Had a bad experience with the blonde lady that I was told was the manager. I came in with my…read morebrother to return a suit jacket that had not been worn but the tag was cut off. We still had the tag and the original receipt. She refused the return stating she couldn't take it because the tag was removed? Ive returned multiple items with the tag removed at this location and others without a problem so I was confused as to why it was an issue now. All she had to say was "Nope, it's yours to keep". After looking at the return policy online again which states that returns are up to the individual store managers discretion I came back to speak with her again and ask why she would refuse a return now. She wasn't available, so I ended up talked to a gentleman who I've had good experiences with before. He just said that her word is final and he wishes he could help but he cant supersede her. I ended up driving 14 miles to the next closest mens warehouse where they did the return without question and didn't even mention the tag at all. Definitely wont ever be coming back to this place.

Writing on behalf of my fiancée, who purchased a suit and tailoring here. His first visit for…read moresizing and purchase were fine. They didn't have his size in the jacket he wanted so he needed to wait for a special order to the store. He picked it up a few weeks later and came back a second time for tailoring. He said he felt rushed, as the associates working complained about how busy they were, and hurried him through the process. This is his first suit, and he didn't understand how things should properly fit him. They didn't bother to help, just asking "does it fit?" and then moving on. His jacket didn't fit, actually, but he didn't know that, and they didn't look twice at him. He asked for the pants to be hemmed and the seat to be let out. Two weeks later, he picks up his suit. The pants rip immediately down the back, and it's apparent the jacket doesn't fit still. The pants weren't hemmed to the length he asked for either. Back we go to the store for him to explain. He turns over his jacket and pants after the tailor comes to look him and makes some recommendations. My fiancée is a bigger man, but was sold a slim fit suit. In asking to make the seat bigger, the tailor made a body shaming comment about his size and the cut of the suit. Today, we go to pick up the suit again. The jacket fits, but the pants have ripped again, and worse now, just from trying them on. We went back immediately but the tailor had finished early and left already. The associates said to come back in the morning and see if the tailor could squeeze us in. This is Thursday night, and we leave for our wedding Saturday morning. We're both disappointed in the poor treatment he received throughout the tailoring process, as well as the quality of the work done. If we can't get the pants fixed tomorrow he might be wearing an untailored pair off the rack. Hopefully this will be our last visit to the store this lifetime - will not ever be going back.

I got a super cute pair of dojo sevens but I am short! They were also a wide leg, but I used their…read morein house alterations and they were hemmed with a 2 week turn around time which was perfect and they came back great! I always forget you can get alterations!

I like this store! Score some fun finds sometimes! Cannot…read moregive 5 stars because parts of the store were a little bare and other parts a little messy. But the women's shoe selection was good!

No safety support for customers! An off duty manager was shopping at the store while off duty ran…read moreme with her cart in line while waiting for the cashiers and made a serious threat to me. Everything is on camera. I was pretty much the last customer at the store and she was right before me, right at closing time around 11:50 pm on December 27th. Manager on duty covered up for their manager/coworker and started speaking Spanish with her so I don't understand what they're saying, and employees and security acted like they didn't see anything, or they couldn't because they can't speak up against managers while I was seeking their help and no body cared for my safety!!! Everything is on camera clearly as there were at least 6 cameras near by the cashier near the line where I was standing, cameras should have all voice and picture. My blood pressure is still high-- it's not normal this is serous! Verbal threats and physically I was ran by this off duty Ross-Dress-for-Less manager/employee, who was wearing glasses, about 5'4 short heavy round build medium dark tan skin with a few freckles on face and about late 40-s to mid 50-s. I don't need to be killed or go through this just because I asked her if she wanted to check out before me. I asked her politely if she wanted to check out before me as I wasn't ready. She ran me over by her cart and used offensive and threatening language even started cussing me in Spanish. Physically right now I'm still shaking and my heart is palpating quickly still after 3 hours. Had I not say that I was going to call the police if she takes it further. This is not ok, this complaint needs to be raised to the legal department if I'm able to survive this night.

