me and my girlfriend just came into play with some puppies because we've driven by here multiple…read moretimes and finally stopped in. Cam provided 5 start customer service while also juggling other families and crazy puppies. We will be back

I am filing this complaint against Puppies N Love regarding the sale of a dog that, in my…read moreexperience, was affected by serious hereditary health issues that were not adequately addressed after purchase. I am requesting that this matter be reviewed because I believe the business failed to provide fair and meaningful resolution despite the significant financial and emotional hardship that followed. After purchasing the dog and bringing it home, we learned that it had major medical problems that ultimately led to more than \$8,000 in veterinary expenses. Both our veterinarian and the surgeon advised that the condition was hereditary. Despite receiving this information, Puppies N Love has not, in my view, accepted appropriate responsibility for the costs associated with the dog's condition. Any assistance discussed appears to be limited to store credit rather than meaningful reimbursement for the substantial out-of-pocket expenses we have incurred. I am also concerned about the representations made during the sales process and the company's warranty practices. At the time of purchase, we were given the impression that the dog could potentially be bred or shown, which suggested a certain level of health and suitability. Because of the dog's medical condition, those options are no longer possible. This has caused me to question whether the dog's health background was fully disclosed and whether the information provided at the time of sale was accurate, complete, and responsible. As a result of this condition, our dog now requires two surgeries and may face a diminished quality of life at a very young age. This experience has been emotionally distressing and financially damaging. Through this complaint, I am requesting a fair resolution, including meaningful reimbursement for the veterinary expenses related to the hereditary condition, as well as accountability for the manner in which this sale and its aftermath were handled. I believe consumers deserve transparency, accurate disclosures, and responsible follow-through when serious health issues arise after the purchase of a pet.

Got puppy food from here it was expired by a year!!! my puppy was sick all week this is crap how…read morecan they sell old year old dog food then not even do anything a 10 dollar gift card is not gonna cut it. mad mom

Very helpful. I appreciate the staffs knowledge! I would go more often if I had a car...read more

We had another great experience here, this time at their self wash stations. The employees are top…read morenotch and so helpful and courteous. It was so great to have all the supplies needed and not have to crouch over in the bathtub. Will definitely use this many times in the future!

My wife got tired of me using the kids bathtub for washing the dog so she found this place & sent…read moreme on a Mission! Very convenient shower stalls for washing your dog, everything included such as soap, shampoo, conditioner, towels, air dryer, etc! It was $14 for a full wash with everything & it was simple to clean!! Def recommend instead of the kids bathtub!

I remember stopping by My Pet Market in the past for the occasional dog treat for a friend though I…read moredidn't have a reason to stop by regularly as I have never had a dog or really any pet other than goldfish before. That is until this past week when my wife and I adopted a dog. We stopped by My Pet Market yesterday to get a wash for our new member of the family while also looking around at other items and asking the employees for some advice. It was an all-around positive experience! My wife and I just adopted our dog on Thursday, and two days later, we were ready for our first outing with her to get her a bath at the iClean Dog Wash. We put on her harness for the occasion, which seemed a bit loose. We asked the team working for advice and received some helpful information that made a big difference. We then went to the bag left corner of the store and took advantage of a pet wash, which was $15 for about 15 minutes that included a regular wash, shampoo, conditioner, flea wash, low pressure dryer, high pressure dryer, and sanitization (of the wash area). We could stop and start at our convenience to ensure we have time to get a dog fully washed or dried. Towels, brushes, and aprons were provided to the washers. While our dog wasn't a fan of the process, we thought it was easy to use and ensure she got clean. After the wash, we looked around at the many products. We will certainly be back! My Pet Market is a family-owned, independent pet store that specializes in natural foods for all sorts of animals. They have a huge supply of treats, toys, and products. Their staff are prepared to provide information that we may need to keep our pets healthy and happy based on our pets' individual needs. They provide recommendations as needed. On the weekends, they even host local rescues to help animals find their forever homes. When we were there yesterday, they had an event to help some bunnies find homes. My Pet Market is open weekdays and Saturdays from 8 AM to 9 PM and Sundays from 9 AM to 7 PM. The May offer on the website (https://www.mypetmarket.com) including a $5 discount off any 5 pound bag or larger of Grandma Mae's pet food. They also have a loyalty program with other discounts and promotions. The promotions are also on the Astro Loyalty Consumer app. They also have a frequent buyer program where if you buy so many bags or items, you will earn a free bag or item. The website also highlights a pet of the month, Pet Market pets, a gallery, reviews, events, and much more. Thank you to My Pet Market for a great first experience out of the house for our new family member! We look forward to going back again soon.

Visiting Arizona and my doodle got pretty dirty and sticky thorns on a hike. Stopped into pet…read moremarket to get some shampoo and saw they had a pet wash station. The nicest person working there helped show me how to use it as I have never used a wash station before. Super helpful and kind and made the first experience positive. Thank you. I'm sorry I didn't get your name. Thanks for all your help with Bentley. He loved the cookie treat.

