We came here today and bought my daughter a 2024 Mazda 3. From the start Paul was very professional and our sales gal Lauren was great too. Not pushy and even got the payment lower than expected. This is my daughters first car, and she is super happy. We looked at a used CX30 and was going to buy a Used Mazda 3 at another location. After seeing the one we got, she knew she made the right choice. This place was professional ftom start to finish. Paul even did a hand stand for us! lol. The showroom is nice, and they have a decent selection of cars. Thanks again guys! read more

Stevenson Mazda Wilmington - Car Dealers Near Me - Wilmington, North Carolina

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Traded in a Porsche 911 GTS for an Audi Exclusive r8 v10 plus. Onyx and Logan could not have been more transparent about the condition of the car I was getting. They were also willing to make it work with values of cars on the trades to get me to a spot to proceed. There were zero concerns shipping the cars as they were very communicative. Great experience and would recommend buying from these guys! read more

I had to get the lug nut replaced on my wheel and Kyle was so nice. He didn't charge me at all for taking the time out of his day and everyone was super helpful and informative. I highly recommend and it was great customer service. read more

I flew down to NC to buy a car. I asked for everything that was wrong with the car and when I got there I found out it was a HEAVY smokers car. It had a myrid of problems including the headlights, backup sensors and turbo. The front vent is tie wrapped, someone cut out the center seat belt and the clip for the middle seat belt is gone. The cup holder is broken and the steering wheel has noise. There is something wrong with the AC (either the blend door or the AC needs to be recharged. There are numerous scratches and it appear someone put goo on the front left bumper. The inner wheel well on the front left tires has been worn down. (accident?). They don't even have the keys to the Thule bars and there is literally no documentation on this car. They don't even have the owners manual. Did I say that it is a HEAVY smokers car and that was NOT disclosed? I ended up having to get a one way rental car and drove home. I am out over $400 on this expedition. I am hoping that you never have the same experience as I do. And on top of it, they wouldn't take me to the airport which is 5 minutes away...I had to get an UBER. Ernest was great, but I can't say much about the rest of the staff. At least someone offered me a bottle of water. They did pick me up at the airport, so that was nice...but next time you need FULL DISCLOSURE. Stay away from their Ice Blue Saab wagon! Unless you smoke and can fix a myriad of problems. read more

The dealership contacted me and reimbursed me for the service. I really appreciate this gesture--thank you!!!

My review is two-part...I went there during the day to see what kind of vehicles they had while shopping for an SUV. I was just looking because I really didn't know what kind of car I wanted, just that I needed one bigger. The first salesman was nice at first, then because super pushy. He kept trying to get me to talk to his manager and I hadn't even decided on a car. Told him that we would come back after lunch (I was STARVING) and test drive one that seemed like it would fit my needs. He TOLD me to speak to his manager before going to lunch. Didn't ask. Told. That struck a nerve with me and I told my Dad that I was shopping with, that we would not be going back. I actually gave up on car shopping for a month because I didn't want to deal with another salesman. I month goes by and Dad said we should go at night so I could look without being pressured. We went after dinner and I got a chance to really look at the cars. A salesman was working late and he just casually asked while he was leaving if we had any questions. We did then. He was super nice and not pushy at all. Changed my whole opinion of the place. I didn't end up buying from them because by then I really had my heart set on something else, but if I had encountered the nice man I met at 9 pm the first day I may have. read more

SUPER !!! this is the best new car dealer ever. Thank you soooo much. Royce, Madison, Brian and Paul for all your help. Madison For taking the time to set up everything on my car, For taking the time to explain everything. I have NEVER, EVER had new car service like this. Looking forward to our car service to say hello. You are the BEST EVER !!!! If anyone needs a new car , go to this dealership , you won't be disappointed :) read more

Betty is a great sales rep. She followed up numerous time both before and after the sale. The price was fair and no hidden fees.

I would recommend Stevenson Mazda, specifically any store Pat Koballa oversees to any of my friends and family looking to purchase a new or used vehicle. The sales and management staff have always treated me with respect, transparency and kindness... Three attributes I hold in high regard when conducting business! What are you waiting for? Go buy your new or used car! read more

Stefan was wonderful! Super helpful, not pushy at all! A kind human being helping me find a car was much appreciated! On the financing end, Mary Esther worked her butt off to find a bank to finance the car, which is over 10 years old so was not an easy task! This was my first experience purchasing through a dealership and if ever a time arises that I need to make another purchase my very first stop will be Stefan at Stevenson Mazda! read more

I have bought many the auto, new and pre-owned, over my 73 years. I have dealt with many dealerships. I would like to single out Stevenson Madza, and Salesperson Jerry Daly, for providing singular undivided attention and courtesy. These people are top notch and go out of their way to satisfy you. When I again need to purchase a vehicle, you can bet it will be with Stevenson. John Mahoney Wilmington, NC read more

The Mazda service department here is phenomenal. Any phone call I've made or time I've taken my car in, has been met with the most welcoming people and the best customer service. I always leave smiling. Highly recommend! read more

