Had a fantastic experience at LasikPlus in Towson! Got Lasik 3 days ago and am seeing great with…read moreminimal downtime. The Staff is very friendly, knowledgeable, and efficient- all of my appointments were on time and well-explained throughout the process. I would definitely recommend!

100% would recommend. Great people , great outcome and very satisfied with results. Able to see…read more20/20 vision.

Procedure performed on the wrong eye.I had my first LASIK procedure with Dr. Mark Whitten in 2005…read morefor vision correction. Naturally, about 15 years later, I needed another correction and returned to Dr. Whitten for a consultation. During that visit, he recommended monovision, given my age at the time (late 40s). He explained that this approach would allow me to balance both near- and far-sighted vision without needing reading glasses, which many people begin using in their 50s. However, after the procedure I immediately noticed difficulty seeing clearly. Over the following year, I continued to struggle with my vision--particularly problematic in my work as a professional photographer--and sought evaluations from multiple optometrists and ophthalmologists. I then discovered that the LASIK procedure had been performed on the wrong eye. When I returned to see Dr. Whitten, I learned that neither he nor his staff had ever determined my dominant eye prior to surgery. In fact, my old patient notes from 2020 confirm that no such test was performed. Despite this, no apology was offered for the mistake. During that visit, I was seen by John Rogers, a technician and former Senior Surgical Consultant at TLC Vision. His background includes attending Computer Tech of Pittsburgh, but he has no formal education or degree in optometry or ophthalmology. He suggested inappropriate options such as cataract surgery (for which I am not a candidate) and during the same visit Dr. Whitten suggested undergoing yet another LASIK procedure (a third) to correct the issue or resorting to contact lenses--the very reason I had LASIK in the first place. This experience left me with the strong impression that the practice prioritizes business and profit over genuine patient care and vision correction. I regret not doing more thorough research before returning for a second procedure, as I have since learned of multiple malpractice lawsuits filed against Dr. Whitten, including Jamie Domeier vs. Mark Whitten, David Cantalupo vs. Mark Whitten, and Liesl Nichols vs. Mark Whitten. I also couldn't help but notice the promotional posters displayed across his offices, highlighting his LASIK surgery on Tiger Woods in 1999 as a marketing tool to brand himself as a "celebrity" doctor. Unfortunately, beyond the image, his apparent lack of attention and care for patients has led to a troubling number of lawsuits.

My recent experience here was incredibly disappointing. I received Lasik surgery when I was an…read moreolder teenager (college age). At that time, my mom handled most of the paperwork/scheduling etc. The surgery went well, and 10 years later I started experienced some vision changes. I recalled that there was a "Lifetime Guarantee," so recently I followed up and requested a consultation for an enhancement. My mother recently passed away, and I haven't been able to find any paperwork for my procedure (which was 15 years ago). I called the office, and they were able to find my file. They asked me how long I'd been going to the eye doctor, and I said about 5 years (since I had a baby and my vision declined). I arrived at the consultation, and it went well. Friendly office staff, etc. I was excited to find out that I was eligible for an enhancement in both eyes. As I was about to leave the appointment, they sat me down with someone to "review paperwork," which is when she informed me that since I hadn't had a full vision evaluation annually since my surgery, I wasn't eligible for the "Lifetime Guarantee" and that I would be charged $3,000 for the enhancement. I asked why it was expected to go to vision appointments annually when you have perfect vision, and she said "company policy." I understand that they are legally in the right, and I'm sure I was informed of this as a teenager; however, I feel taken advantage of. It felt like an ethically ambiguous money-grabbing situation. The surgery went well and I'm sure Dr. Whitten is very skilled; however, the follow-up experience was poor. Be cautious.

