Mike was a consummate professional. He helped me sell my Riviera 47 flybridge in a difficult…read moremarket. He provided thoughtful advice along the way, was skillful in dealing with potential buyers and managed some delays we encountered because of mechanical issues in a very effective way. I have bought and sold several boats over the years. Mike is the best broker I have worked with.

A little different review of Kusler Yachts... I found a…read moresportfishing boat listed by Kusler, and contacted them. As a long-distance buyer, I had to rely on their reputation for honesty and accuracy. Broker Tom Cardosa dealt with me in an outstanding mannedr. He answered all my questions, provided substantial documentation of the boat, and was just easy to work with. Unfortunately, on the survey, it was discovered that the engine had a bit of a problem. It was still under warranty, so Tom arranged to have the engine replaced. They took the boat to an authorized dealer for the engine, who had the boat for several months, with apparently no progress. I eventually decided to cancel the purchase. Tom had my substantial deposit returned immediately. So while I didn't get the boat, I did have a very good experience dealing with Tom & Kusler Yachts.

Called and scheduled a drop off before 4. Drove 2 hours to drop it off, arrived at 3:15 and the…read moregates were locked and no one was home. Called a dozen times, left messages and never heard back. If this is how he handles new customers, imagine what he does to existing ones. Do yourself a favor and skip the heartache - go somewhere legitimate.

I was in a boat having engine issues. Was trying to determine if our boat day was doomed or…read moresalvageable. JP Marine was the closest shop, and although we couldn't get in due to workload, was given some advice and even a second call was answered and a bit of help offered. Appreciated the help... although our day was boating day didn't happen.

I bought a new boat from M2O. Carter was my sales rep and he was awesome. Very knowledgeable and…read moreprofessional. He did not push hard like normal sales reps. Carter answered every single question I had in a timely manner. Extremely easy to communicate with him through my buying process. I highly recommend going to M2O if you are looking for a great deal and really nice people like Carter to help you out.

I met the owner, Ian, at the boat show and had a great conversation with him. He seemed…read moreknowledgeable and friendly. M20 Marine had an eFoil floor model on display, and I offered to buy it. Ian told me not to buy the floor model and instead come to the store for a brand-new one at the same price. I called him on Monday to make the purchase. He answered and said he couldn't talk but would call me back in a few minutes. He never did. After that, he didn't answer calls, respond to texts, or return messages. I even called the store and still received no callback. Very disappointing. I was a ready-to-buy customer, and a simple return call would have gone a long way.

About a year ago, we contracted Dockside Divers to care for our 480 Sedan Bridge. Our experience…read morehas been nothing short of excellent. Of course they take care of the hull cleaning, but they spend a good amount of time going over my running gear, zincs and associated hardware to ensure safe, proper operations. They keep a close eye out for anything that looks out of place. These people know boats and know when something does not look right. Should you need them for a special purpose, they are always there avaiolable to send a diver down to take care of an issue you may have. I have confidently referred Dockside Divers to some fellow boaters and encourage others to give them a chance to show their capabilities and quality of service to you. Vince Caruso - Palm Harbor, FL

You really have to trust your dive service. They clean the bottom of your boat and it is difficult…read moreto check since you don't see it unless you get in the water-which most don't do. The cleanliness of the bottom of a boat affects boat speed, fuel use and the life of your bottom paint-all which can be expensive. So, you want to pick a service carefully. Dockside Divers have been contracted on our boat since we brought it up from Mexico for approximately 9 months. They have been very professional and easy to work with we have talked to them on the phone and the divers in the dock. We have chatted when we were checking on the state of the zincs and if they had the exact one or if we wanted to use our own. I will be checking the bottom from the water when we go over to Mariner's Cove. I will update when I check on the cleanliness of the bottom.

Complete rip off…read more Double the online prices, and they even charged me shipping despite purchase done in store.

Very disappointed in my service…read more... Mechanic was nice and completed the requested service but if your customer gives you a cover, please use it. The boat was very dirty and was clearly left outside for multiple days/ weeks and has burnt in dirt and rust marks on the plastic, tubes and seats. Some people use their dinghy's as their main boat so please respect that. No communication on timeline during the process. I was only called once while the boat was there for 2 months. I had to check in constantly to see what was going on. Please improve.

Boat Repair is a challenge. As an owner, I want to spend the smallest and amount possible. But,…read morereality doesn't always match. We have brought our boat to affordable and Dennis many times over the years. Their impeccable service, communication and quality are rare in this industry. I would highly recommend affordable for anybody who's interested in great communication, fair prices, and high quality work.

Very rude and bad customer service. Dennis and laura have a stuck up " i don't care" attitude ,…read moresave your money and your self a headache and go somewhere else.

Doesn't answer the telephone or text messages. Does not call or text back. After a week of trying I…read morefinally got a rude answer. Imagine listing your boat with Bob and dealing with this? Imagine trying to buy a boat from Bob and dealing with this? Does not keep the company web page up to date. Does not keep the for sale listings on other websites up to date. Does not keep the company profile & listings on Facebook up to date. In terms of sales this is one of the worst companies I have dealt with when it comes to customer service and being rude. Bob Brokaw....if you don't like working with people....get out of sales.

This of course was downright *theft* Many years ago Brokaw…read moreSr? received a listing for a friends boat that I was previously caring for. The owner asked me maintain the boat and I can use it whenever I want. I had all of my personal gear on the boat and after about 5 months I dropped it off at Brokaw Yachts as instructed by the owner. I instructed Mr Brokaw that I would return to the boat to collect my things. After about 2 weeks I returned to the boat, went onboard to collect my things and found that the son? had removed my things and some of the owners things. He stored some in theeir office and others were taken to the son's or fathers home. I was told he would collect them and return them for me to pick up. When I asked what gave him the right to take anything off of the boat, he had no good answer for me. This of course was downright theft and I would not ever reccomend this Broker to anyone. I am sure this was not the first time they had done this and may be continuing to this day, but I don't know for sure. I'd say based on my experience, AVOID this business.

Just want to say thank you. Between drive thru boat drop…read morewhich was awesome and just great communication and great work to repair drive cable and drive box issue on Caravelle with Volvo Penta 5.0. I am not easily impressed with customer service these days as nobody seems to care. These guys know what they are doing and I can't say enough on what a positive experience this was. My first time to Sunset Marine and totally impressed. Thank you again.

We had such a great experience bringing our old Sea Ray ski boat into Sunset Marine! Sam is great!…read moreHe was patient and took the time to explain things to us and answer all our many questions. Finn was the one who ultimately worked on our boat and he was very nice over the phone, making sure I understood everything before proceeding with service. I highly recommend Sunset Marine.