Went in to get my rear brakes fixed. He told me he could fix it right on the spot. So I agreed. The…read moreparts took a little long to get in but I was fine with that since he was doing the work as soon as I walked in. He doesn't quote me anything and maybe an hour and 30 mins goes by he comes back with a price. It was around 200 dollars. I notice he was kinda in a hurry to leave. The store closes at 3:30pm and me and him left at the same time around 3pm. I don't know maybe I was his last client of the day. Still have the same problem rear brakes are still bad and it almost seems like no work was done. Didn't show me the new parts that he got for the car nor did he show me the bad or old parts. I got recommended to come here and I don't know there haven't been any more recent reviews since this one I guess.

My husband went here in the morning a few minutes after listed open hours and no one was there- he…read morewaited 20 minutes and no one showed up or answered the phone. A few hours later I called and they picked up and I told him I would be there between 2-3PM for a simple oil change and he said he would be there until 3. I arrived at 2:30 but no one was there and no one answered the phone. I waited until 3 but no one ever showed up. It really put me in a bind. This is no way to do business, if you have business hours honor them.

Mike has been working on my car for years, and is nothing short of professional. He has always been…read morehonest and fair with prices, explaining the importance of each job being done, along with what it does to the car. 10/10 experience every time, and also does work quick.

I am submitting this review to document a serious issue I experienced with Cyan's Auto Repair…read moreinvolving my Audi R8, which I owned at the time of service. I brought the vehicle in to have my winter wheels swapped for my summer set. At drop-off, the vehicle had 39,784 miles. During the visit, the owner represented that he owned an Audi R8 RWS and was experienced working on these vehicles, including performing oil changes. During the service, I was instructed that the vehicle needed to be driven while one quart below the maximum oil level. I was also informed that the car would be test driven, and it was taken off-site before being returned and "topped off" prior to being released back to me. Additionally, payment for the service was requested via Venmo to a personal account rather than through a standard business payment method (documentation available and attached with identifying details redacted). Within approximately 30 miles of driving after the service (at approximately 39,815 miles), the vehicle experienced catastrophic engine failure. The vehicle had to be towed (photo documentation available). The car was subsequently inspected at Grove Automotive 2.0. I was informed that the oil filter contained significant copper material, and an oil analysis performed at that facility also indicated elevated copper levels. I was advised that these findings can be associated with severe internal engine damage (supporting documentation attached). Following this inspection, I received repair estimates exceeding $70,000. Given the extremely short interval between the service performed and the engine failure, along with the practices described above and the findings from the inspecting facility, I have serious concerns regarding the quality and standard of work performed on my vehicle. I am sharing this experience to document the issue and to encourage others to exercise caution, particularly when entrusting high-value or high-performance vehicles to this shop. I recommend that consumers fully document all work performed and consider obtaining a second opinion before authorizing service. This statement reflects my personal experience and is supported by the documentation referenced above.

We have had our cars and vans serviced with Naz for the past five years. We have never been…read moredisappointed and in fact after every service, we think they've outdone themselves again. John (Naz) the founder still works under the cars on the floor and at his desk in the office.

How many mechanics does it take to screw in a light bulb....and how much should you pay them to do…read moreit? I called pep boys, Chevy dealerships and Firestone. Some places said there was a 1 hour plus wait, others said the charge was over 60 dollars! I have a basic 4 cylinder car that doesn't require anything fancy. Heck, if I had the tools I'd change the darn light myself. So I called Naz, nice little place that has evening hours. I told them the sun is setting, my light bulb is out, and all the other places I called are being ridiculous. The person I spoke with warmly reassured me that changing my light is simple, he'd pull a mechanic off another job and have the whole thing done in 20 minutes. He even chuckled at the stories I told him about the other places. You'd think I had spiffy Audi light! I came here, basic small shop, filled with car maintenance tips and a friendly staff. There's a TV in the waiting room. Next door there is a subway, shop rite, and a few other things so you could always wonder off if you were coming in for the works. When my light was replaced, they advised my oil change sticker was over due, but I declined the oil change because I monitor it using the gage on the dash. I thought that was friendly of them to ask. Good place, I'd go back here again.