Ok, so this is going to be a long review, but totally worth reading if you have horrible eyesight…read morelike I did. I had horrible, horrible eyesight & if you're telling yourself you do too, wait till you hear my old prescription. 'cause I had to live over 10+ years with this degree listening to people with -1 or even -.5 tell me how bad their vision was. cue rolling eyes. I was a -11 & -12 in my left & right eye respectively. Now you can gasp & go, "holy sh*t". that's right. I was pretty much blind. If I didn't have glasses or contacts in, my whole world was one giant blurry mess. I couldn't make out distinctive items & I sure as hell couldn't identify a human being from one another. Funny enough, I never looked into laser eye surgery because I didn't know if I qualified. I originally went to TLC laser eye surgery (where they wasted my time and told me I would not qualify for laser eye surgery due to my high degree). So, I had to call around & actually ask clinics if they took in high degree patients. Spoiler alert, a lot of places do not due to the high risk factor involved with taking in high degree patients. You basically burn off a lot of your eye tissue to even get you to a better degree. Now I wasn't expecting anything wild, but anything is better than what I was at. I finally called Liberty Laser Eye Center after reading a review about how this one patient with a high degree was able to get to -.75 after her surgery. She was just about the same degree set as me & was going on over a few years after surgery. Naturally, I had to call them & make sure they still took in patients with my degree. Dr. Tanchel was so ready to work with me & to see what she could do for me. She never pressured me, but gave me a ton of information on the procedure itself. Spoiler alert - I went through with it. I could only qualify for PRK - which is the original laser eye surgery before LASIK came out. PRK is the procedure where they scrub the top layer of your eye ball & then shoot a laser into your eye. I will say during my procedure, I was pretty nervous. She put in numbing eye drops in my eyes & I had to wait a few minutes for it to set. Weirdest feeling to have your eyes numbed. I had my right eye done first & then my left. The system started recalibrating before they began on my left eye. Omgosh. So, so turns out the numbing drops don't last a long time. After the system recalibrated, they pulled me back into the room. I felt her scrub my eye ball, whooo, weirdest feeling ever. She thankfully put in extra drops in my eye & I felt so much more relief. Each eye took about a minute to complete & each time it just felt like I was looking into a red dot. Afterwards, I left a little blind. I could see right after for a split second before my vision went blurry. I ended up sleeping in my closet for a whole week & that was nice. I was constantly tired & sleeping. If I was sleeping, I was putting in my medicated eye drops & regular eye drops to keep my eyes hydrated ('cause I just had them burned off by a laser.). It's been over six years, and to say I am happy is understated. I am beyond thrilled that I can see. I am ecstatic that I can wake up in the middle night without being blind to my surroundings. I no longer need glasses/contacts to be able to see. y'all I can drive without any corrective lenses. it's amazing! highly recommend you contact Dr. Tanchel for an appointment.

Took my money for nothing :( I consulted here for LASIK,…read morethey took a $250 charge to hold my appointment/discount my price, two days before the surgery they called and said the machine ran a software update and wasn't working so I would need to reschedule, I waited and waited and kept calling with no update available until finally I scheduled somewhere else, I called to get my money back and the lady at the front desk said she would have to ask the doctor, since then I've called to ask for a updates and still nothing. It's been 3 weeks since I first asked for a refund of money I paid for a service they couldn't provide and I keep getting told there is no update. I can't speak for the quality of their work but I can say it's been difficult to get any information or my money back.

Honestly, I was a little nervous at first but this whole process was so easy. My eyes were a bit…read moreuncomfy immediately after the procedure but the team here is great and I was in and out in a short amount of time. It hasn't even been 24 hours yet and my vision is so clear. I'm experiencing very minimal discomfort and I feel fully ready to take on the world. Thank you! The place is clean, too, and the process is quick! Be sure to ask about additional discounts when you go in for your consultation!

Very disappointing experience overall. I was scheduled for surgery on Monday, but only two hours…read morebefore the procedure I received a call saying the doctor determined my corneas were too thin. What's concerning is that this only happened after I specifically asked them to review my scans again. Had I not pushed for a second review, I genuinely worry they may have proceeded with surgery despite the risks. I also requested a direct explanation from the doctor and never received one. Instead, I had to repeatedly call the office just to get basic answers and speak with someone knowledgeable. My impression is that the process felt far more focused on moving patients through surgery than on patient safety and communication. I would strongly encourage anyone considering a procedure here to ask detailed questions, seek a second opinion, and carefully review whether they are truly a good candidate before moving forward. I also felt the recovery expectations were presented in a way that understated how difficult and lengthy recovery can actually be.

Dr Goel is incredible. He's one of the most talented, well-known and highly respected doctors in…read morethe industry, which is why I trusted him to perform my SMILE surgery. The surgery went so well, and was life changing. Dr Goel was kind, attentive and answered every single one of my questions patiently and thoroughly. I can't recommend him enough

I had been dreaming of the day I got lasik surgery ever since I started wearing contacts. My eye…read moreDoctor referred me to Dr. Goel and the experience was absolutely amazing! From the consultation, to the day of the procedure, he could not have made this an easier. He answered all of my questions and recommended the SMILE procedure. I'm so glad I chose this procedure because I have perfect vision now and Dr. Goel made sure I had everything I needed for my eyes to heal properly. Thank you!!!

