BUY YOUR NEXT VEHICLE FROM HERE!!!…read more This is a REAL review from a REAL buyer (July 2019). If you're like me, you've only purchased vehicles from big dealerships backed by a big brand name. At first, I was reluctant because this is a smaller family owned dealership. Not because of anything they did but because it was out of my norm. Well, let me tell you, I have had the best car buying experience here VS any other huge dealership that I've ever done business with. I am currently purchasing a used 2018 F-250 from Jay with Go Automotive that I found on CarGuru.com. Jay has been awesome to work with, answered every question I had promptly, and WAS NOT PUSHY. This was very important to me because I live an hour and a half away from the dealership. I had a number questions before I made the drive to Wilmington, NC. He even gave me his PERSONAL number on the first day we spoke. I didn't speak with 3 different people and have to go back and forth with each of them. Jay took care of all the leg work right away when I decided to move forward with the purchase. I feel as though he was straight up with me at all times and did not feed me a lot of false empty promises. Also, he got me a interest rate that was way better than I've ever had with a big named STEALERship. I will be back to purchase all of my company vehicles from Jay/ Go Automotive in the future. Thank you Jay! https://www.goautomotive.com/

My wife just bought a 2016 Lexus RX 350 from them and it was quite possibly the easiest vehicle…read moretransaction we have ever had. If you're in the Wilmington area I'd highly recommend buying a vehicle from them. They answered all of our questions and weren't pushy at all. Great family owned dealership!

I have had nothing but wonderful experience with this Mazda dealer. They have tended to my CX-5…read morefor the past 3 years. Just recently I was back in the dealership to possibly sell them my Mazda and I did drive the new version of the same car. I almost bought it and probably would have if the Mazda website had been clearer and I fully understood all the features and benefits that the newest cars had. At the point I stopped by, I had already had my heart set on an Audi. I do regret not buying the Mazda just a little bit but felt that it was time for a different car because if I had bought the CX-5 it would have been essentially the same car I had been driving for the past almost 10 years. An excellent car however and whomever does purchase my old car would be getting a great car and a great deal.

I am so sad to give this review. When I bought the car from Alex Lopez over a year ago he was…read morewonderful. It's only a few minutes away so I thought what luck! But as soon as the car had recalls they refused to do them, I tried three times addressing their concerns about my car each time. Theres literally nothing in it and I soon realized it wasn't me they were just giving excuses. And then they told me it was up to manager discretion to perform a recall?Say what? I deserve to have a functioning car like any other human and to treat me less than has been very painful and emotionally draining. The empathy was especially lacking from Kyle Peterson. I came to realize they probably didn't know how to fix it so they blamed the customer. I'm working with Mazda customer service and they have been much kinder and I'm hoping we can get this issue resolved.

Fantastic place to buy a car. I found out about this…read moreplace via CarGurus.com while searching for a good used car. I ran across a gem of a vehicle, that was well cared for, maintained, and with low miles. The salesperson, Chuck (I can't remember the last name), was great from the initial phone call. He was upfront, candid, kind, and very helpful from the beginning all the way through the end. And even beyond that as I was new to the area, and he continued to help me days beyond the sale of the car. I highly recommend this place of business. You will not regret it. This was easily one of the best car buying experiences that I've ever had.

As a military family it's always better when things are easy, not kidding best car buying…read moreexperience I have had in 20 years, great warranty, straight forward, every went the extra mile in the deal and bought us the best breaks you can buy, thanks Chuck! We love the SUV.

Super polite and much quicker than dealer in West Palm. They were thorough and took the time to…read moreexplain everything.

We came here today and bought my daughter a 2024 Mazda 3. From the start Paul was very professional…read moreand our sales gal Lauren was great too. Not pushy and even got the payment lower than expected. This is my daughters first car, and she is super happy. We looked at a used CX30 and was going to buy a Used Mazda 3 at another location. After seeing the one we got, she knew she made the right choice. This place was professional ftom start to finish. Paul even did a hand stand for us! lol. The showroom is nice, and they have a decent selection of cars. Thanks again guys!

