Quick response to our call with same day service to fix a refrigerator freezer door issue

We needed our freezer ice cube dispenser fixed. George came out and tried something that didn't work. He came again and fixed it at no charge. We had someone come out before George and he said it would cost over $1000 to fix. Plus he said we should just get another refrigerator. We are so happy we called Banceu's to look at our refrigerator and it's still working as it should! George and Banceu's gets a 10 plus from us! And their charge wasn't even close to $1000! read more

We scheduled for a refrigerator door repair. They arrived on time and fixed our issue. Our fridge is like new again. Thanks!

Excellent service and he was able fix my washing machine. Reliable company. He arrived within the appointment window.

My Whirlpool fridge's Evaporation motor went out and I called Banceu's based on Yelp. George called me back and said they were backed up for 1 week.... so here I am today he took 45 min to get it done $204 later fridge works again. Great service and on time. Great people! read more

Had George replace our ice maker about a little over a month ago....I called because our not ... had to wait a couple of weeks...that was ok....... , I feel it is worth any wait time, to have a appliance repairman that you can trust and feel confident they know what they are doing.....George is that person...I so appreciate this service. read more

Used them three times now (oven, washer, dryer) and every time, they've known exactly how to fix the problem (or in the washer's case, that it was unfixable), charged reasonable rates and were able to offer knowledgeable advice on preventing future problems. They also arrive on time & work efficiently. read more

Called around to a number of appliance repair companies desperately needing someone to come fix my washing machine which hadn't been draining for a few days. George called me back right away, gave me an estimate over the phone, and was able to come to the house a couple of hours later. Turns out the pump was clogged and didn't need to be replaced. He fixed the clog and was in and out in about 15 minutes. Such a relief, and he was such a nice person and very professional to deal with. Will definitely use again the future and would recommend him. read more

I have used them for all of my major appliance issues since we bought our house in 2012 and George has always been very honest, reasonable, and timely in his repairs. He has even told us when it would be cheaper for us to just buy a new appliance and at another time walked us through how to fix a little issue with our ice maker rather than charging us for him to repair it. I can't even count how many people my husband and I have referred to them (coworkers, friends, family) and all have reported back to us that they were incredibly happy and satisfied with the work and service that they received from Banceu's Appliance. read more

Great service. Had our icemaker on Whirlpool quit. Repair was done timely and arrived when he said. Price was affordable and fair. He knew the problem as soon as he saw it and quickly fixed it. We have ice again!! I won't use anyone else for appliance repair. read more

Called George for service on our washing machine which was not drying the cloth no matter it was spinning normally. Cloths were coming out totally damped. Came on time. Knowledgeable of appliance which make the fix faster. Price comparative & reasonable. Do have a full schedule- had to wait a week for my appointment. will call him again. read more

Great service for my recent dishwasher repair! The technician showed up on time, walked me through the repairs he planned to make, and charged the flat rate listed on the website. read more

Very impressed with George Banceu's work. Very reasonably priced, friendly, good sense of humor, answered all my wife's questions and finished in a timely manner. We will use them again if any of our appliances need repair. read more

Super professional and friendly service. George came out exactly when he said he would, did what he said he would do and he stands behind his work. Will call him again if there is a need in the future! read more

George is honest and fair. He has helped us with a number of repairs and has alway done a fine job.

I've hired Banceu's Appliance a couple of times in recent years and both times we've had great service, from friendly George. In our recent service, there was a minor issue that required George to come back again. He returned the very next day ASAP, fixed the minor issue and definitely made things right by me. Due to excellent customer service, I will continue to use stick with Banceu's as long as they're available. read more

We were very pleased with Banceu's Appliance. George serviced our Kitchenaid refrigerator last month. He diagnosed the problem and quickly fixed it. He was professional, knowledgeable, and efficient. The price was very fair, and it was the least stressful repair we ever had. We would definitely recommend him. read more

Very disappointed. Was having problems with washer dancing across the floor when spinning. We are now on a fixed income, in past years when we had a problem we would just replace the appliance. Trying to be frugal, I noticed my neighbor had an appliance repairman come to help with one of her appliances. I asked who she had and she told me Banceu. when I asked her if she was satisfied, she told me he was a nice guy but he had charged her $100 to empty a tray under her fridge. Since there aren't a whole lot of choices for repairmen and the reviews I read seemed to be pretty good I decided to give him the benefit of the doubt. We had to wait two weeks for him to come out. I had given him the model number so he brought parts with him, assuming that was what it needed. He didn't actually check to see what was going on just busied himself putting on the new parts. he ran water, with no clothes, in the washer, spun it out and said it was fixed. He charged us $250 and left. I, of course, right away did laundry. Guess what? The washer danced across the floor like it had been doing, The washer was not fixed, in fact it was the same. My husband called right away, leaving a message to contact him. Later in the afternoon he called , my husband told him the machine was no better. He set an appointment to come in a couple days to look at it. This time we did put clothes (towels) in it and it danced across the room. He looked at it and basically said it shouldn't be doing that. So he said the drain pipe wasn't getting enough air, so we loosened that up. Continued running the washer, dancing and all. He stopped it an rearranged the towels and spun it out. Same thing I had been doing before he came. He than proceeded to tell us nothing was wrong with the machine, just to run bigger but not heavier loads and to rearrange the clothes if it didn't spin right. Same thing I had been doing before he came. So now we are $250 poorer, with a washer that doesn't work. Going to go shopping for a new washer which is what we should have done to begin with. I definitely would not recommend this company. The guy IS nice but nice don't get it. read more

What an outstanding experience having them handle a dryer element replacement not only did they diagnose the problem within minutes they also had a replacement element on hand and I'm back in the laundry operation in less than an hour I highly recommend this company for anything appliance repair. read more

