The only reason I am giving them 2 stars is because the pickup was on time and seamless. After that…read moreit went down hill!! Too many ridiculous twists, turns, delays, and a HORRIBLE delivery experience to even re-hash. ***Save yourself the aggravation!!!

Beware of this company!! I reached out to them and canceled my pending order on Saturday and yet…read morethey went and picked up my vehicles without my permission on Wednesday! They have not responded to my request via email or phone. I spoke to Gabriel and also his manager, and they have not responded at all. They cannot be trusted.

William and his team were exceptional!!!! They went above, and waaaay beyond what was ever…read moreexpected. I was moving out of not just one house but TWO HOMES.... AND a storage unit. I needed to transfer all items from all three places to Georgia. Once William and his team started to realize that the items I wanted to keep no longer fit on one truck, he called the truck company right away and made sure to get another truck. He then had his guys pack up the second truck, and drive both trucks to Georgia from Maryland. For anyone that doesn't know this, it's a full day of driving. 9-10hrs or more if there's construction along the way. I was so grateful that William and his crew were so patient and extremely responsive to a variety of different situations we weren't planning on experiencing. Highly recommend these guys!!!!

This company is a fraud.... I found them through SHIPLY and while emailing back and forth they told…read moreme to contact them directly because they would give me a better price. I paid in front, big mistake, and they said they would pick up my motorcycle on Monday. The day of the transportation they never came to the appointment because their truck "had a problem". We arranged a second appointment and never came. I called them numerous times and left voicemails, no answer.... I had to dispute the transaction with my bank. Never use this company. It's a scam.

These people call my business everyday asking if I need their assistance. Everyday I tell them to…read morestop. After seeing their reviews I am not surprised they need to "cold call" for business.

If you have ever done business with this horrible company and gave them a credit card for a…read moredeposit, make sure you go over all of your statements as they have tried to slip another charge through on my account 4 months after the nightmare of a shipping experience. Once you sign the contract with them, good luck getting any communication back and the ones that you can get a hold of don't speak english. They use called ID and ignore your calls. I call from my phone and no answer, I call from another number and magic they pick up. We were promised a precise pick up time on the phone during booking and the driver was 2 days late for pick up. When we received our vehicles, we were promised a courtesy call when the driver was in the area. Nothing, no call just and angry lady on the phone yelling in broken English that the driver is waiting and when I showed up to collect my vehicles with the cashier checks for the full amount, the driver demanded an additional $50 cash to complete delivery. Illegal strong arm tactic but I both my vehicles that day so I begrudgingly paid the cash. This company is a sham get them to sign the contract and when you read the fine print, the wording on the contract is so vague that they basically get a 30 DAY WINDOW to pick up the car. So WTF is a person supposed to do if they are moving across country and were verbally contracted a precise pick up time. Make sure you record all phone calls if you deal with these grade A a-holes but make sure that you disclose that you are recording the calls so that you can use the evidence for your lawsuit against them. They need to be put out of business and have their auto broker license revoked.

I would be very hesitant to recommend this business to anyone…read more Nick, the person I worked with, is very kind but my issue is with how the whole system and process is done. I feel like he did everything he could have done but I was still left with a fairly stressful situation. I coordinated with USA Auto Transport in May to do a July pickup for my car to bring it from Virginia to Oregon. Price was fair (about $1800) and I was able to select a 3 day window for pick up. We decided on July 5th - July 7th. My plan was to fly out early July 8th or late July 7th depending on pickup time. On paper this was a perfect schedule. July 5th comes and I hadnt heard anything from the driver yet so I called USA Auto Transport and spoke with one of Nick's colleagues who let me know the driver would call me when theyre about an hour away. I thought that was perfect since it gave me time to still to errands while waiting for the driver. In the afternoon of July 6th while Im working with my household goods mover, Nick calls me and lets me know that theyre not able pick up my car anymore. I asked if it was a money issue or a time issue and he said hes unsure why. That's not really something you want to hear less than 48 hours before youre supposed to fly out across country. He tried working with their logistics teams and drivers to see what happened but we never got a clear answer. His initial advice to me was that he recommended I leave my car in Virginia with someone (not really an option since I dont have anyone Im close enough with to watch my car) or find a new company to ship. Again - with less than 48 hours before my cross county move I was told to find a new vendor. Let that sit with you. In fairness to Nick he did try to get me another date to ship my car but I would be long gone from Virginia by then. I ended up having to quickly call half a dozen businesses before they closed for the day to see if someone could ship my car. To say this was stressful is an understatement. In the end I have to pay almost double for another company to ship my car. Their employees are nice but please, save yourself the headache of a last minute cancellation.

So I had some bad experiences in the past with other shipping companies and decided to give these…read moreguys a try after speaking with their rep (Nick) and getting a very positive feeling in their answers. I was quoted a price and pickup / delivery for having my vehicle picked up in Phoenix, AZ and dropped off in Herndon, VA. I was called the day before the pickup by their office and told the driver would pickup the car in the morning and the driver would call me about an hour before to confirm. Call came in the morning and the driver showed up shortly after, inspected the vehicle, loaded it on the trailer and told me the date it would be in Virginia. I booked my flight and low and behold the driver called me on the morning of the promised delivery date to let me know he would be there in an hour. Vehicle dropped off and we both inspected it To make sure all was good (and also confirmed mileage so I could see it was not driven anywhere in between). I was going down to work for 6 months and shipping the vehicle would have been much cheaper then renting a vehicle or using Uber. Six months later I reached out to them and even though pricing had gone up do to driver shortages / rising gas prices and other factors they told me they would honour the old pricing. Reverse order of all above and my car was back safe and sound on the day promised. Such good communication both from Nick the rep and their office and also from the driver and all the stress was taken off my shoulders using them. Other companies will fool you by quoting lower and then charging you more after or the driver will simply not show up at all. Save yourself both heartache and headache and use these guys. I rarely leave reviews but the exemplary service I received prompted me to make sure I did!!