Michelle is a gem! I took her my classic and chic minimalist wedding gown and she created and…read morebeaded bust, nothing short of fabulous! She recommended some great fabric stores and her meticulous attention to detail and alterations were perfect! My dress needed to be taken in just a couple inches and she made it fit like a glove. Her dressmaking and alteration skills are superb and I recommend her to all brides needing dress alterations. Will definitely keep her in mind for any future dress needs!! What to expect: Initial consultation with approx. timeline and price. Had to put down a 15% deposit. She takes cashapp. Approx. 3 fittings to discuss measurements, design and additional embellishments Great conversation and a very personable experience!

From the owner: MB Design Gallery Specializes in Custom Couture Fashion for Weddings, Pageants, Proms, and Special…read moreOccasions. We provide Wedding Gown Alterations along with Garment Restyling Services. We create unique Ready To Wear Outfits. We bring life to your fashion desire.

I visited a couple of other bridal shops before Betsy Robinson's, and none of them compared to the…read moreexperience I had here. From dress shopping all the way through alterations, Mallory and her team were incredibly kind, supportive, and welcoming throughout the entire process. I visited twice before ultimately choosing my dress, and I never once felt pressured into making a decision just so they could make a sale. I ended up calling in the next morning after my second visit to make my decision, and they sounded just as excited over the phone for me as they would had I made the decision in person. For my alteration appointments, I worked with Rachel, who was wonderful every step of the way. She was patient, helped voice any concerns I had to the seamstress, and made me feel comfortable throughout the process. My dress turned out perfect, and I could not have been happier with the final result!

I absolutely loved working with Betsy Robinson's to purchase and alter my wedding dress! I had…read moreexcellent experiences with all of the staff, but especially want to shout out Mallory who was my consultant when I purchased my dress, and Alexa and Rachel who helped me during my alterations appointments. The whole team is knowledgable, encouraging, accommodating, and friendly. Betsy Robinson's selection of dresses is also amazing and I was able to find my dream dress on my very first appointment. Their in-house alterations were convenient and affordable (I was quoted way less than I expected based on friends' experiences at other stores) and they were able to fix a small issue with a customization I had added to my dress making it completely unnoticeable on the day of. I truly had a 10/10 experience and would recommend Betsy Robinson's to everyone in the Baltimore/Washington area!

Thank you Seleh for doing such an incredible job altering my wedding dress! Seleh completed a…read morecomplicated alteration that involved removing mesh covering most of the top half of the dress. Before undertaking the work, Seleh ran through some of the considerations, including the fact that the mesh provided structural support that he would need to compensate for around the straps. He finished the dress on time and the removed mesh looked flawless. He completed a second round of alterations after my first fitting. Then, a week or two after I took the dress home (and nine days before my wedding), I panicked about the fit of the bodice and the straps and left a slightly frantic voicemail for Seleh. To his immense credit, he called me back in ten minutes to calmly and gently ask me what was wrong and how he could fix it. He didn't make me feel crazy or unreasonable and made a quick appointment for me a couple of days later. He turned around this last round of alterations in a couple days -- a complex addition of fabric under the dress straps to reduce itchiness and some alterations to the bodice -- and the dress was perfect after that. His work on the straps was particularly impressive because the added fabric was completely invisible despite the fact that the straps were irregularly shaped, ornate, and lace. All in all, Seleh gets top marks for skill, timeliness, and emotional sensitivity (all a must when altering wedding dresses). Thank you again, Seleh!

Seleh tailored my suit in 2022. The suit came out incredible and I was looking forward to getting…read moremy new suit tailored this year. Unfortunately, Seleh is currently battling cancer and is not a this shop.