If I could give Hendrick Toyota of Wilmington more than five stars, I absolutely would…read more My family and I were on vacation in Wilmington when my Toyota Highlander suddenly displayed an Engine Malfunction warning and check engine light just days before we were scheduled to drive home. As you can imagine, I was anxious and worried about being stranded hundreds of miles from home. I first called the dealership and learned they were booked for over a week. With no good options, I drove there anyway, hoping someone could help. That's when I met Miseal Ventura and Jimmy Rey. From the moment I arrived, they treated me like family. They listened to my concerns, understood the urgency of my situation, and immediately took action. They arranged for my vehicle to be inspected right away, set me up with a loaner vehicle so my family could continue enjoying our vacation, and kept me updated every step of the way. The diagnosis wasn't what I had hoped for--a rodent had chewed through a wire and a hose, and the repair wasn't covered under warranty. Even though the news was disappointing, the compassion, honesty, professionalism, and genuine care shown by Misael Ventura and Jimmy Rey turned a stressful situation into one that left me incredibly grateful. Exceptional customer service has become increasingly rare, but these two reminded me that it still exists. They didn't have to go above and beyond for someone who wasn't even from the area, but they did--and I'll never forget it. People are often quick to post complaints, but outstanding employees deserve to be recognized just as publicly. Misael Ventura and Jimmy Rey are tremendous assets to Hendrick Toyota. Their kindness, integrity, and dedication are exactly what customer service should look like. Thank you for taking such wonderful care of my family when we needed it most. Because of these two gentlemen, Hendrick Toyota of Wilmington has earned not only my highest recommendation but also a customer for life whenever I'm in the area. This is how customer service should be done. Bravo!

I coordinated a service and maintenance appointment for my sons vehicle. I made the appointment…read moreonline through the Toyota app. We arrived in the service bay at the time of our appointment and Austin checked us in. After a short conversation we left our vehicle and went to lunch. I received texts, emails, and a phone call about the inspection with recommendations on what should be done. Most of the items on the list actually needed servicing and maintenance. One thing that stood out was the tires. The set of tires on the vehicle are high mileage tires that are not near the rating. They kept texting and making sure I didn't want new tires. Other than the back and forth about tires, everything went well and the price range was right around what I expected. This is the dealership where we purchased the vehicle new in 2012. Between here and Jacksonville Toyota all the vehicle maintenance history can be retrieved if needed. I would recommend this dealership for vehicle maintenance and service.

Great experience! My husband and I just bought a used car from Billy and Michele at Coast Motors…read more They definitely know how to treat a customer and make the buying experience phenomenal. They did everything that they promised. We drove 3 hours to do business with them and it was certainly worth it. If you are in the market for a good used car you will be doing a disservice to yourself if you don't contact Coast Motors. They have redefined the used car buying experience and made it enjoyable!

Bruce and Matt Cavenaugh are great people to buy from !! In 2000 to 2004 I ran Bruce's store where…read morethey are located now ! He is the great car dealer and even a better man !! He just bought a car from me and gave me all the money +++ !! I needed help and he came through !!! Give them a try before you buy anywhere else !! HERE IS A SOLID PIECE OF ADVISE FROM A MAN WHO RAN DEALERSHIPS FOR 30 YEARS : NEVER EVER BUY A NEW CAR !!! God bless !!

We were on vacation from the salted north in the Wilmington area. While I was there I was hoping…read moreto find a rust-free replacement for my pile of rust chips. We spent a few evenings cruising car lots in the evening after they were closed. We wanted to avoid the flock of car salesmen vultures that tend to descend on you before you even get out of your car. We decided to bite the bullet and stop by Bruce Cavenaugh's Automart during the day to check out a van we liked. To our surprise there was no flock of vultures, not even a lone vulture. We were able to give the van we liked a thorough once over before we even talked to anyone. Right at the point when we could either drive a way or go find someone, Matt came out to meet us. Instead of the high pressure dodge-ball game I was used to, talking to Matt was like talking to an old friend. He asked about our goals and budget and then offered a test drive. After a drive we sat down and got right to the bottom line, no theatrics, no messing around. Matt got us down to our budget and even gave us more that I expected for our junk. The next morning the check engine light came on in the new van, it showed a fuel vent problem. I took it back and Matt sent me right to the shop. They knew I was leaving town and could have appeased me for the day but they went the extra mile and replaced $140 worth of parts to make sure it was fixed right. All this to say that I'm extremely impressed with everyone at Bruce Cavenaugh's Automart and Matt will be my first call next time I'm looking for a vehicle even though I live 700 miles away. Oh, and Matt even checked on us to make sure we made it home without any more problems from the new car.

Late model, low mileage, priced to move. Quick process. No pressure sales. Buffed my car like new…read morewhile we waited.

This place is amazing. I got the car of my dreams at a reasonable price. I highly recommend them!…read moreThe guys that work there are very nice and helpful. Don't expect to negotiate on the price. Their prices are awesome because that's as low as they can go. I also traded in my car it was seamless. They got me a great price for my jeep too. If you're looking for a high end car at a great price, go here!