Very bad experience . The salesperson main objective was to sell the very expensive package . As…read morethey advertise on TV, We went to get free calcium score ,Ending up signing $3000.00 contract. way Overprice. We were overcharged .

Ran late even after advising me several times to be early as they run on time. I waited more than…read more30 minutes past my scheduled appointment and was only called after I asked about the delay. They didn't do all the scans I originally requested and had to meet with a "patient advocate" who tried to sell me rather expensive diagnostics to get the one I requested.

I want to warn anyone considering this facility about my experience. Back in July, I was quoted…read more$200 for an MRI after they verified with my insurance. When I arrived for the appointment, I was only charged $20 upfront. Weeks later, I suddenly received a bill for $374. When I called to dispute this charge, I was told it was my deductible--even though this was never explained to me at the time and contradicted the original quote. The actual MRI experience was terrible. The staff attempted to insert the IV for contrast 10+ times, leaving me bruised and in pain. I was chastised for having "bad veins" rather than being treated with professionalism or care. I have photographic proof of the excessive needle marks I endured during this visit. When I escalated my concerns, I spoke directly with the CEO, Robert Diaz. Instead of addressing the clear lack of training and miscommunication from his staff, he was entirely unhelpful. Rather than accepting responsibility, he treated me as if I were at fault and made me feel like I was the problem for questioning their billing practices and poor care. This facility not only engages in misleading billing practices but also fails to provide compassionate, professional medical care. Patients deserve honesty, respect, and competent treatment--none of which I received here. I strongly recommend avoiding Advanced Health Imaging. I will be pursuing further action through insurance and the appropriate regulatory agencies. Quiero advertir a cualquier persona que esté considerando este centro sobre mi experiencia. En julio me cotizaron $200 por una resonancia magnética después de verificarlo con mi seguro. Cuando llegué a la cita, solo me cobraron $20 por adelantado. Meses después, de repente recibí una factura de $374. Cuando llamé para disputar este cargo, me dijeron que era mi deducible, a pesar de que nunca se me explicó eso en el momento y contradecía la cotización original. La experiencia durante la resonancia fue terrible. El personal intentó colocarme la vía para el contraste más de 10 veces, dejándome con moretones y dolor. En lugar de mostrar profesionalismo, prácticamente me regañaron por tener "malas venas". Tengo pruebas fotográficas de las múltiples marcas de agujas que sufrí durante la visita. Cuando escalé mis preocupaciones, hablé directamente con el CEO, Robert Díaz. En lugar de reconocer la falta de capacitación y la mala comunicación de su personal, fue completamente inútil. Me hizo sentir como si yo fuera la culpable por cuestionar sus prácticas de facturación y la mala calidad del servicio. Este centro no solo practica facturación engañosa, sino que también falla en brindar atención médica compasiva y profesional. Los pacientes merecen honestidad, respeto y un trato competente, nada de lo cual recibí aquí. Recomiendo encarecidamente evitar Advanced Health Imaging. Estaré tomando más acciones a través de mi seguro y las agencias regulatorias correspondientes.

My appointment was at 11:30, I came around ten because I know it takes a bit to verify the…read moreinsurance, I understand that patients go by appointment but it took more than an hour to get my Kidney ultrasound. They asked me to drink water so it was really hard to hold it for so lung. Dr Alan was great, thank you for your help . I believe you should improve your waiting time

Came for an ultrasound. Told me I needed to drink lots of water and have a full bladder prior to…read morecoming. So I did. They had me wait for an hour just to tell me they were missing a document from my doctor. Why not tell me at the start before I waited? Wasted my time. So frustrating

This center has had their computers shut down for a week and a half. I arrived on Thursday to find…read morethey have been unable to see patients all week. They wrote down my name and number and I still haven't heard from them. Even if they do get their computers working again, I am not hopeful they'll actually call. Luckily, my scan is just procedural and I can wait or find another clinic, but one woman who was there had been waiting all week for her scan and her surgery - which required the scan - was the next day!! They wouldn't even offer her a refund or offer to not bill her insurance so that she could go to another place!! This center is totally incompetent and should not be responsible for people's medical needs

I normally don't post reviews, but this was the worst MRI experience I've ever had. I went here…read moreafter an injury and paid for an MRI, only to be told later by the doctors that the images were some of the blurriest and lowest-quality scans he had ever seen. I later learned that the machine they use is outdated, which explains the terrible results. I had to get a second MRI at a different facility, and that one clearly showed the tear that the Millennium machine completely missed. I also tried calling explaining the issue, they only told me thats what the radiologist read on the MRI. The issue is not the radiologist but the outdates MRiI machine. II later find out its one of the oldest machines out there. In the end, it was a total waste of money , time and delay in treatment. Save yourself the frustration--please don't waste your money here!

