On March 14th, I had not been feeling well for a few days and knew I should seek help. When I…read moresearched online, I couldn't see an available appointment for the next six hours, I thought I would try to walk in. They always leave slots for those patients, right? I discovered that even with walk ins you need to book online and then they can see if the schedule will let them move you up. During the 15 mins I needed to complete all the online forms, two other walk in parties entered and I assumed they had to follow the same process, I was lucky enough to be seen 15 mins after I completed all the necessary online forms. The visit itself went smoothly. The caring medical assistant and doctor performed an exam, called in my prescriptions and I was on my way. (Sinus and lung infections.) Overall, it was a positive experience and I don't see why I wouldn't return if in need of medical help again.

Unfortunately, after a vacation, my husband and I caught the crud. What I like mostly about this…read moreurgent care as you can make an appointment online! Which is very rare for an urgent care. And once you're there, you can track where you're at in line. Never takes more than probably 20 minutes to get in with your appointment. Usually less. We were diagnosed and given our prescriptions and off we went. This is pretty much our go to place for an urgent care. Front desk staff is friendly as well as the physician assistants!!

Best Doctor at any Urgent Care in Chandler Don't listen to…read moreanyone saying different If you want a Horror Story go to (Dignity Health Urgent Care Gilbert) or Dignity Satellite Location at Germann and Gilbert Road next to McDonalds Dignity Heath Emergency Room it's not the Hospital It's The Stand alone One Story building They Charge Everyone $3,000 for walking through the door And prices go up from there my Total was $5400 for 30 min with a Nurse ,,,

They have the rudest staff. I would assume they would have a more sympathetic, caring demeanor to…read moretheir service since they are dealing with their community members that are in need of urgent care. But they do not. Super rude, unfriendly and highly unprofessional.

I had been coughing since Thursday and after 5 days of coughing and feeling lousy I decided to go…read moreto an urgent care center. I was the only person in their so I had no wait! However, the girl at the front desk needs a personality transplant! She was awful and looked like she absolutely hated her job! Anyway, Heidi was very nice and understanding! I told her I felt stupid for coming in for what is probably a cold, and she assured me that it's better safe than sorry! Upon checking me out she said I had an acute upper respiratory infection and said she wanted to treat it before it turned into pneumonia. She gave me a breathing treatment and wrote three prescriptions. The prescriptions were ready by the time I got to Fry's! I'm giving it 5 stars because of Heidi, the nurse practitioner! However, Sister-Girl at the front counter needs to get another gig! #SmileBi*ch

If you're feeling ill, I would advise you from going to this location. Today I scheduled an…read moreappointment for 10 o'clock for my daughter to have her eye reviewed. It's now 1130 and she's sitting in the back room crying because they haven't seen her yet. They suggested that they had two emergencies get it but maybe you need more staffing or you should close this down it's unacceptable. Banner is a good medical company, but this urgent care socks and should be closed or evaluated by banners corporate team. It's tragic that my daughter is crying in the back room waiting for someone to look at her eye. You never want that situation.. what a total I'm not a disappointment shut this place down!

Highly recommend this urgent care facility…read more There is no wait, they get you in right away which is amazing. The staff and the doctors are very compassionate and caring. The front desk is always very friendly too. Really appreciate Dr. Swapna as she is very knowledgeable and understanding.

Complete waste of time. Took our money and then sent us away. Went to another doctors office we…read moreboth had strep throat.

I went there on Wed.4/15 the Frontcdesk ladies are so nice and very helpful. The Brian very…read morepleasant got me back and did my x ray and the PA very good I am already feel g better Thank you all very much and would use you again.

Have been there for all the urgent care needs for my family. Service is always good with physicians…read moreand staff. My kids were looked after well followed by proper treatment for illness like RSV , Covid and Flu's. I love the sms system to avoid waiting.

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

I recommend this urgent care. Online scheduling was easy prompt and when you got there, there…read morewasn't 10 people waiting in line. I was in to see the Doc in 10 minutes. We talked about the situation for good five minutes. He gave me his opinion, but couldn't be sure unless I had a sonogram. He said it was pretty important to get it done quickly so he recommended me going to the emergency room. His name is Dylan. He is professional, friendly, informed , I have a new Emergi Care.