George was quick to respond to my weekend email. He was able to come and check out my dryer rather quickly. His service charge was reasonable in comparison to others. He was able to fix my dryer and I am very grateful. He was professional and very friendly. Thank you!! read more

What a pleasant surprise! I called them with a problem on my Dryer last week. I was able to schedule an appoint in just a few days. He was able to fix my dryer and check out my washer at the same time. The work was very professional and the service charge was quite reasonable. I can't wait to tell my friends about them! read more

Professional, polite, on-time, and under estimate on my dryer repair! He also referred me to Kyle at Dominion Vent Cleaning, on my request, who did an excellent job! I will call both again when needed. PS Everybody, get your dryer duct cleaned!!! read more

We have a stackable washer/dryer that was making an awful screeching sound when drying. I was able to schedule an appointment for the day after I called. George was on time and quickly repaired the dryer in 30 minutes. The price was very reasonable and the dryer has been working great ever since. read more

George came when he said he would. My fridge wasn't cooling but the freezer was fine. Checked utube and figured it was the evaporator fan. I wasn't gunna fix that. When George came out he found the problem was a bad connection. Bam! Problem solved without a big part replacement charge which he easily could have done. Honesty! I like that and will definitely call him again if I need a repair. read more

I had been given a washer and dryer when I moved into my new house. The washer leaked and I had been told the dryer needed work but I didn't have the parts to connect it to electric. George came right on schedule and had both the leak fixed and the dryer connected, troubleshot, and fixed within 45 minutes. Above and beyond, thanks George, I'll recommend you. read more

George has come out 3 times to my home and dealt with 3 different appliances. I wholeheartedly recommend him. I feel he is honest and fair. He gave me options so I could make the most cost effective decisions. He is not intimidated by questions and freely explains his thought process when troubleshooting issues. He will not hesitate to let you know when a repair will not be cost effective. He appears to be a genuinely nice guy who knows his field of appliance repair. read more

Mr. Banceu has come to repair our dryer and the service was great, quick, and done in a professional manner. This is our second time using this company in the last two months. Last time it was our microwave and we are so pleased. read more

I HIGHLY recommend Banceu's Appliance! Their prices are extremely low for excellent service! We thought we were going to have to replace our dishwasher because the cost to repair our large appliances, in the past, have been at or above the replacement cost. The work we received was excellent and we were only charged $91 to find and remove a clog in the line that kept our dishwasher from draining. I am so thankful Banceu's Appliance saved us!! I could tell that they are in the business to do good work and that they take pride in what they do. read more

I have a disappointing dishwasher (Kenmore is not what it used to be). I called Banceu's Appliance because he came highly recommended on nextdoor.com, by my local neighbors. He found the source of one leak, we didn't even know about, the first visit. Some clamp, on the incoming hose, was busted and leaking all over the floor, behind the kick panel. I had no idea. It could have been very bad, had I not noticed another, dripping leak, coming from the left side of the front door panel. He charged me for the first visit, and came back out within a day when I called again, to say it was still dripping. He recommended I replace the gasket inside the door. He said I could do it myself for less than what he would have to charge...nice to see that kind of honesty. So I did, and I went and put the dang thing in backwards, so called him again. He came out and flipped it around...no charge. Within half an hour, I was calling again, as the door was still leaking. He came out again, and after spending some time looking inside the door, watching it run, etc., figured out the door or tub is just a tad warped, so it's not sealing like it should. He could have charged me multiple service fees, but as the issue was still a leak, and he's a nice guy, he did not. He has been patient and honest and been a good listener, while helping me figure out what the heck is going on. I would definitely recommend him for any appliance repair. His magnet is on my fridge to stay. read more

I've been a customer of Banceu's Appliance for about twenty years now and each time has always been such a pleasant and great experience. George is punctual, polite, and honest. The prices are the best in town and their services have never failed. Would HIGHLY reccommend. read more

Called and said he could come earlier. Worked quickly and the price was reasonable. Checked vent to see if it contributed to heating element deterioration. Very professional. read more

Showed up on time, diagnosed problem quickly and fixed it at a very reasonable rate. I will definitely call them again for appliance repairs, and would recommend them. read more

My 6-year-old GE side-by-side fridge had been acting up for several years. Ice would build up at the bottom of the freezer, causing water to leak onto the floor. Had to keep a towel on the floor in front of the freezer to soak up the water. Besides that, the ice maker wouldn't stop making ice when the bin was full and it wouldn't dispense cubes - just crushed ice. We kept it turned off most of the time until iced tea season arrived. I knew 6 years was iffy as far as whether to repair it or buy a new one, so I decided to have a refrigerator repair tech take a look to see if the unit was worth fixing. I found Banceu's Appliance reviews on Yelp and decided to make an appointment. George arrived at exactly the appointed time and spent a little over 30 minutes on my fridge. He ensured that the drain line that was causing ice build-up and water leakage was clear. He also found a malfunction in the ice maker that could only be fixed by installing a new unit. He estimated the total repair cost would be over $300. I decided to continue using the fridge without replacing the ice maker now that the ice/water leak is fixed. I can deal well enough with the ice maker even though it can't be left to run automatically. Meanwhile, I will be on the lookout for a good buy on a fridge that is NOT a GE. At my request, George also gave some suggestions about brands that seem to hold up better. If you'd like to know what brands he mentioned, it feels more appropriate for me to let him be the one to have that discussion with you. I am very happy with the result of the service from Banceu's. For the cost of the service call ($59), my water leak was cleared and I know I'll need to replace this fridge sooner rather than later. I would strongly recommend using Banceu's Appliance. read more