By far the worst Ross I've been to. Everything is scattered…read more There's a huge selection of sweaters in the "shorts" section. There's M shirts in the XL Tees sections.. like wtf is going on here? Does anybody give a f**k?

Variety of stores, nice place to wander around. My favourite Mud Bay is there - the staff is very…read morefriendly without faking it. Very knowledgeable staff. They helped my very skiddish rescue dog realize that not all people were going to hurt her.

Even though this is considered an outdoor mall, I am usually here to pop in just one store, like…read moreMacy's or H&M, and rarely walk around the "street" as I would at Bridgeport Village or other outdoor malls. Maybe it's the layout, which is one street in a half square shape. Or the fact that the stores are all so mainstream, nothing unique and interesting. Located on Cornell Road, I frequented more when I worked in Hillsboro but still make the occasional trip if I have other errands in that area. It's never my destination. Anchored on one end by a small but very clean and well organized Macy's, other stores include Gap and Baby Gap, Claire's, H&M, Lane Bryant, J. Jill, REI, Bath & Body Works, Victoria Secret, Banana Republic, American Outfitters, The Good Feet Store and even a Lens Crafters. Charming Charlie's, an inexpensive but incredibly well stocked accessories store featuring items in every color of the rainbow, was my primary destination but unfortunately they have closed down. For restaurants there is the ever popular P.F. Chang's if chain restaurants are your thing. Killer Burger opened up a location here and they definitely live up to their name! There are a variety of ethnic and American standards -Thirsty Lion Pub & Grill, Buffalo Wild Wings, Qdoba Mexican, Takumi sushi and Koi Fushion - so something for everyone. Parking is on the Main Street or in the parking garage next to Macy's and in the large outdoor lot behind the stores.

I haven't been in here before but have a pair of Danner Hiking boots I love and wanted another pair…read morefor more daily wearing! I found the perfect pair and on sale. Customer service was beyond great and friendly. I really enjoyed the people working there and the store had so many things I could have bought but luckily for my wallet just left with a pair of great boots!

Nathan and his team member went above and beyond to help my family out when they did not have too…read more We have been local Danner customers for 20 years and experienced a very unfortunate situation involving theft. They went out of their way to help us replace precious items. In a time where very few are looking out for others this meant the world to us and our family. We are so grateful for this amazing company, products and their thoughtful staff. Brittany

I had a very uncomfortable experience shopping with my children. It felt like every time we turned…read morearound, an employee was right behind us or listening in on our conversations. Although we politely declined assistance, we were still approached by every single employee in the store. This made it hard to enjoy what should have been a calm shopping experience. What really upset me was what happened while my 10-year-old daughter was in the dressing room. Despite only being in there for a few minutes, two different employees--one of them a male--knocked on the door asking if she needed help. This was completely inappropriate and made her feel very uncomfortable. She asked to leave as soon as she was finished, and I can't blame her. As a first-time customer, this experience was enough to ensure I won't be returning. I definitely think the staff needs to be retrained.

Old Navy is an American retail company selling clothing and accessories for the entire family. It…read morehas been in business for over 26 years and has over 1000 locations. The moment I entered the store, I was greeted by an employee stationed near the entrance to count customers. As we are currently dealing with a pandemic, most stores limit the number of customers who can be inside at one time. Being greeted when entering a store makes me feel that they are glad I'm there. I feel welcomed and appreciated. The store carries casual sportswear for women, men and kids at very reasonable prices. They also carry some accessories. One item that really caught my attention today was their selection of packaged non medical grade face masks. These come in a variety of prints and colors for adults and kids. They are sold in a package of 5 for 12.50 and come with adjustable straps. They are a real bargain for the quality and price! The store was very neat and clean. There is a lot of merchandise to choose from and it's nicely displayed. The atmosphere is very low key and comfortable. I encountered a few employees on the salesfloor who were busy with a project but they did not greet me. The cashier at check out was friendly and helpful. I enjoyed shopping at this Old Navy store and will return.

I don't know what it is about long lines due to one staff checking people out. Usually there's an…read moreaverage of 2-3 other members behind the desk casually dinking around with something else, folding clothing, etc. At that point I end up leaving, starting to think it's strategically intentional.