I am saying this to protect other brides, do not come here if you value your dress or your vintage…read moredress! Susan is one of the most unprofessional and unkind people I have ever met, and I like previous reviewers try to support small businesses ( please see my other reviews.) Susan and her team managed to give my dress back to me with blood stains (yes blood, see photos) and dirt after claiming it would be sent to their professional cleaners. (A verbal contract in the state of Maryland is a legally binding contract as well as paper.) She also claimed quote "it is not unusual to get a blood stains" "they are easiest to remove" "we leave it on until the end" unquote. Would you want your dress left with blood stains and dirt and given back to you like that a month before your wedding? Also, as we all know blood stains are some of the hardest to remove especially from white and delicate fabrics even with good hydrogen peroxide. My dress was a sample dress and only came in with a few water stains, which of course I knew because the store I bought it from informed me and sent photos . She kept claiming it came like that when I have clear before photos that it did not, from myself and the bridal store. Her team also made my drop waist an empire waist, which is exactly what I said I wanted to avoid since I have a short torso. I only wanted to raise the waist a little bit. So, I asked them to lower the waist again. They did not. She claimed my dress was just sitting in the done pile. They did not even sew the buttons back on. I looked at this dress since 2021 and it was my dream dress, but I couldn't afford it retail and was so happy when I got it at a sample sale. My heart has been broken. All it needed was a slight clean for small water stains in the back, some hemming and letting out the waist a little bit. Instead they ruined my dress. When I brought it to my personal dry cleaners the same day as that last fitting it was so filthy they were shocked and thought I had already worn the dress on my wedding day. Between them and another alterations team they stated it would not be ready due to the extensive dirt and damage on time (my wedding was in a month at that point and is still being extensively dry cleaned.) It was not even in sellable condition. So I clearly asked for a refund, but it took so long I disputed the charge with the bank. The bank refunded me of course, but by then the refund finally came in. The bank fixed the double refund, however Susan repeatedly harassed me about it and didn't believe me even when I showed her my bank statements that the second refund was cancelled. She also claimed she just gave me the refund without me asking (I asked in an email) and claimed my dress came that way even though I have photo proof before I brought it to her and the first day there. She also claimed I was harassing and bullying her when she started the emails and wouldn't let it go that the second refund had been cancelled and denying that having blood on a dress in your workplace is an environmental hazard. I only asked her to pay $280 in addition to the refund for the cleaning fee since her staff dirtied it which seemed reasonable considering the circumstances but she decided to gaslight me and did not take accountability. I would not wish the pain I have felt the last few weeks before my wedding instead of happiness on anyone. Again, it is customer's choice, but I would not recommend coming here. And in case you think this is just a disgruntled customer's review, please review the photos and keep in mind I was very kind to Susan and her team up to this point and even gave them gifts. I nor any other bride deserve this treatment especially after kindness. She now owes me $1500+ $280 =$1780 ( the value of the dress and my cleaning fee.) She and her team have caused property damage, non rendering of services, emotional distress, harassment, and slander and she will not even take accountability or admit it even with the proof. I also found her to be demeaning and rude to her employees whenever they tried to say anything in front of customers and observed that she constantly orders them around at all my appointments. So, buyer beware.

