This location is terrible, the old black lady is rude as HELL. Why have someone rude and lazy as…read moreyour cashier? She wouldn't even let me finish my sentence before she cut me off and said "we aren't doing that". I just needed to bring my battery in for a charge, she didn't even have to come out in the rain. This location is just terrible.

Willie is the man! He checked my battery, found me a replacement in stock, and taught me how to…read moreinstall it in ~5 mins. 10 out of 10

Excellent service. Jessica is awesome Very friendly and honest service. Highly recommendread more

Took my vehicle in for inspection and the tried to say my rotors needed replacing because the new…read morebrake pads were not touching the rotors. Tried to charge me 1000 dollars to replace them. Nothing about the thickness or warped rotors, just another way to get money from customers. Do not recommend this station. stay Away.

I don't have a problem with the store my problem is with one of the managers she is a slender…read moreAfrican-American woman who always has an attitude when you come in. I have a commercial account with AutoZone and it's disappointing to see how someone could be a manager and smart out of the mouth as she. Mandar supposed to represent the company they out of face of the company and she does not represent this company well at all!

I have been meaning to come back and review this location for a while now. About a month or so…read moreago, I stopped in here on my way home to get new wiper blades. Of course, it was due to start snowing, and when I pulled up it was sleeting. I spoke with one of the guys at the front to figure out what size blades I needed for my car. Shawn then went and picked out the blades for me, which was great. He didn't automatically go for the most expensive brand like some car shops do , but picked something the middle range (that work GREAT btw). Then comes the problem - my rear wiper blade hadn't been replaced probably ever, and the rubber piece had completely come off. He then went outside in the freezing sleet, to try and fit not one, not two, but THREE different types/sizes of wiper blades on my car for me. I am so, so pleased with the customer service I received. I had no expectations of him putting the blades on for me, let alone trying multiple times to find something that worked for my rear windshield.

I went to Pep Boys last Thursday 4/16/2026 to have my alternator and water pump replaced. From the…read morestart, the experience was a disaster. After they finished, the indicator lights stayed on, and they told me I'd have to go to a dealership to reset them claiming they didn't have the "codes". After wasting hours making appointments, it turned out the alternator was faulty all along. At first, they refused to admit it OR replace it insisting everything tested fine. But today, 4/24/2026 the general manager finally agreed to replace it. After a week of phone calls, wasted time, and money, I finally got my car back. And still, they didn't apologize, didn't acknowledge the hassle, and didn't even call me to let me know it was done. The general manager barely spoke, just told the associate to hand me my key. This whole ordeal cost me time, money, and peace of mind. I'm extremely disappointed and will never return. I wouldn't recommend them to anyone.

this pep boys location truly saved us when we broke down nearby halfway through a 15 hour drive. we…read morehad AAA tow us here in the middle of the night because they were one of the only mechanics open the next day on a sunday. it turned out our ac compressor went & took a belt with it. they had us back on the road within 24 hours! we are eternally grateful - shout out to antia & chris for being awesome

I personally have very little knowledge of cars - but specifically Stacy made my whole experience…read morenot only easy - she was incredibly kind and personable. I came in needed a side light for my car and she immediately initiated assisting me and was able to confirm the correct one and didn't make me feel stupid or uncomfortable for needing help. After we had finished purchasing the light, we noticed there were some super cute and handmade stuffed plushies - she said she made them and we could take them for FREE. Stacy - thank you for helping me, I was having a roughy day and your kindness and cute plush changed the whole day.

I needed some Transmission Fluid for my 2002 Jeep Grand Cherokee. The young man that helped me was…read moreextremely curtious and professional. I could not tell him my engine size, but he patiently asked me a few questions and sent me in the right direction. There were 3 other employees there that day(July 5th, 2021) and you could feel them positive vibe they were putting out. Mr manager, trust me, that is your A-team! I am going to go out of my day to shop that particular store and tell everyone I know what a great store you have. Thank you!

I've bought thousands of dollars worth of parts for numerous vehicles from these folks over the…read moreyears and they've always taken good care of me. I was in there just last week with a friend of mine picking up brake lines and sure enough, they were friendly and helpful. Keep up the good work!

Started working on an older car from the 60's last year, just getting around to writing this review…read morenow. There was a younger lady with dark hair that put a lot of effort in to helping me find parts that I wasn't able to look up by taking measurements and looking through catalogs. Couldn't thank her enough, cars been on the road for a year now!