Super fast with check in process and getting scans done. The hospital is impeccably clean and the…read morestaff are SO nice. I was really scared at first because of the reviews but had a totally opposite experience. Nurses came by with two heated blankets. The ultrasound tech was incredibly friendly and gentle scanning over my blood clot in my leg. It was honestly one of the best hospital experiences Ive ever had. The results took a little long from radiology but otherwise everything was really smooth. Highly recommend coming here if youre not feeling well or need something to get checked!

Amazing and friendly staff, spotless facility and qualified health care providers. The staff…read moreimmediately made me feel welcome, cared for and comfortable as they assessed my medical needs and helped me figure out what was going on. Highly recommend utilizing this facility.

We scheduled an appointment through the website. That was easy and efficient. When we arrived, we…read morewere greeted promptly and checked in. Within less than 5 minutes, we were back in a room with vitals being checked. Quite soon after that, before I could look at a brochure, the PA came in to assess the problem. We got a referral for SimonMed imaging, then we were out in less than 30 minutes. Even though we did not have to spend lengthy time in the check-in area, it was bright and clean, kind of like a medspa setting. The staff was super nice all the way from check-in, to check-out.

The Nordstrom of urgent care. They take appointments, sees you within 15 minutes upon arrival and…read morethe place is clean organized and never crowded. The Doctor was Dylan Adams. He was great. He was patient with me explained the X-ray which turned out not be a buckle fracture. He confirmed it before I left the office with radiologist. Nurse Sienna was friendly and helpful as was front office Katy with easy fast check-in.

I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

I have been a patient for many years. I'd say 10+ years. I was originally a patient of Dr…read moreLieberman/Rowen (PA). Both had/have been amazing. Now I am strictly Rebeca Rowen's patient and LOVE HER!!!! One visit I got a random person and instead of him reviewing my chart he decided a lecture was far better. I walked out in tears. What finally caused me to write this review unfortunately has nothing to do with the provider herself, it's the company's process. Today's call to make an appointment ended with asking for my insurance information and reminding me (first time I've heard this) that they do NOT verify insurance, it is my job to do so. WHAT?! Since when did this became their policy? So if you don't fully understand what the comment means, IF YOUR INSURANCE IS OUT OF NETWORK AND YOU DIDNT CAL YOUR INSURANCE TO CHECK YOU WILL BE RECEIVING A BILL that would most likely have been covered or had a higher coverage rate had you gone to an in network Dr. So if this isn't a problem for you make sure you always verify with your insurance because they can be in network for one visit but for a future appointment no longer be in network.

Dr. Le and Dr. Som have been truly outstanding providers for both me and my family. From the very…read morefirst visit, it was clear we were in exceptional hands. Dr. Le, in particular, is the epitome of what every patient hopes to find in a primary care physician. He is genuinely caring and deeply understanding. He never rushes through an appointment. Instead, he takes the time to truly listen to whatever concerns I bring. Then he takes just as much care explaining everything in a way that makes sense, so I leave feeling informed and reassured rather than confused or dismissed. That rare combination of patience, attentiveness, and clear communication has made every visit feel unhurried and personal. I was so impressed to finally have the kind of physician relationship I had been looking for that I immediately began recommending him to my family and friends. It's not often you find a doctor who makes you feel that genuinely cared for, and I'm grateful we found him.

Staff was extremely unprofessional and dr lee was ignorant to my condition and offensive in his…read moreline of questioning. However, he takes time to listen and wants to help. The office is a mess, moved from room to room, inappropriate conversations and comments were made to me as a patient. They dont follow through with requests in a timely manner because its so disorganized

Since the "old" doctors left, this office is going down the toilet. It used to be a descent office,…read morewelcoming and effective. Since my former dr left (Dr Jennifer Smith) I wasn't able to see one of this new dr. I have been given 3 different ones in 5 months but could not see any. Not even one hour ago I still had hope to see a new one. Nobody told me that it was a video call. How can you do a video for a patient you never saw. It is amazingly ridiculous. Are these new drs willing to work or is it just a social status: I AM A DR..... Sorry but I have been myself a dr for many years in a different country: I was at the office in person, welcoming the patients (no need of an unsmiling and seemed to be bothered person) attentive to the patient and taking time to talk to them. The attitude I encountered in this office in the last months is surprising, shameful and unacceptable. It is so far from the Hippocratic Oath that I took, that these drs took. It is amazing but when back home I went to the portal and could not get into. It took a few minutes for this unsmiling and seemed to be bothered lady to take me out of the portal, meaning I cannot get my file to go to a new dr. This lady will have another visit from me because my file belongs to me. Please AVOID this office, but anyway I don't give a long time before this office disappears. It is a shame and embarrassing for the "old Drs", they had another view and value of the medicine. A pity that I cannot give 0 star; it is what they deserve. Dr Christine Colvin

