Me and my husband called this company to come fix our washing machine, the problem was the lid lock…read moreand the control panel, but prices were all over the place, the service fee was out of this world, and here we are 6 months later and our washing machine is broke down again. We are dissapointed with the price and the work that was done.

Vadim was great. Process was quick and I appreciated their honesty & professionalism!read more

Professional staff. Kindness and courtesy mixed with compassion . Top of the mark. the Bullard…read moreTeam, man and wife bring a focus to therapy that is unsurpassed. The entire team is ready to address any recovery therapy needs.

I requested service for my Samsung washer and they started a message thread with me. They offered a…read morefew available appointment options and I responded to request one of them for the following day. I received no reply. The next day or so I received a message from them saying they hadn't received my specific request for the appt they offered. No further explanation. They didn't offer other dates and the conversation ended. Not great service.

Oh man! What a FANTASTIC experience. Technician Keith took care of things for me and my family from…read morestart to finish. Top notch communication, honest and informative conversation and the kind of customer service you PRAY FOR when needed most. I will absolutely be returning as a customer next time I have ANY appliances-related needs. Thanks Keith for a perfect customer experience.

Would not hire this company. Owner came out, dented our washer & dryer, bc he climbed on top of…read morethem, and didn't fix the dryer. He still charged me a service call fee $125, even though he further damaged our appliances. Said it might work again for a day or two months, really unknown. Seemed like he wanted us to buy a refurbished washer dryer set from his warehouse. I went on YouTube, bought the parts & fixed it myself! Why would we hire someone that damaged our appliances?

Had Ryan out twice this week for different appliances. He was able to diagnose the issue and fix…read morethem. He doesn't upsell you. He just gets the work done and done well. Super nice guy that you feel comfortable having in your home. I will recommend him to everyone who needs to have an appliance looked at.

Ryan has been so helpful now for multiple house calls. He always gets us scheduled quickly and we…read moreare back up and running in no time! Extremely knowledgable, friendly and helpful when going over costs and making decisions. Will continue to use him and recommend him for all of our appliance repairs!

Reached out and the person said they would come by during a 2 hour window. I took off work for them…read moreto not show or ever tell me there weren't going to be able to make it. Don't waste your time.

Came out very promptly and on time. Oleg was friendly according to my husband who dealt with him…read more He charges a 85 dollar diagnostic fee but that goes towards the repair. I will say I was taken back at the price in total. It was very expensive to change a heating element in our dryer. He charged us 295.00 in total and was here all of 30 minutes. All in all I'm glad my dryer is fixed but I feel like the price was very high for the time spent and the part cost in my opinion. Also want to point out that he did not take credit card. We had to Venmo him which I don't love when it comes to business.

Peter knows his business and has the skills to fix anything. We've asked of him. I would call him…read moreagain next time we have an appliance failure.

Came at the time he said reasonably priced fast working My refrigerator is working nicely nowread more

Great, friendly, knowledgeable people who are readily available - and affordable - to address any…read moreof your major appliance issues.

It's 2022 and Tom Scott is still the MAN!! You can't go wrong with his knowledge, experience and…read moregreat attitude.....

First off, awesome customer service! I was assigned Andrew and he was very impressive. He looked at…read moreour oven range and immediately could see what was wrong. He was very detailed and walked me through exactly what went wrong and how to prevent it from happening in the future - I really appreciated that. I'll definitely be using them again in the future!

Really honest and thorough throughout the inspection and repair process. Easy to schedule, great…read morecommunication and arrives on time!

Didn't realize it had been a year since my first review. However I had to contact Bottoms for…read moreanother refrigerator problem with my LG. This time the ice chute door wouldn't close so now way to keep ice. I first watched some videos on YouTube to see if I might be able to fix it but I couldn't figure out how to get the panel off on the front safely. So I sent a text to Bottoms Friday afternoon and Lori responded Monday morning to get more info. Wednesday morning we were ready for repair. Again I received a text before they arrived so I didn't have to wait around all day. Sheryl was professional and able to get it fixed in no time. Bottoms for the win again.

We've used different appliance companies over the years and there not all great but this was the…read moreworst experience ever... few $$$$ hundred $$$ later and we have the same issue.. technician can't tell ya what's wrong... better using YouTube which is all I think he does... it's a joke of a company and I suggest using anyone but them.

They do agree job and are super nice and professional. They can work on all size vacuums. Go…read morethere!

About a year ago, I took my Dyson Vacuum in for a new battery. That is what was written on the…read moreinstruction form. When I picked up the vacuum, the bill was $340! I had just wanted a battery but they cleaned it up and I don't know what all they did. I should have left it there and not paid for it, because I could have bought a new one for the price I paid. If you go there, be very specific about what you need and that you want no extras. I now use Mid- State Vacuum in Madison. Susan S.