We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

I recommend this urgent care. Online scheduling was easy prompt and when you got there, there…read morewasn't 10 people waiting in line. I was in to see the Doc in 10 minutes. We talked about the situation for good five minutes. He gave me his opinion, but couldn't be sure unless I had a sonogram. He said it was pretty important to get it done quickly so he recommended me going to the emergency room. His name is Dylan. He is professional, friendly, informed , I have a new Emergi Care.

I went there on Wed.4/15 the Frontcdesk ladies are so nice and very helpful. The Brian very…read morepleasant got me back and did my x ray and the PA very good I am already feel g better Thank you all very much and would use you again.

Have been there for all the urgent care needs for my family. Service is always good with physicians…read moreand staff. My kids were looked after well followed by proper treatment for illness like RSV , Covid and Flu's. I love the sms system to avoid waiting.

I had been coughing since Thursday and after 5 days of coughing and feeling lousy I decided to go…read moreto an urgent care center. I was the only person in their so I had no wait! However, the girl at the front desk needs a personality transplant! She was awful and looked like she absolutely hated her job! Anyway, Heidi was very nice and understanding! I told her I felt stupid for coming in for what is probably a cold, and she assured me that it's better safe than sorry! Upon checking me out she said I had an acute upper respiratory infection and said she wanted to treat it before it turned into pneumonia. She gave me a breathing treatment and wrote three prescriptions. The prescriptions were ready by the time I got to Fry's! I'm giving it 5 stars because of Heidi, the nurse practitioner! However, Sister-Girl at the front counter needs to get another gig! #SmileBi*ch

If you're feeling ill, I would advise you from going to this location. Today I scheduled an…read moreappointment for 10 o'clock for my daughter to have her eye reviewed. It's now 1130 and she's sitting in the back room crying because they haven't seen her yet. They suggested that they had two emergencies get it but maybe you need more staffing or you should close this down it's unacceptable. Banner is a good medical company, but this urgent care socks and should be closed or evaluated by banners corporate team. It's tragic that my daughter is crying in the back room waiting for someone to look at her eye. You never want that situation.. what a total I'm not a disappointment shut this place down!

On March 14th, I had not been feeling well for a few days and knew I should seek help. When I…read moresearched online, I couldn't see an available appointment for the next six hours, I thought I would try to walk in. They always leave slots for those patients, right? I discovered that even with walk ins you need to book online and then they can see if the schedule will let them move you up. During the 15 mins I needed to complete all the online forms, two other walk in parties entered and I assumed they had to follow the same process, I was lucky enough to be seen 15 mins after I completed all the necessary online forms. The visit itself went smoothly. The caring medical assistant and doctor performed an exam, called in my prescriptions and I was on my way. (Sinus and lung infections.) Overall, it was a positive experience and I don't see why I wouldn't return if in need of medical help again.

Unfortunately, after a vacation, my husband and I caught the crud. What I like mostly about this…read moreurgent care as you can make an appointment online! Which is very rare for an urgent care. And once you're there, you can track where you're at in line. Never takes more than probably 20 minutes to get in with your appointment. Usually less. We were diagnosed and given our prescriptions and off we went. This is pretty much our go to place for an urgent care. Front desk staff is friendly as well as the physician assistants!!

Highly recommend!!! We set an appointment the evening before to see a nurse practitioner for my…read morehusbands suspected high blood pressure. We showed up 15 minutes before our appointment and signed in at the kiosk . We were seen on time and had a great appointment. All questions were answered and medication was prescribed. This isn't a substitute for a primary care provider but definitely bridges the gap. We will absolutely use the take care clinic again .

Best Doctor at any Urgent Care in Chandler Don't listen to…read moreanyone saying different If you want a Horror Story go to (Dignity Health Urgent Care Gilbert) or Dignity Satellite Location at Germann and Gilbert Road next to McDonalds Dignity Heath Emergency Room it's not the Hospital It's The Stand alone One Story building They Charge Everyone $3,000 for walking through the door And prices go up from there my Total was $5400 for 30 min with a Nurse ,,,

They have the rudest staff. I would assume they would have a more sympathetic, caring demeanor to…read moretheir service since they are dealing with their community members that are in need of urgent care. But they do not. Super rude, unfriendly and highly unprofessional.