I'm sad to write this.... Since Dr Davey retired (after 25+ years as my primary care physician, he…read morewas amazing, great listener and took care of not only me, but my parents as well) it seems like they pushed out those patients and not allowed them to transition to existing doctors. (again my personal opinion). After reading the comments on here, I'm seeing a pattern of long term patients being forced to find other forms of care. It's unfortunate that continuity of care is not being considered for those of us that dedicated years to this practice. I tried to make an appointment with Dr Henson (as its stated on the website that is accepting new patients) and I received a cancellation email with generic reasons why the appointment was cancelled. If the new MountainviewFP isn't taking care of of patients, why have a website, phone number, etc?

I have been going to Paradise Valley Family Medicine for quite a number of years, and I have had…read moreDr. Anthony Katz as my primary care physician. When I remember to make my annual checkup with enough notice, I meet with Dr. Katz. Otherwise, I have met with several of his nurse practitioners. I have been pleased with my interactions with Dr. Katz and the nurse practitioners, who I feel all listen to me, provide updates in a thoughtful manner, and follow-up afterwards with any referrals or prescriptions. There is an automated system that can connect people with the front desk, voicemail system, or provide other system as need be. When you're speaking with the front desk, they are quite helpful whether they answer questions or help schedule or reschedule an appointment. Any paperwork is submitted and charges are made in advance or following the appointment so that you do not need to worry about either while you're checking in for your appointment. Any bloodwork is done in the office instead of going to a separate location (as they used to do a few years back). Needless to say, it's very convenient to work with the Paradise Valley Family Medicine office. As for Dr. Katz and the nurse practitioners, they have gone out of their way to make calls, do research, and follow-up with me between appointments to ensure that I am taken care of whether it is a sleep study, having a prescription be honored, or even having a prescription successfully make it to the nearby pharmacy. They use a portal, which is easy for sharing test results, visit summaries, or sending messages back and forth. You can learn more about the Paradise Valley Family Medicine on their website (https://www.pvfamilymed.com). Get offer primary care, well child exams, well woman examinations, annual physicals, sports and camp physicals, adult and pediatric immunizations, preventative health care, and pre-operative clearance. To see Dr. Katz or another doctor, make an appointment about a month in advance. You can see a nurse practitioner about two weeks in advance, and they are wonderful! I have enjoyed working with Brooke and Allison in the past. They are typically open Monday through Thursday from 8 AM to 5 PM and on Friday from 8 AM to 12 noon. Holiday hours differ a bit. All in all, I'm glad to go to the Paradise Valley Family Medicine and recommend them to anyone needing a primary care physician.

Dr Katz is my primary care doctor and he's terrific - very knowledgeable and always open to my…read morequestions which I appreciate. He always encourages me to keep up to date on my checkups and has also been very helpful in getting medical orders and prescriptions completed, even with organizations that are not very good at processing. I appreciate the excellent work he and his staff do for me.

Booked me for an appointment BEFORE THEY WERE EVEN OPEN. Nobody showed up…read more Poor quality communication.

If you make an appointment here, expecting to see the "Best of Phoenix doctor", just forget about…read moreit! You'll be shoveled off to a "physician's assistant'. You will not get to see the "real doctor". Wouldn't you expect the MD of the office to personally do your first exam and then pass you off to a PA?? I did! Silly me! The only time I saw the MD was when I pulled up in the parking lot and saw him walking in the parking lot. Best of Phoenix MD???? No. Front office was great, nothing done about my insomnia. "Take some melatonin". Good luck!!!

Great place to visit and the emergency staff were great.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

I came to the Fountain Hills ER during a period of profound confusion from total sleep deprivation…read more They only had access to an old psychiatric label and none of my neurological or sleep‑medicine history, so I was routed into the wrong system. Every neurologist and sleep specialist I've spoken to since has said my case clearly belongs in sleep neurology, not psychiatry. They did run a CT scan, which I appreciated, but after that they asked leading questions like "When was your last manic episode?" even though I've never met criteria for mania. In my impaired state I couldn't correct the assumption. They gave me medication that should have produced 6-8 hours of sleep, but I only slept for two, and I was still labeled "stabilized." My high blood pressure readings were ignored -- something that has happened to me in multiple hospitals. I've also found it nearly impossible to obtain my medical records from this visit. My experience wasn't entirely their fault, but it highlights a real blind spot in ERs: neurological sleep disorders are often misdiagnosed as psychiatric, and I was no exception.