Five stars for how very polite the sales person was. Zero stars for management not willing to workout the deal we wanted with a CX9. We ended up getting the exact deal at the New Bern Mazda dealership. It was well worth the ninety minute drive to save thousands, and I mean THOUSANDS! read more

My fiance and I were looking at the Mazda 3. Sean helped us. He was polite and knowledgeable about the car. After the test drive, we went inside to talk numbers. We got the numbers. Then we said this was the 1st car we had looked at and were not even close to making a decision. He continued to go talk to the manager and lower the price. He would say 'if I can get this down to (whatever price) can we get your business today? We repeatedly said no that we were not buying anything today. He brought the sales manager over and she said similar things. We felt a bit uncomfortable as they were being too pushy and politely told them so and they finally backed off. She even explained that they hadn't met their quota for the month and really needed to sell us a car. We chose a Toyota for the reliability but this dealer's customer service didn't help them. read more

I purchased my new vehicle here this past Saturday. Logan was an excellent sales person. I explained to him what I was looking for several weeks ago. He has spent the past several weeks sending me information on vehicles that he thought I would like. This past Saturday we found a winner! After purchasing the vehicle, I experienced a minor issue with it. The entire company bent over backwards to fix it and deliver it to me first thing Monday morning. I felt they all went above and beyond to show me that my business was important to them. I would highly recommend anyone looking for a vehicle to stop by and speak to Logan. You will not be disappointed! ~ Candy Jennings read more

I LOVE these guys!!! Buying a car does NOT need to be a nightmare. These guys treated us like family. No nonsense, no pressure. They spent all the time we needed, showed us every car we wanted to see and even drove me to a competing brands lot when I wanted to do a side by side comparison with another car! The price negotiations were swift and they gave us a great deal and great money on my trade in. Don't know that I'll ever buy another car from anybody else. Everyone was just great and our sales team of Garrett Lee and his Sales Manager Brittany were an absolute pleasure to deal with. Do not bother going anywhere else. Stop here first and drive out in a new car. We liked them so much we came back a week later and bought another car from them!!!!! read more

All the people and services at this dealership are the best I have found having lived in 5 States over several decades. Service Advisor Howard Ramsey has been my main contact and I can't say enough about him, he is helpful, attentive, precise and always makes sure to promptly take of whatever you need, with a smile to boot. Their prices are very fair, they don't try to sell you more than what you need and are there to take care of any problems. When you find a business like this, there is no need to look elsewhere. read more

We were in the market for a used small truck. Jerome and Matt showed us what they had on the lot. They also showed us what was at the other dealerships in the franchise that could be brought in. This was very helpful. We also enjoyed talking with them during the whole process. read more

Update: Kudos to the people at Stevenson Mazda for going out of their way to make this right. They went above and beyond to make sure this matter was resolved fairly. Obviously they take customer satisfaction very seriously. For this reason I have bumped up my rating. Thanks Stevenson Mazda! read more

Was told at another repair shop that I had two cracked CV boots and was leaking oil. Took my car to Stevenson Mazda for service and they found no cracks in my CV boots. No charge for their time. Honest and helpful. Won't take my car anywhere else from now on. read more

Excellent customer service start to finish! Russell was extremely helpful and very honest about what repairs / servicing I needed and when on my car to keep my car and I safe. I highly recommend mazda! read more

I wouldn't even give it a star if I didn't have to. John Lauer was very nice but the management was awful. Micheal the finical manager is a weasel. They wouldn't work with us when it came to actually getting the car. They gave us the run around and said that i would have to put more down then they mentioned initially the first day we were there 4 hours and didn't get anything accomplished. That place is a load of shit. I would never recommend anyone there read more

Bought 2 cars from there. Both times we dealt with Royce. Awesome guy and great cars.

I've been taking my Cx7 to be serviced at Stevenson Mazda for almost 4 years. The service is great - always able to get an appointment, with the work completed on time. I have never felt pressured into any additional repairs or unnecessary work - I truly trust the service team here at Stevenson. Howard is fantastic, and a pleasure to work with. I won't take my car anywhere else! read more

I went to Stevenson Mazda with the intentions on just looking around to see what they had to offer. Never have I experienced such genuine customer service and professionalism in car shopping. Stefan greeted me with a smile and answered every question I had!! He found the exact car that fit my every need!! I love my new 2016 CX-5!! Thank you to Rick, Nikki, Dustin, Stefan, and everyone else at Stevenson Mazda!!! read more

I just wanted to start off by saying never ever go to this dealership. I bought a car from them about about a year ago and just traded it in on a Toyota Camry. When i went to cancel all my warranty they gave me the run around and said that they need all this information that wasnt needed. I was put on the back burner and now it has been over a month and half since i received any response from them about my money that i was supposed to receive. I my mind and a lot of others this stealing and with holding money from people that need it and deserve it. I have a ton of friends in the Automotive industry and some of them are GM's at major dealerships and they tell me that this is not the norm and that i should go as far as calling mazda and filling a complaint. Stevenson Mazda is a bunch of crooks and keep money from people. I suggest that not one person ever go buy a car from those people. Johnny Stevenson should be ashmad of the way his dealerships do business. read more