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    Banister CDJR Hampton

    2.1 (49 reviews)
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    Commercial truck dealers

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    5 years ago

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    6 years ago

    I was taken care of by Sabir Cartledge. And the personal touch stands out compared to other dealerships.

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    Ask the Community - Banister CDJR Hampton

    Review Highlights - Banister CDJR Hampton

    Big thanks to James and Gerry for doing their magic to get me the deal.

    Mentioned in 3 reviews

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    CarMax

    3.0
    (67 reviews)

    I had a vehicle that I was barely driving. Roughly 3,000 miles a year on it while paying $500 a…read moremonth plus insurance. Clearly, I didn't need a car and it didn't make sense to keep paying for something that just sits in the driveway. We decided to sell it. I had read some reviews online that made me nervous. However, I didn't want to deal with selling it ourselves. I also didn't want to trade it in since I don't need a car. The process was easy. We made more than 10k over the pay off amount. They handled all the paperwork and it was mostly stress free. I would have given this a 5-star rating but the waiting around was ridiculous. I don't understand why it took nearly 3 hours to sell a car. It took them 30 minutes just to get the final paperwork together. The employees were friendly and polite. They seemed to really enjoy working together. I'm not sure if I'd ever buy a car from them but if you are in the market for a car or to sell one? Check them out.

    I purchased a vehicle through CarMax and used one of their partnered finance companies…read more Unfortunately, my vehicle was later involved in a not-at-fault accident and was declared a total loss. While insurance paid the lender, the remaining balance was not fully covered by GAP, and interest has continued to accrue. I am also incurring out-of-pocket rental expenses while this situation remains unresolved. I've found the process between CarMax, the finance company, and GAP to be extremely frustrating, with little guidance or assistance during a financially stressful time. As a customer, I expected better coordination and support given that these partners work together. I'm sharing this to encourage improved communication and accountability for customers who experience a total loss through no fault of their own.

    Lynnhaven Motor Company

    Lynnhaven Motor Company

    4.6
    (33 reviews)

    I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

    Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

    A-Z Auto Sales

    A-Z Auto Sales

    4.2
    (5 reviews)

    Shaq, Brandi and OG were great! Got my dream car and it went so smooth. I bought it from out of…read morestate (Chicago,IL). I flew down and Shaq had me picked up from the airport. I honestly felt like VIP. Car was as described and was presented well. I will definitely buy another car from here if the opportunity arises. Thanks again Shaq and team

    Based on the good reviews I trusted them with a deposit over the phone. I live 6 hours away. I…read morepaid a local mechanic to look at the car. Guaranteed Auto Service determined it was unsafe and in need of a number of repairs including a very expensive air suspension repair. It was freshly "inspected" but was not safe according to the repair shop. One of the tires was driven flat making it unsafe. Additionally one of the tail lights has a crack in it where water entered and fogged it out. So it was not visible. For a myriad of reasons the car was not safe and could not pass a properly performed inspection because it was not safe. When I spoke to them over the phone to give a good faith deposit it was refundable. Once there was an issue he said "I have a sign right here in my shop that say deposits are not refundable." Well I could not see a sign over the phone from NYC and its contrary to what you said before. Just think about what type of shop and what type of person would behave this way. If you honestly had a good car why wouldn't you just sell it to someone else and give me back my money? Be careful here. The moment there is a dispute they turn. The car was discounted before I saw it because they couldn't move it. Suddenly there are 6 people they turned down because I had a deposit on it for a few days. This has been my experience. Be careful they don't put you or your loved ones in an unsafe vehicle that shouldn't be on the road. They tried to do it to me. Stay safe!!

    Banister CDJR Hampton - car_dealers - Updated June 2026

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