Brought my 2015 Volkswagen Golf here a few weeks ago to have some work done to it. I needed a…read morewalnut shell blasting, new spark plugs, and a oil change. Mark called me up and gave me the breakdown. Real friendly guy. They were able to work with me regarding payment. I left my car with them for like two weeks and when I got her back she was in better shape then ever before. The front bumper on my car was also all duct taped up from hitting the curb one too many times. They fixed that up for me no extra charge. I was really surprised by that, and thought that was really nice of them. These guys no European cars. I would never take my car to anyone else.

This place is truly the best! Victor is so thorough in his explanation of the problem and honest…read morewith your options. He is great with timely communication. We don't trust anyone else with our family's cars.

I was traveling through the area and I needed warranty repair for a thermostat that was replaced by…read moreanother shop in Texas. Ward's was able to get me in the next day, do the repair under the warranty with no problems and they actually used a better (factory-dealer) part than the original repair place. They were recommended by the warranty company and I can see why. If I lived in the area I would use them myself for all my auto repairs. Even though I didn't have to pay anything for the repair, the invoice for the repair was also less than what I was charged in Texas.

I was new to the area and desperately looking for a reputable auto shop, boy am I glad I found this…read moreone. Admittedly I was nervous pulling behind a ramshackle house but luckily I didn't judge this place by the cover and neither should you. Took my 2018 Chevy Silverado 1500 here initially looking for just an oil change and tire rotation. Upon my own consideration and talking with the crew- got a 100,000 mile makeover done, transmission pan drop and top off, oil, brakes, rotors, diff fluid, brake fluid, and a handful of odds and ends. Quoted me HALF of what the dealership wanted, made useful (but not pushy) suggestions, and ultimately left me in charge, not trying to upsell me whatsoever. Got it all done in 2 days as I was on a time crunch and couldn't be without a car long for work. I will absolutely be returning.

this is the first time I've written a review about an auto repair shop. I took my car to in town…read morefor a routine oil change. The service was superb. I received round-trip service and everyone there was extremely nice and proficient.

We asked InTown Auto Care to conduct a pre-purchase inspection of a car we were thinking of buying…read more We called three shops before going with InTown, and although InTown charged the most for their inspection--they are not the low-cost provider, as noted in other reviews--we trusted them because it was clear that pre-purchase inspections were "a thing" for them. Unlike the other shops, which basically said "we'll just tell you orally what's wrong with the car," InTown described an established process and a detailed checklist of what they look for. And sure enough, at the conclusion of the two-hour inspection, they provided us with an extremely detailed report that covered dozens of aspects of the vehicle. It was very thorough, with photographs, and they gave it to us in print and electronic form. They then walked us through the report--my husband and I know very little about cars--and explained the issues in a way we could understand. They gave us a very honest assessment of what would be involved in purchasing this car (which they described as "a project"); they were quite candid, and they did not sugarcoat what we'd have to do if we bought the car. In the end, we decided to not go through with the purchase, since we don't know much about cars and aren't into "projects." I was very impressed with InTown Auto Care. We don't live in the Moorestown area, but if we did, I would come to them for all my car-care needs.

Mike is a very honest and knowledgeable mechanic. I would trust him with anybof my vehicles and…read morehighly recommend him to anyone who needs a good mechanic.

