mechanic to determine exactly what's wrong and notified the warranty company. The warranty company informed him that the cost to repair will not be covered because it's determined that the condition existed prior to the sale of the car. Of course it was. He calls the dealership where the salesman, Chad Burgess puts him through to the alleged manager's voicemail a number of times. The manager has never called him back over the course of a month. Not one time have they taken the opportunity to make this right for them. Fast forward to 1/16 and they go to the dealership in person, he talks to another salesman who brings him to the back, gets the story yet again. God forbid other customers hear of their shady practices. Of course, the manager is not there. He's dismissed again and told to call back Monday. He calls back and is put through to the original salesman Chad Burgess told they're working on it... after a month??? Clearly, this dealership cares far more about money than the customer. Now they're out $17k with no car and a newborn. I looked to see if they're on the blacklist of forbidden businesses from Camp Lejeurne and MCAS and surprisingly they're not but it's only a matter of time.

    Seasell Auto

    Seasell Auto

    (56 reviews)

    Seasell has always been a great family to me and to all I've ever sent to them to them to do…read morebusiness... I recommend anyone who wants or need a vehicle to reach out to the guys/team to get great deals, customer assistance, and customer satisfaction!! not once turned down or turned around without any of them, pulling for "Us"... once again I'm a repeated customer cannot think them enough for the little things that I may ask before or after the purchase which and is character aMF thank yu guys we appreciate you...Blake/Grant and Austin are your go to Guys so dont miss out make sure you go see them!!!!!

    Updated: Since the owner now has left message on my review, I want everyone to understand how dumb…read morethat sounds if I would've taken a vehicle and not paid with it being "illegal", I would be in jail someone had to give me the keys to the car. I would also like to note that they haven't made contacted with me for my refund the dealership for the last months has ignored me about receiving a refund because they will not respond. I paid 1000$ dollars before even taking the car off the lot, which was the guarantee that I was bringing a paycheck to them for the rest of the loan. They took and they didn't respond nor are they willing to work with me to give my 1000 deposit back. I would have stopped contacting if they would have simply said it was non refundable. At this point the back and forth is time consuming shows a lot, I have my own small business and treat customers better. I just happened to have a family emergency it was only 1 day they would have had to wait. I stopped dealing with them because they continued to threaten me with police while I had a check written for them and showed proof of fund at the dealer which is why they let me take it off the lot with the keys. I left the car at my school for them to pick it up in case they had any more tricks to pull. I have so many message threads I could post but the last thing I have to say is be careful who you chose to make a big purchase especially if you are in a bad situation and trying to get real help from people who "care" :)

    Matthews Motors Wilmington

    Matthews Motors Wilmington

    (26 reviews)

    Matthews Motors did a great job on my truck. Everyone in the service department is extremely nice…read more Back in June I took my truck in Spark Plugs replacement, Fuel injector cleaning, Oil Change, State Inspection, Thermostat replacement and Oil sensor replacement. After picking the truck up the first time, I discovered the thermostat wasn't working as the coolant fan never turned off and the oil sensor notification was still dinging. I took it back and Matthews Motors offered me a loaner vehicle while they looked at and worked on the truck. When I picked the truck up the 2nd time the truck has been working great. Thermostat and oil sensor issues both resolved and they didn't try to stick me with any additional charges. Overall I'm pleased. I would definitely go back. I left a 4 star instead of 5 only because while I'm happy with the end result, I was surprised the truck was returned to me without being fully fixed; and also, they did have my truck for about 3.5 or 4 weeks in total. I think they may have been understaffed when I took my truck in. But stuff happens right? It's how a company reacts to hiccups like that that separate the good ones from the bad ones. Turns out Matthews Motors is one of the good ones. If you need to have your vehicle repaired, I think that Matthews Motors will do everything they can to make sure your vehicle is fixed up and that you're happy. Seems to be a good company with a friendly and capable staff.