I was going to wait to write this review until after my 9/21/24 wedding, but felt it was imperative…read morethat I post sooner rather than later for the benefit of other brides. I will add photos of my dresses (if Yelp allows me to edit) after our wedding. I deeply love and respect small business owners, and understand the weight reviews have, so it pains me to leave this. I brought my dress to Susan and her team at their Baltimore location in mid-July 2024. My dress needed to be hemmed, taken in at the bodice, and straps shortened. I was quoted ~$1400. While expensive, I believe in Susan's mission of paying her employees a living wage and believed that this price reflected the high quality of their alterations. I also brought Susan a gown to be shortened to tea length, let out, and sleeves removed for my rehearsal dinner. I was quoted ~$1000. I picked up my wedding gown on Saturday, 9/14 after the prior 3 fittings in which I was expressing concerns with extra fabric in the side bust. In previous fittings Susan and her team attempted to add a dart to correct this problem, which caused the bust line to come to a point. I am grateful for their work to then remove the dart and try another approach to correct the issue extra side bust fabric issue. When I picked up my wedding gown, the problem of the extra fabric at the side bust was not corrected. Furthermore the cups were added to the dress without appropriately stretching the fabric around the cup, causing a bunching effect of the fabric. I picked up my dress, having paid an extra $100 for an extra fitting (per Susan's contract), and promptly brought my dress to another seamstress who, luckily, was kind enough to fit me in for a rush appointment less than a week before my wedding day. The bodice fit was easily corrected by this seamstress in one fitting. My rehearsal dinner dress was provided to me for pickup with a lining layer left raw, which I will now finish at home on my own machine. The horse hair hem of my wedding dress is not snug to the bottom of my hem, as it originally was, and in some locations, the hem doesn't appear straight. In one of my last fittings, Susan pointed out that the straps of my dress started to turn grey, which she claimed was from handling the dress a lot through alterations. She said I could get the dress cleaned if I wanted, but I declined. I understand how this was possible, but it seems that some measures should be taken to avoid discoloring wedding dresses while working on them. Susan repeatedly commented on the difficulty of working with designer dresses, and misidentified my dress fabric as crepe (it is silk mikado). I found it troubling that someone with her level of experience made these comments. I believe Susan was well-intentioned in her efforts to ease my anxiety throughout the process, and truly do appreciate the intention. Multiple times, she insinuated that I was experiencing "bridal psychosis", meaning that I was picking apart my dress given the pressures of being a bride. I agree - being a bride is stressful, and can lead us to second-guess ourselves. However, this phrase is inappropriate and gaslighting. My dress had serious problems, which another seamstress agreed with and promptly acted on. Furthermore, making light of mental illness in this manner is insulting. This experience left me more stressed than I have ever been in my life. I hardly slept or ate these last few weeks because in the two weeks before my wedding, I wasn't sure if my dress could be saved. I had nearby bridal shops holding samples for me, as until finding a new seamstress, I thought I would have to buy a whole new dress again. Susan stated her mission was to "take the stress out of dressing for your wedding." This is an admirable goal, which unfortunately was far from met in my case. Multiple times through my months of working with Susan and her team, I was asked to write a review. I'm deeply sorry it has to be this one. I appreciate the opportunity to work with Susan, Joan, and Joy, and genuinely wish them well and success with future brides' dresses. Perhaps I was just unlucky.

Olga was great. She altered my garments perfectly and in the exact time she quoted. I will be…read moreusing her services again!

I needed quick turnaround for the suit I'm wearing to my daughter's wedding. Olga is friendly and…read moreher work is fantastic. So glad I was able to connect with her. She will be my (and my wife's) go to for alterations going forward. Highly recommend.

Great dress options, fantastic customer service. Busy busy…read morebusy!!! 1st visit here was 2 months ago. Mediocre rude staff, little to no help & long wait times. I took in consideration that it was prom season and therefore I didn't do a review at the time but nothing warrants bad/ rude customer service. I was looking for a specific dress for an out-of-town wedding and I was just pointed to a large section of the store to go fight through the dresses to find it. There was no one available to do size changes so I had to leave the dressing room several times half-dressed with men in the store to locate other sizes for try on. Despite my poor visit there due to the Yelp reviews I previously viewed I wasn't comfortable doing a bad review at the time and I'm glad I didn't. I received a very pleasant call few weeks later about my dress being in and then came into the store where everyone was very very very nice a tentative friendly and offered suggestions to enhance my event. My dress was ordered as promised, same day alterations offered (at a very high cost, but offered), and I was thanked for my business which was appreciated. Although this establishment and I were off to a slow start, I'd definitely revisit and order from here again just to ensure things are done correctly the 1st time. Pros - Store appearance - somewhat orderly, eye catching when you walk in, beautiful jewelry/ tiara/ shoe display, perfectly dressed mannequins, etc. There are lower priced racks closer to door in order by size. Parking - safe parking lot directly behind establishment w convienient side walk. Cons - Charges - You are charged for each and every thing (paid $25 delivery fee to the store... How else can I get the dress???), charged $50 for an alteration for same day that I paid $28 for a 1 day elsewhere. Pick up practices - $200 Dress rec'd wrinkled. Space - although the space is maximized, they need to expand to accommodate the business received.