Couldn't ask for better care! The front desk lady was very helpful and very friendly. Brittany…read moretook me back, took my vitals and put me in a waiting room for Brenda the practitioner. Brenda was competent, caring and friendly and quickly put me at ease while she drained my finger (which got slammed between two pickleball paddles). The funniest thing was I read the reviews before going and saw one from a year ago where someone went in to get their finger treated and Brenda took excellent care of her as well! I was home in less than 35 minutes. Kudos to all!

I went to urgent care after a 16 hour shift for nausea related to a medication side effect and the…read morePA refused to prescribe me zophran even though I've been prescribed it in the past as recent as 3 weeks ago. She told me to drink more water. How can I drink water when I wanna puke ...common sense. She told me to go to the provider who prescribed me that medication for zophran ...so moronic. They wasted two hours and I have to work again tonight. I am never coming to this urgent care ever again. I went to a different location and got zophran thank God!

I had some digestive issues and wanted to make sure it wasn't serious. Every one from the office…read moreperson who checked me in, to Megan who took my vitals, to Mike in Radiology to Dr. Ross Dechant, were excellent! Fantastic bedside manner by all, which is missing many times in healthcare! Dr. Dechant, explained everything and took time to answer a bunch of questions! I can't say enough about this location. If you need medical attention right away, this is the place!

Had a poor experience. Only reason for 2 stars is the check in and reception process was efficient…read more After that the experience was poor. Went there on a Sunday afternoon at about 430. After getting checked in for a possible broken elbow, vitals were taken and MD examined. We were told the xray tech was in with someone and we would be next. We sat there for over an hour (I can't imagine one set of X-rays took an hour). X-rays were finally taken in less than 5 mins. Then after sitting another 30 mins, I asked how long it would be until someone could look at the xray. I was told "this is the part that takes a while" and that I "was lucky they were still on the day schedule because the night time wait time can be up to 4 hours." We waited about 20-30 mins then asked again how long it would be. They couldn't give me a TAT so we got up and left. We were there for over 2.5 hours to have 3 X-rays taken. And who knows how much longer it would have taken to have someone read the X-rays. I don't believe there were a large number of patients there at the time. The parking lot only had a few cars, waiting room was empty and the nurses desk outside the exam room had the same nurses/techs/MDs sitting there our entire wait. Their website says little to no wait. How healthcare should be. That was not my experience at all.

I took my son in after hours to get his nose looked at due to football. His nose swelled…read moreimmediately and was bleeding. I called around to different locations to see if they had xray machines. I was told the Ray Rd location did and that he would be seven to come by. We arrived was taken back and the Dr refused the xray. I would have went to a different provider if I would have known this. instead they took my money and failed to address my concerns. what a scam and hook and bait service.

I went to Next Care Ray Road office today for a foot injury. The staff were friendly and very…read moreprofessional. The PA I saw was excellent. I had an X-ray done and was given a preliminary diagnosis. In less than an hour they phoned me at home with results after xray reviewed by radiologist and diagnosis was correct. This Next Care is a new location and I am so happy to have had a great location near my home!

As a relatively new patient at JOURNEY, I'd like to take a moment to recognize and recommend Dr Jen…read moreMedcalf! From the moment we connected I found a warm, caring and knowledgeable Dr. She has me on the right track and I am feeling so much better in my new, healthier and happier life! Recently retired after a 41 year job as a flight attendant, I'm working on ME finally!!! The Castor pack she recommended could be used by anyone! It's a great and has incredible results if committed to self care. She had a plethora of ideas for me to try and I'm doing them all!! I also can get my annual physical here and don't have to go back to my OTHER Dr.!!! I highly recommend this practice of Natural Medicine! The staff is very welcoming and helpful!

Dr. Judy, and the amazing Tracy, are fabulous. So caring and so attentive. Judy saved my husband's…read morelife during COVID and has helped me for many years, navigating my health questions and needs. Journey Medicine is excellent. Judy LISTENS to her patients and gives us the time she needs to gather all the information she needs! Never have I ever experienced such a caring environment!!! Thank God for these precious folks!