    Matthews motors recently repaired my Subaru Forester with an in-house powertrain warranty issue. A…read more$1200.00 repair only cost me 100.00 deductible. They were quick despite having to order parts and Frank B. the service manager, was excellent to deal with. He kept me informed the whole way by text then surprised me much earlier than expected due to a part on backorder... with a phone call telling me my car was ready for pick up! Hands down the best car purchase ever for me and the best customer service standing behind their warranties. Thank you Matthews Motors and Frank B.

    CarMax

    CarMax

    (37 reviews)

    Excellent purchase experience…read more I have been looking for several months, on-line and at many other dealers for the next car. Finally stumbled on what I was looking for when I finally to check out the CarMax listings. The car was in SC, easy shipment to Wilmington for a first look and test drive. That first look and test drive was delayed for a week because CarMax found a problem with the car. CarMax immediately refunded the transport fee while still holding the car in reserve for my eventual test drive. I hadn't even asked about that, I was impressed. The week delay was not a problem for me, I'm happy they took it Bob King Mercedes for its diagnosis and easy fix. The team there (at CarMax), including many in the service department were transparent in communicating the cars status while I waited to test drive it. I don't recall all the names but do recall Josh and Martin. Overall, everybody we've met or talked to (even just walking through the office space), made greetings, were professional and courteous, great bunch of people. On test drive and purchase day, we were fortunate to have Katie Ricketts as our Customer Specialist to take us through the complete process. Katie is a leading example of the complete team at CarMax, professional, personable and courteous. Plus, she's very detail orientated when processing the paperwork, and efficient while doing it. Thank you Katie.

    I bought a car in early July from Carmax for nearly $19K, a 2017 Subaru. Two months later, I have…read moreto replace the transmission. Of course I didn't buy the extended warranty since it had a clean Carfax. No long trips or hard usage in two months of ownership. Definitely unhappy.

    Bruce Cavenaugh's Automart - Great , clean used cars ! They hand pick what they put out for sale ! ive them a try and you will always go back !!

    Bruce Cavenaugh's Automart

    (5 reviews)

    Bruce and Matt Cavenaugh are great people to buy from !! In 2000 to 2004 I ran Bruce's store where…read morethey are located now ! He is the great car dealer and even a better man !! He just bought a car from me and gave me all the money +++ !! I needed help and he came through !!! Give them a try before you buy anywhere else !! HERE IS A SOLID PIECE OF ADVISE FROM A MAN WHO RAN DEALERSHIPS FOR 30 YEARS : NEVER EVER BUY A NEW CAR !!! God bless !!

    We were on vacation from the salted north in the Wilmington area. While I was there I was hoping…read moreto find a rust-free replacement for my pile of rust chips. We spent a few evenings cruising car lots in the evening after they were closed. We wanted to avoid the flock of car salesmen vultures that tend to descend on you before you even get out of your car. We decided to bite the bullet and stop by Bruce Cavenaugh's Automart during the day to check out a van we liked. To our surprise there was no flock of vultures, not even a lone vulture. We were able to give the van we liked a thorough once over before we even talked to anyone. Right at the point when we could either drive a way or go find someone, Matt came out to meet us. Instead of the high pressure dodge-ball game I was used to, talking to Matt was like talking to an old friend. He asked about our goals and budget and then offered a test drive. After a drive we sat down and got right to the bottom line, no theatrics, no messing around. Matt got us down to our budget and even gave us more that I expected for our junk. The next morning the check engine light came on in the new van, it showed a fuel vent problem. I took it back and Matt sent me right to the shop. They knew I was leaving town and could have appeased me for the day but they went the extra mile and replaced $140 worth of parts to make sure it was fixed right. All this to say that I'm extremely impressed with everyone at Bruce Cavenaugh's Automart and Matt will be my first call next time I'm looking for a vehicle even though I live 700 miles away. Oh, and Matt even checked on us to make sure we made it home without any more problems from the new car.

    Balkcum Auto - usedcardealers - Updated September 2026

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