I took my daughter to look at Prom Gowns for her JUNIOR Prom. We went in the back way. It felt…read morelike a hoarder's basement if you are claustrophobic don't even try. We went to the front of the store, where a man asked if he could help us. My daughter said what we were looking for. The man laughed. My daughter is 6' 2' a lot of little men laugh at her stature. A lady started looking in the book for the dress and found the dress my daughter wanted (a knock-off of the designer my daughter wanted). She advised us it would need to be ordered. We asked if my daughter could try on dresses, the man said "We don't have her size in store. She is so tall we would need to order them." I advised him that we have tried on dresses at other stores, she was fine with length. He said they did not have any size 18. I asked the women, she said they were "all mixed in." We attempted to look at the dresses, it was too overwhelming. A size 6 dress was next to a size 24 burlesque dancer dress. In a time when we are trying to lift up our teens, let them know size doesn't matter. They made what is supposed to be a fun shopping trip AWFUL.

Kris tailored several of my slacks to the precise measurements we discussed during the fitting. He…read morewas pleasant to work with and I plan to avail myself of his services again very soon.

I had the a few dresses hemmed for a better fit and the service was fast and of great quality…read more Would come back and would recommend!

Alena is a sewing angel! I was in a state of panic after picking up my bridesmaid dress from…read moreanother seamstress that had no interest in providing quality work and leaving me with dress that I couldn't comfortably wear for my sister's wedding. After calling numerous seamstresses that were not able to meet my short deadline, I was in panic. I received a call back from a number I just hung up on, as I was in no state to leave a message. She was sympathetic, helpful, and willing to see me almost immediately. She worked her magic and had my dress ready in time to be a part of this special day. I am beyond thankful to stumble across her number, not leave a message, and her still call me back. An angel with a sewing machine!

Alena did such an amazing job with my wedding dress and reception dress!! She was very timely and…read moreprofessional! 10/10 would recommend to anyone!! Thank you, Alena!

Quality alterations on complicated changes. I needed a neckline completely remade and the work was…read moretop notch. You get what you pay for and can trust the job will be done properly.

Just left for a fitting for my daughters prom dress. The ladies could not be nicer and really seem…read moreto care about my daughter's happiness. We haven't decided where to buy her dress yet but we will be back for any special occasion we may have.

Finding a truly skilled seamstress is becoming a lost art. There are plenty of people who offer…read morealterations, but not everyone has the talent, precision, and attention to detail that great tailoring requires. My dress was about three sizes too big, and they transformed it into something that fits like a glove. The craftsmanship is incredible, and the final result looks like it was made just for me. I'm beyond impressed and so grateful for their expertise.

Went to DaLinda's Alterations (specifically Luda) by recommendation from Mia at Garnish Boutique…read morefor fitting/alteration of my wedding dress in Spring 2024. Luda is friendly and warm, and the fitting experience itself was quite pleasant. However, left to leave a cautioning review based on final product and experience. At my final fitting (-1 month to wedding day) I expressed very clear concern about the fit of the bust area of my dress. I felt that the dress wasn't tight enough, and even standing in the fitting room I was having to pull it up again and again. Luda dismissed my concerns and said "nothing could be done". Low and behold, my dress was falling down SO much during my wedding day making the dress hugely uncomfortable and impractical (I kept stepping on the fabric because of the excess length. Additionally, Luda did my bustle and it did not last more than 30 minutes into the night. The bustle broke at 2 of the 3 hem/button points, and also pulled off 2 of my dress' buttons with it - making a much larger issue. The price was EXTREMELY high for the quality of work (or lack thereof). I was priced $1100 cash as a blanket cost (dress was satin material with no embellishment). Would suggest going elsewhere for better quality and better price.