1. Bardstown Auto Wrecker

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    Bardstown, KY

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    Bardstown Auto Wrecker

    5.0 (1 review)
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    2 years ago

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    Conway Heaton Ford

    Conway Heaton Ford

    2.3
    (19 reviews)

    Purchased a vehicle in October and by November it started smelling strong of gas. Took it into a…read moreservice center (not Conway Heaton) and they replaced the gas pump and connectors. Still smelled like gas over a month later, so I took it back and they had to change out the whole fuel tank. Got it back a couple of days ago. It still smells like gas, but I'm hoping it will go away soon. This is the worst experience I've had after buying a car. It's terrible to buy a newer vehicle with low miles and not even be able to drive it. I have talked to a couple people since, who have also had problems with their vehicle shortly after purchasing from Conway Heaton. During all of this, I contacted the salesman (Zach) who sold me the car to see about getting into contact with the previous owner, only to never be followed up with or for my text to go unanswered.

    Went in to look at a 2022 Ford F150 Lariat silver in color. Sales lady came out to show us the…read moretruck and to take it for a test drive. After returning we talked about some scratches on the vehicle and she suggested that their detailing guy could get them out. She said she would call me when we could come back and look at it again to make sure it was done to our satisfaction. Fast forward to a couple days later. We came back to look at the truck again and we're satisfied on the detailing job. Went in to buy the vehicle and to begin negotiations. Finance guy came out with an attitude and said they wouldn't sell that vehicle for anything under MSRP. I was shocked as I have bought many vehicles in my lifetime. (I'm 54) I have never paid MSRP. If you don't want to be treated poorly and pay full price for your next vehicle stay clear from this dealership. Since writing this review they have reduced the truck price.

    Bob Allen Frankfort

    Bob Allen Frankfort

    4.6
    (5 reviews)

    I bought my last three cars from a different dealership, twice from a friend who works there, but…read morethis was by far the best transaction and experience I've ever had buying a vehicle! Brittain Gill is the nicest, most positive, helpful, and thoughtful salesperson you could hope to work with. He kept in constant contact with me during my search, even though we didn't meet in person until the day I finally went to test drive. I've never known a salesperson to thoroughly walk around a vehicle and explain its capabilities so thoroughly. He even gave my fiancé a brand new Universal Socket, just because he's a tool guy and thought it was awesome. The manager, Brian, worked hard to find me the best interest rate and payment for my level of comfort. He also gave us hats and offered to meet me in Lexington (where he lives also) on his day off to collect the title from me. Last but not least, the finance guy - David - wrapped up the entire process seamlessly and with a ton of personality, even though we were there almost an hour past closing. I would strongly recommend this entire team to anyone in the market for a new or used car!

    I purchased a new 2020 Ram 2500 4x4 pick-up from them. They actually had the best price in the…read moreUnited States. Believe it or not, I flew from California to buy the truck. The entire staff was outstanding. My salesman was Richard Hays, a real straight up guy. I made the deal over the phone prior to my trip, and he stuck by the deal. When I arrived the truck was ready and all the paperwork was prepared. I was out of there in a little over an hour. I am 63 years old and have purchased numerous vehicle in my life time. It does not get any better than this.

    Bardstown Auto Wrecker - autopartssupplies - Updated July 2026

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