They are the best! Very friendly and knowledgeable. We had checked several other places in the…read morevalley and out of state. We definitely do the drive to return and get all our supplies from them. Shop local always

We LOVE this store! We are from out of town, and the last time we visited Arizona we went to every…read morebird store in the greater Phoenix area. This was our favorite by a mile. We returned this weekend and got to hold so many sweet birds. The service is excellent and the family who runs it is very knowledgable and friendly. Every time I'm here I find some really cool treat options, like freeze dried fruit mixes, and cool toys for my bird back home. Plus they just got in a bunch of absolutely adorable quaker and green cheek conure babies, so if you're in the market you should book it down there. Highly recommend!

While I have run into Petco before for treats, this is probably the longest I have spent in the…read morestore as I was looking for dog food with my wife for our new dog, and we also stopped by the adoption area to see some puppies. During this visit, we spoke a lot with the Petco staff, and they helped us out a lot. We have yet to bring our new golden doodle, so we'll need to come back with her another time so that she can pick out her own toy and enjoy the experience. We were only stopping by to look at dog food options as we were looking to buy food toppers. On the app, we found the specific brand, flavor, and size we were looking for with a 25% off coupon. Meanwhile, in the store, since it was a Labor Day sale, we had a 20% coupon. We could only find an end cap with the wrong flavor, but upon asking, we were shown a different area of the store with exactly what we were looking for. They also offered to price match the online promotion, which was great! In addition, the brand had a Buy 2, Get 1 Free promotion, so we were also able to use that promotion for a few smaller trial flavors for the future. We were very happy for the great service! We did notice that some of the bags had an expiration date that had passed, though we shared that with the staff, and they removed those bags from the shelf. The store is open daily from 9 AM to 9 PM except Sundays when they are open from 10 AM to 7 PM. At this location, you can book a grooming appointment, enroll a dog in a training class, book a vaccination appointment, or shop in their aquatics department. The store offers curbside pickup, repeat delivery (for a discount), and free same day delivery. They have in-store events throughout each month and monthly deals, too. You can sign up for Vital Care Rewards, which include members-only pricing and offers, personalized care notifications, Vital Care points back on every purchase and more. Visit their website at https://www.petco.com for more information. We certainly plan on going back soon, especially with our new family member.

Great variety of healthy food for your dog (or cat)!…read morePersonnel are friendly and accommodating. You've got to go.....

Lots of choices for pet food, pet toys, and medical supplies. They have lots of fish as well…read more Everyone is always so nice, courteous, and so friendly. We foster for for Desert Harbor Doberman Rescue of Arizona, and they always let us weigh our pups. All our pet toys come from Petsmart.

We have taken our dog there for the last 3 years for grooming .Our boy was older and had a heart…read moremurmur. They always did a great job with him. Two weeks ago his heart gave out while getting groomed. The groomer immediately took him to the in house vet. They contacted us immediately and I was there in 5 minutes.They worked on him for almost an hour trying to save him. He was gone. Everyone from the store manager to the vet couldn't have been nicer. They handled everything for us at no charge. I really want to thank them for their compassion at a very difficult time. For a big corporation their employees really care about their customers and their pets. Thank you soo much.

Western Ranchman has been our go-to place for very many things over the years. If we didn't live so…read morefar from there, it would be our go-to place for almost all our horse needs. Their tack is good quality but we haven't needed much of that for awhile. Dottie and crew there have always been kind and helpful and they have excellent hay and horse supplies. On top of that the prices are reasonable. Really the best tack & feed store in the valley in my experience.

I know I've been going to this place for at least 30 years, still one of the best feed stores in…read morePhoenix... The people are friendly and helpful, 98%!of the time they have what you need for your chickens, your horse, your dog, your duck whatever it is that you have critter wise.... In a world a big box everything stores it's nice to walk into an old school family owned business that survived for years and feel like back in the day when Phoenix was still a cowboy town. A lot of people had horses in their backyard. that's what this place is hell they still have Bulk feed that you can buy by the pound and wire and hardware cloth by the foot. Nobody does that anymore. If you wanna know what it felt like to shop at feed store 50 years ago this place is got that feel and that's a good thing not a bad thing...

This is the best boutique puppy store hands down! The staff is excellent and you can tell the…read morepuppies are well taken care of! I highly recommend Puppy Time Puppies for anyone looking for a puppy in the Phoenix area!

From the owner: Step into Puppy Time Puppies, Scottsdale's newest puppy boutique, and discover a world of wagging…read moretails. Opening in October of 2024, this unique puppy store is dedicated to connecting you with your perfect furry companion. Each puppy is raised with an abundance of love and care, ensuring they are happy, healthy, and ready to join their forever home. The dedicated team at Puppy Time Puppies is committed to helping you find a new best friend who will fit perfectly into your family and your heart

This is a new pet food spot that just opened up in Paradise Valley over by Hobby lobby, they offer…read morea great selection of high-end dog food, dog treats, and other items you may need for pets, I have previously been ordering Dr. Marty's via the Internet, which made it difficult to get it on time for my dog atcertain points, this is so much more convenient and they also offer a point system that if you buy so many bags, you get a free one at the end, highly recommend

What a beautiful store, they did such a nice job! So happy to have a new pet store so close…read more Oh and the cute selfie wall they have!! I need to bring my dog now to take a picture!