Kevin came out and saved the day. We were having a family party next day and needed some help with…read moreour poop chemistry. Amazing company and experts in their services. We now signed up for his weekly pool service and look forward to his help as the future progresses. Thank you so much for saving the day!

KP Pools gets my highest recommendation! I've been with them over a year. Service excellent. My…read morepool has never been cleaner and I don't worry about a thing. Great communication! I have tried others- noone else compares. So thankful for KP Pools service. My pool is swim ready all year.

After going through four different pool service companies, I can finally say I've found the right…read moreone. The difference in quality and consistency has been night and day. They show up when they say they will, keep my pool crystal clear, and take the time to explain what they're doing if I have questions. Unlike other companies I've tried, they're detail-oriented and don't just "rush through" the job. My equipment is running better, the water balance is always perfect, and I don't have to worry about surprise issues anymore. If you're tired of unreliable service and just want peace of mind knowing your pool is in good hands, this is the company to call. I couldn't be happier.

A true local family owned business!! We have a custom-made pool that is bigger than average. West…read moreCoast Pool inc has been a blessing for our pool for the last few years. The pool has been in great condition since they took it over, what ever we need they have it. Great customer service and fair price. I would definitely recommend them for anybody who has pool and wants peace of mind. We are extremely satisfied with their work ethic and customer service. Thank You West Coast Pools

Have had them for many years. Big company but very fair and run like a family. Nathan takes good…read morecare of my pool

We used to have CCC Pool service our backyard pool, and about a year ago we switched to another…read morecompany. I can't believe we stayed with them as long as we did, and wish we'd switched long ago. Simple repairs that should have taken one trip required multiple call backs, and then they had the audacity to charge us for them. Our weekly tech was here for maybe 5 minutes at best, but always blamed his quick trips on being over-scheduled. Areas of algae were blamed on weather conditions and backyard vegetation. Interesting how now that we have a new company doing weekly maintenance algae has never been an issue and our pool is clean and sparkly. If you want a company that overcharges for their services, has lazy technicians, and sends out incompetent repair people, this is definitely the company for you. For us, not so much.

It's been difficult to find a good pool company these days Everybody seems to want more money for…read moreless consistency and quality. I'm so happy I've found a smaller, more personal pool company in Infinity. a company where the owner takes care of his employees and customers with equal care and attention. A company that's up to date with easy billing processes, great record keeping and fast and personal communication, you should definitely give these guys a try!

Jason is the best. He does an amazing job taking care of my pool.He lets me know when there is a…read moreproblem with my pool. Will send me a link for the part. Jason, thank you so much for great customer service.

For about six weeks after we installed our pool, we tried to manage the pool ourselves. It turned…read moreout to be such a difficult job we had to find a pool company to help. Our previous pool company switched over to Patterson pool care not too long ago. Ever since then, our pool has never looked better. Patterson's guys show up on time every week like clockwork, they take great care of our pool, they are in and out quickly, you get a full report of your pool, it's levels, and anything extra outside of regular maintenance they just handle it. It is a great value for the service and we highly recommend them. Here are some pictures of our pool that had service today

We have used the Patterson family for a couple years now. All the sons are professional and…read morefriendly. They have kept our pool in tip-top shape. It's so great to support a family owned business that does outstanding work.

I had a great experience! He came out and put my pool pump and filtration system together and also…read morewent above and beyond by helping us get the mats properly placed underneath the pool. He was knowledgeable, patient, friendly, and made sure everything was working correctly before he left.

Since they failed to fulfill their promise to refund me, I had to escalate it to USAA and dispute…read moreit. I know it is my fault for trusting them and paying them upfront, but they should be more professional. USAA contacted them and are awaiting a response. I can already tell, Next Level will treat them the same way they treated me this year. I am sure USAA will come through and I can avoid having fun in small claims court. I only wish they would look at the invoice for my address/phone/e-mail and reach out

We had 30 year old pool equipment that was failing in many ways, but could not afford to replace…read moreeverything. Ken identified opportunities for some value engineering to replace the parts that were absolutely needed (heater), and make due with other parts that other pool contractors told me had to be replaced. It has been a month, and everything is still working great. My pool has not looked as good as it does now in the 17 years that we have owned our home. I highly recommend these folks!!

No, no, no! Don't hire this company. Awful customer service. They will act like you work for…read morethem. They claim to be woman owned, but the website shows the Dad is the owner and daughter does the billing. Our experience was HORRIFIC! Do not hire them. They barely touch the pool. In and out in 15 minutes.

I had an interaction with the owner Ken this morning that was downright rude, unnecessary and lends…read morezero support to his website claims of customer service and family friendly service. Ken came to clean the neighbors pool. The neighbor has room for about 8 cars / trucks in their driveway. Instead of Ken parking in the customers driveway or on the main street, Ken chose to park behind my driveway and make it difficult, if not impossible, for us to exit our driveway while his truck was parked behind it. As the Neighbors had just moved in, I *assumed* that Ken would be back and apparently didn't know he was 1) parked in a NO parking Alleyway; 2) blocking us in which could result in damage to my vehicle or his; and 3) it's garbage day and our garbage and the neighbor's garbage would not be picked up while his truck was blocking and parked in the NO parking alley. I'm not sure what was wrong with Ken today, but he literally said "I call Bullshit" that this is an alley and that I can't park here - and insinuated - you should be able to maneuver out of your driveway. I've lived here for 12 years. The Alley is not a public street because it is not WIDE enough to be a public street. Hence why it is a no Parking Alley. When I suggested he actually park in the neighbors driveway - which had PLENTY of room - he asked if he was "allowed" to park in their driveway???? Given the choice of parking behind a someone's driveway - potentially setting him and us up for accidental damage to our vehicles or actually parking in a clients driveway - his choice was to swear at me, basically call me a liar and be exceedingly rude.... Yep - this is a guy who takes customer service seriously, right ?

Happy with our pool service. We've used this company since we moved into our house with the pool 4…read moreyears ago. Ken and his crew are reliable, friendly and fair!