If I could give this place a negative review, I would…read more I went here because of all the 5 star reviews but I was so wrong. A little over a week ago on a Wednesday around 4PM, I was coming back from an interview and my car died. Lo and behold, I already had my appointment scheduled for a completely different issue (Check Engine Light) around 8AM on Thursday. I got my car towed to this place a day early and was assured they would figure out the problem. Roll around to Thursday evening around 4PM, I called for a status update as I had appointments on Friday and they gave me excuses and reasons about how they were very busy (with other cars). It's like you've had my car since the night before, what's the hold up. So Friday morning happens and after spending 75 dollars round trip for a decent cab, they call me around 11AM saying they have to fix the alternator and battery. Ok, fine. Fix it because I have things to do Monday and I don't have days to keep my car in the shop. They call me back later, literally 20 minutes before closing and say my car is ready. I live about 5 minutes away by car, and since they offer pick up service, I asked can they pick me up. They said no, it's just one of us here. Um, two different people were on the phone call though. Frantic to get my car before they closed, they offered to put the keys in a secure place for when I got there after hours. Ok. One hot bus ride later, I picked up my car with a fat receipt for $1,001 for parts and repair in the front seat and my driver's side window jacked up and left. Which I told them when I made my appointment not to fuss with the windows because they had a problem rolling up. They didn't listen and left the window glass jacked up. Thank God it wasn't raining. All it took was to guide the glass up by hand and they didn't even bother to do that. Anyway, I was back on the road and my check engine light was off - that is until I reached the freeway and it was right back on. Great. Honestly, I WOULDN'T care as long as the car could drive but NJ is on you like white on rice about emmissions which my test is coming up. (The whole reason I took my car in) I shot them an email as soon as i got home because they're closed on the weekends asking them what happened with the CEL and they just replied, oh since the battery was replaced it cleared so we couldn't do anything with it. (So you didn't bother to check a damn thing?) Then they told me to wait until it comes back on. Hello, that's why I'm contacting you, it IS back on! Then he goes, well schedule an appointment (again) to leave it with us overnight (again) so we can look into it. Scanning a CEL code literally only takes minutes. Damn sure not an hour or more. So I politely said I would have to check my schedule and hung up. Hell no am I going back. I went to another mechanic and scanned my code in minutes and checked my gas cap - advising me that is the light came back on again, they would really need to get in there and look. I popped in at the spur of the moment so I understood that and I was grateful they could squeeze me in. It came back on last night, so on my way to the new mechanic today, guess what happened? MY CAR DIED AGAIN. The battery light fully lit up on my dashboard in all its orange foreboding glory. You mean to tell me, I spent over a grand at Mike's for battery/alternator issues literally a week ago for my car to die (this time in the middle of the street)?! I could have been hit my anything and killed as I was right in the middle of a turn with traffic all around. Thank God I managed to force my car to the side of the road before any lights changed. Now I'm sitting out in the hot sun, on a 90+ degree day, fighting off yellowjackets and other random bugs, waiting for a tow truck to take my car to someone that can do something on a Saturday afternoon as my new mechanic is now closed for the day. DO NOT GO TO MIKE'S. I tossed that Keychain they gave me into the trash, too. This is ridiculous.

I can't say enough good things about this place. It's the closest shop to my Old City home, and I…read morebought my tires at an affiliate in CO so I gladly pay bridge toll to get here. Been going here for a couple of years now. Tom and his crew are attentive, honest, and do good work. They don't push me to do more than I want, and the work is always done quickly and correctly. My Honda is close to the end of its useful life, and I don't want to put too much more money into it before it retires. They don't seem to judge my beat-up car. When my car failed inspection in PA, I brought it here for the repairs. They seemed a bit confused with the inspection report and doubted the need for all the repairs named. Tom called his colleagues at a Tires Plus in PA to ask about it. We followed their advice, made the repairs they felt were necessary or recommended, and took it elsewhere for re-inspection. Sadly, the shop that originally inspected us (also a repair shop) seemed to be trying to drum up business for their services. I will bring any future vehicle here because I feel like I'm getting a fair price. They honor the warranties on the tires they sell, and I can log into my online account for a record of my services. Highly recommended.

I got 2 new tires on my wifes Subaru on 2/27/25 and went back to have 2 new ones put on the front…read moreand of course not in stock witch they never do told me they will have them in they will call well it been almost 2weeks no call I had lots of tires put on my over the years no communication. They have lost another customer. I take my business someone who cares about serving their customers will never go back to tire plus in Westmont. They should be ashamed of themselves, whoever the manager or the owner you need to take a good at your staff. Customers should be priority one to keep you in business people who read this I would recommend going somewhere else.