This business does open MRIs in addition to standard MRIs. Personnel is very professional and…read morecourteous. The facility is very nice and clean. It is located in the corner of the shopping mall. Plenty of parking available.

On time, which was a nice relief compared to other facilities…read more Tatiana, front desk person, was excellent. She actually went beyond her assigned duties to get me cleared and in for my MRI on time. This was done spontaneously by her with no request on my part. She has a great level of caring about their clients, and that is very important to me as one of their clients. Highly recommend this facility and its staff. Grateful I went there.

I'd recommend this place if you're looking for something simple and efficient. I went in for a hand…read moreMRI, and the service was fast. The employees were a bit on the serious side, but they were professional. They asked for my ID and insurance card, handed me a clipboard to fill out, and that was it--I was in and out within an hour. Overall, a quick and straightforward experience. I'd definitely recommend it. Care was sufficient for what i needed.

I went for thermography in August 2018 since I knew there was no need to subject myself to…read moremammography and radiation to determine whether I had incipient breast cancer. Thermography can detect a problem years before mammography can, WITH NO RADIATION. In other words, without contributing to the problem it is supposedly trying to fix. I visited Jennifer in her office on Giralda in Coral Gables. The whole process was relaxed, comfortable, and private. As another reviewer pointed out: no touching. I had a full body thermography. A few days later I received a 10-page report with all the images and clinical assessments for my whole body. It confirmed that I had absolutely no inflammation in the chest area. It did identify OTHER inflammation problem areas which I later confirmed in separate medical visits. In other words, in a single visit, I not only ruled out breast cancer but also got a picture of my overall health. It was eye opening. Here is a sample: Paranasal sinuses: No significant thermal findings at the region of the paranasal sinuses. Temporomandibular joints (TMJ): No significant thermal findings at the region of the TMJs. Thyroid gland: Hyperthermia at the region of the thyroid should be correlated with thyroid dysfunction. Evaluation of a panel of thyroid lab tests and an ultrasound of the thyroid is advised. Carotid arteries: Hyperthermia at the region if the left carotid artery should be correlated with dysfunction at the left carotid artery. Evaluation of a CRP is advised to rule out systemic inflammation and a Doppler ultrasound to rule out carotid artery stenosis. Neck: Hyperthermia at the posterior and lateral muscles of the neck correlates with myofascial inflammation. Jennifer herself was very professional as well as friendly, personable, interesting, and well informed. I have not stopped recommending her to friends and even to some of my doctors, who requested materials to hand out to their patients. Having thermography instead of mammography is a no-brainer in my view. If the thermography detects something significant in the chest area, then you can decide whether to get a mammography for greater detail. But it makes sense not to subject yourself to radiation needlessly.

I had the procedure done by Jennifer who was the up most professional. Felt comfortable with her as…read moreshe was well spoken and knowledgeable of the procedure. MY favorite part WAS THE HANDS FREE approach. It was natural nothing touching me or squeezing. Received my results within 48 hours which eases my mind. They also sent it to my gynecologist can't wait to speak to my doctor as my annual check up is coming up. I would highly recommend this procedure!!! Non invasive and accurate results.

Very nice . Was seen right away. I had to pay private pay because my insurance wouldn't cover it…read more It was $300 which is what my copay would have been. The experience was comfortable. You sit in a chair with your leg inside the mri. The tech was wonderful and ask me what kind of music I liked so I got to hear great music while I waited . It was quick easy and parking was great!

Thank you for your prompt availability, care and professionalism during this difficult time…read more I am very please about the excellent service with your MRI center. After office hours scheduling and email services with director Davis. And top it all during my arrival , The tech Ivonne is very kind, comfort and professional during my imaging and with no wait at my appointment. Definitely top of my recommendation for their overall service.

I've been coming here for years. I went in through have three x-rays done because I had a fall and…read morethe lady that took care of me. She was super rude to me and I didn't like her. She was correct criticizing me and everything. I think it's the worst x-ray I ever done in my life, but I've had other procedures done there and they've been really good and fast like a CT scan MRI mammogram I come here to do this x-ray and it was the worst x-ray. The lady was just super rude.

Customer service is awful. The lack of professionalism in the staff is uncanny…read more Failure to meet high standards of performance and ethics required for a medical staff and team.