I need to know more about the new drops prescription & when to take the new one and do I take the 2…read moreother drops that I have been taking. I need to know if I am to take all 4 and what order & timing. But I cannot get into the patient portal even with being patient and trying many times- not for a repeat nor to sign up. Nor will the 3 codes that thyey sent ever come to me so I can't fill this out either.

Completely unprofessional have to wait 30 minutes + when I arrive and they are strict with their 15…read moreminute grace period which makes no sense

Lasik is One of the best things I have done in my life I highly recommend this place they are…read moreprofessional and know their business

got the service consultation the boom three days later book surgery in and out. Now loving it and…read moredefinitely recommend to everyone!! no more glasses! the Dr are some nice

Hi, I'm Caleb Stewart. I originally had Wavelight Optimized LASIK with Dr. Andrew E. Holzman at TLC…read moreRockville's location on August 6th, 2021. Initially, I had a great experience. Every staff member was sweet and I was confident that the surgery would go well. Unfortunately, there were a few red flags that I will list below. 1. The technicians there claimed that my prescription was stable when it wasn't and my vision quickly regressed after a year. Furthermore, I had prior dry eye disease and the technicians lied and stated that it wouldn't be an issue...now I have a severe case years out. 2. I didn't get to meet with my surgeon to discuss risk of complications, if I'm a true candidate or not etc. 3. The staff didn't explain other alternatives such as ICL and didn't give a solid recommendation on what path to take. If I was told to wait until my mid 20s I probably would've had a better outcome and less chance of regression. 4. TLC decided to change the location of the surgery from Tyson's Corner to Rockville last minute also modifying the laser as well which could have had an effect on my overall outcome. Suddenly, when I developed all these complications TLC offered little to no help in contrast to how I was assisted pre-op. I now have day-time starbursts, haloes and severe dry eye which induces irregular astigmatism...causing awful ghosting that can only be possibly fixed through scleral lenses or extensive dry eye treatment. I've had to quit many of my hobbies and it made my quality of life way worse for a while. They only offered "enhancement" surgeries to improve my vision which are not FDA approved and make complications worse for many patients. I'm still not comfortable with my vision at 23, a little over two years out and feel like I got scammed and betrayed by the center. They also didn't give me a refund as well despite my efforts to be polite and courteous about the situation. What makes the situation worse is that I had to go out of my way to see my original surgeon since he opened up his own company just to see what occurred. I was given pupil-shrinking drops and was shrugged off and told that everything was in my head, it was very disheartening. I've had to take so much initiative seeing all kinds of specialists just to get help, it's very draining for a young man to go through and I'm thoroughly disappointed with my experience here. I'll attach some photos below of my prescription before and after and various photos of symptoms that I suffer with to this day. This surgery has ruined my early 20s due to the complications that I face daily. I'm stuck with poor vision that does not hold a candle to how it was before surgery and I am stuck with fluctuating ghosting vision. The center asked that I provide a $200 payment to sign up for a "lifetime plan" to get a second surgery which is not FDA approved. They are a joke. The center only has one line of communication (patient care manager team) and have no ounce of empathy and compassion in their bodies whatsoever. If you develop complications and issues, expect to be on your own and not get any assistance at all from TLC. Whenever I would reach out for genuine help and the ability to obtain a refund or at least some compensation they couldn't do anything. It's hilarious because whenever I mention making a payment towards my surgery they are enthusiastic and respond quickly but other than that, crickets. Please do not get refractive surgery if it's not needed, my life is now ruined thanks to these people. I can't enjoy my hobbies 100% like I used to or start to drive. My vision is like this day in day out 24/7 to give you an idea - https://imgur.com/a/gZnTHj8 https://imgur.com/a/2swivr9 I'll be posting pictures below of how my vision was and my general interactions with both Dr. Holzman, his company and TLC.

This place is full of a bunch of thieves and con men. I got lasik performed by them and now years…read morelater have blurry vision again and need a touch up, only to find out my branch office I had my surgery in went bankrupt and the new company didn't acquire this particular office. He goes on to say we will not stand behind your surgery and the lifetime commitment you paid for. I asked if they could at least give me a discount seeing it's not my fault they went bankrupt and my lifetime touch up guarantee went down the toilet. He said nope, sorry. Are you joking right now. Even though its still under the same name, TLC. Screw this place!