I had some digestive issues and wanted to make sure it wasn't serious. Every one from the office…read moreperson who checked me in, to Megan who took my vitals, to Mike in Radiology to Dr. Ross Dechant, were excellent! Fantastic bedside manner by all, which is missing many times in healthcare! Dr. Dechant, explained everything and took time to answer a bunch of questions! I can't say enough about this location. If you need medical attention right away, this is the place!

Had a poor experience. Only reason for 2 stars is the check in and reception process was efficient…read more After that the experience was poor. Went there on a Sunday afternoon at about 430. After getting checked in for a possible broken elbow, vitals were taken and MD examined. We were told the xray tech was in with someone and we would be next. We sat there for over an hour (I can't imagine one set of X-rays took an hour). X-rays were finally taken in less than 5 mins. Then after sitting another 30 mins, I asked how long it would be until someone could look at the xray. I was told "this is the part that takes a while" and that I "was lucky they were still on the day schedule because the night time wait time can be up to 4 hours." We waited about 20-30 mins then asked again how long it would be. They couldn't give me a TAT so we got up and left. We were there for over 2.5 hours to have 3 X-rays taken. And who knows how much longer it would have taken to have someone read the X-rays. I don't believe there were a large number of patients there at the time. The parking lot only had a few cars, waiting room was empty and the nurses desk outside the exam room had the same nurses/techs/MDs sitting there our entire wait. Their website says little to no wait. How healthcare should be. That was not my experience at all.

The best 'bedside manner' in a professional setting,,,, Lauren is the BEST!!! Scheduling is a…read morebreeze! Kind and caring front office

I have been seeing Dr. Paige for a number of years. When I have questions he has always listened…read moreand given me the time I need. When my care goes beyond the abilities of this office, I get quick referrals to good doctors and clinics. The front office staff has always been professional and friendly. I highly recommend Dr. Paige and Sun Lakes Family Physicians.

Clean and comfortable waiting area. Making an appointment was fairly easy online. A lot of text…read morereminders - LOL! Check-in process easy and intuitive. The care I received while there was good.

When you see a "nurse" wearing a mask in 2025, when it has been proven paper masks do NOTHING, do…read moreNOT waste your time, unless you have blue hair. First, I got there 8:30am, the "nurse" was walking around. I said "good morning ". She looked at me like I was bothering her. I sat there several minutes, while a 2nd nurse came in & took a patient who signed in with the app (I was there 1st with an 8:30 appt But I signed in on the computer in store) The 2nd nurse was older & looked normal - I should have waited for her, because she was actually friendly when she saw me waiting. I was not happy with the "care" I received, My co-pay for minute clinic is the same as for a medical doctor ($35) & my doctor is much more knowledgeable (& friendly) & doesn't have a chip on his shoulder if he has to deal with older patients. Next time I will make an appointment with my doctor even if it means waiting a day or 2.

I delivered my son in Banner Ocotillos Labor and Delivery department Christmas Day 2024 and had an…read moreabsolute dream labor. The nurses who were there on a holiday made me feel like the most important person in the world through my very long labor. They followed every request that I had. There was no hassle or ego they were incredible. The meals provided at no charge for my husband and I came quickly and we were even reminded to order food at certain times so we didn't miss our opportunity. Once my son was born the nurses were amazing at coming in to make sure we were both well taken care of but also respectful that we got rest in between. They also made him a little crochet Santa hat and a stocking to place him in for photos which was adorable. The day he was born they also had a photographer come and offer to take pictures available if we decided to purchase them. It such a nice extra perk because we didn't need to organize or go out of our way to get a newborn shoot and now we have pictures from the day he was born to keep forever. The billing was kinda funky but after explaining over the phone our insurance should cover more of the bill they immediately apologized and recognized a billing error which they corrected and called back again to follow up and ensure me it was taken care of properly. I cannot say enough incredible things about my experience with our entire experience at this hospital. From checking in with the ER, to labor and delivery and even billing every person I interacted with was incredible and truly went out of their way to make us feel cared for.

I had to take my elderly mother to this ER on Tuesday evening. The nurses and physician were…read moreamazing. My mom was treated with care, the response time very fast. Probably one of the best experiences in an ER for both of us. I wish I knew the name of the male and female nurses, they were special. This is also the first ER I have had to go to since I moved to Chandler in 2015. That you for the 5 star experience and treating my mom so well.