They are the cheapest tire shop in Newport News with great service. Staff is friendly, fast, and…read morevery helpful. I highly recommend them for tires and auto repair.

Elian and the rest of the crew were SO helpful, friendly and lovely! Best service and best smiles…read more They helped us fix a flat tire on our friends birthday and get back on the road and back to celebrating asap. We couldn't be more grateful and satisfied. I'd highly recommend this place for any of your tire needs. Thank you!!!

Got a message on my dash that my engine oil was low. I checked it, and it was indeed low. I was…read morenot sure if this was indicative of a larger issue, like a leak. They checked it as soon as I came in, verified that there was no leak, topped me off, and I was in my way in fifteen minutes. They even recommended a good place to get a fish sandwich in the area.

My 2014 Mercedes CLA250 was having problems with going into neutral when I stopped at a light. I…read moredidn't have an appointment but left the car at night. They diagnosed my problem and fixed my car in a day! I will definitely bring my car here from now on!

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

I had a vehicle that I was barely driving. Roughly 3,000 miles a year on it while paying $500 a…read moremonth plus insurance. Clearly, I didn't need a car and it didn't make sense to keep paying for something that just sits in the driveway. We decided to sell it. I had read some reviews online that made me nervous. However, I didn't want to deal with selling it ourselves. I also didn't want to trade it in since I don't need a car. The process was easy. We made more than 10k over the pay off amount. They handled all the paperwork and it was mostly stress free. I would have given this a 5-star rating but the waiting around was ridiculous. I don't understand why it took nearly 3 hours to sell a car. It took them 30 minutes just to get the final paperwork together. The employees were friendly and polite. They seemed to really enjoy working together. I'm not sure if I'd ever buy a car from them but if you are in the market for a car or to sell one? Check them out.

I purchased a vehicle through CarMax and used one of their partnered finance companies…read more Unfortunately, my vehicle was later involved in a not-at-fault accident and was declared a total loss. While insurance paid the lender, the remaining balance was not fully covered by GAP, and interest has continued to accrue. I am also incurring out-of-pocket rental expenses while this situation remains unresolved. I've found the process between CarMax, the finance company, and GAP to be extremely frustrating, with little guidance or assistance during a financially stressful time. As a customer, I expected better coordination and support given that these partners work together. I'm sharing this to encourage improved communication and accountability for customers who experience a total loss through no fault of their own.

Marvin is one of the good guys. Honest, fair, good cars at good prices. Next time I'm starting…read morehere and saving myself a ton of time.

This is a recetly opened used car dealership. I would actually recommend to anyone. I was able to…read morelook at the car listed and test drive it without issue. Ray and Marvin have been very respectful and polite. Buying a car from them restored my faith that people are doing the right thing. Especially with used car sales. These guys are honest and want to build a reputation of realibility.

Straight up ass holes they lied about a 2 year warranty and would not cover anything they said…read morethey would

The vehicle that I'm buying from them is crappy! I've asked them several times to swap me into…read moresomething else. First 6 months engine went out. They constantly keep fixing the same parts over but not fixing the problem! And the financial company Micheal Wayne, they are loan sharks. They don't care about what type of vehicles Auto Connection put you in! All they care about is that you started it drove away and they got your money! Both company are a disappointment!

This is a fake terrible dealership and id bet $1,000 that almost all or at least most of these…read morereviews are fake, cuz me and my husband purchased a 2017 Hyundai elantra 6 months ago and they said they would send our hard front anx rear plates in the mail and the sticker shortly after we left them, we'll now 6 months later..and they no longer answer our calls or texts, and I just googled them and it said they are permanently closed, its a scam auto shop, and onto of it all..the car has nonstop steadily falling apart Lil by little one problem after another, its ridiculous, we're gonna find yall..and we WILL be sueing .

This is our third vehicle we purchased from Orange Auto. The sales folks are very low-pressure,…read morepersonable and helpful. Every vehicle we have purchased has been very reliable. One had an mechanical issue, but the extended warranty that Orange Auto provided for free covered the issue with no problems. On top of that, the prices are great! Highly recommend!

I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.