Ryker and Aaron were professional, efficient and prompt. they replaced my broken glass at my…read moreconvenience, did a great job with an exceptional value. I was quoted less than half the price I received in a quote from Toyota. They will have my business if I ever need them again!! I can't say enough about them! Highly recommended!

Fast, local service! Very good pricing! Replaced the windshield on my Chevy Trax after a deer hit…read more Everything went extremely smoothly! Highly recommend!

I need a windshield for a vintage car Budget said they could not do it and referred me to some one…read morethat did get what I wanted Budget auto glass were very understanding and help full.

With Decades of experience and using only the finest of products, it's no wonder they have 5 star…read moreratings. I'm 100% satisfied. With unbeatable prices, and true dedication to the job, I highly recommended them for your auto glass! So cancel that appointment at the fancy place, with the repetitive commercials. Like I did. Or don't. But I saved over a hundred dollars. Thank you again, and also, thanks CJ' for recommending budget...Truly Joe.

Appreciating him making time in his schedule earlier than originally expected. Fixed the crack in…read morethe windshield quickly.

In Syracuse from out of town and had a windshield issue. Charles came to the residence I am staying…read moreat, inspected the issue, and told me that a repair wasn't needed and didn't charge me for the visit. Great customer service! Would use him instead of one of the larger companies every time!

Had to have windshield replaced. Crew came to house and replaced. I noticed a wind sound coming…read morefrom driver corner. Called customer service and they set up a warranty appointment. Was in and out in under an hour. They found a small pin hole that was causing the issue. 100% of cost covered under warranty. Only thing I am not happy with was car insurance went up as a result of having to have windshield replaced. Certainly not a Safelite issue so in hindsight make sure your insurance covers these things without penalty!

Took my mom's 2010 Toyota Yaris Hatchback to the Vestal NY Shop on 5/15/2026. No broken glass or…read morecracks just to remove the rear hatch window and replace it with a new one. Reason is the rear defroster quit working after 16 years. Simple job I thought I even called ahead and Ricardo said we can do it. Well, the simple job turned into a NIGHTMARE and these geniuses instead of removing the glass took a hammer to it instead! They cleaned up some of the shattered glass but not all. A couple days later is when I discovered what had happened. Glass on the back seat, floor, trunk and inside the hatch door. The hatch door sounded like a baby rattle plus there was a leak. Also, there was a plastic cover they removed and never replaced inside the hatch. Great I paid $426.02 for utter slop! I vacuumed the car and removed a half of a gallon zip lock bag full of glass that was left in the car. The rest was inside the hatch door which I was unable to get to. I called Ricardo and told him about this, and he set up an appointment for 6/18/2026. Went up to Vestal and they checked the rear glass for leaks there were none. When I showed Ricardo all the glass I vacuumed out of the car is when the BS started. They had nobody there to remove the glass from the hatch. Unhappy with the outcome I called Customer Service and was originally told if their guys did it they would fix it. Then it changed to we can't do nothing about it. Well long story short I watched a 20-minute YouTube video and removed the hatch door and taillights. I cleaned out the rest of the glass and now no leak. Had everything reassembled in 3 hours something Safelite should have done! I don't know if they are incompetent, lazy or have no common sense, but I should have hired a plumber they probably would have done a better job! Safelite repair Safelite replace is a JOKE! It should be Safelite you repair after Safelite Replaces! I wouldn't have these guys clean my toilet! They did buy the part that was missing from the hatch door I received it on 6/21/2026.

Have been getting glass here for over 42 years. A great family business, Mom, Dad and Son.read more

I have been using Saleeby glass for over 45 years. Not just auto glass, all your glass needs…read more Always great service and a great job. Super nice people to work with. A great Multi generational business.

These guys did a great job with my vehicle! Prompt service in a timely fashion! My car looks great!…read moreThanks for everything!!!

From the owner: If you need a quick fix for your pride and joy, your ride, call Petrella Brothers Auto Body…read more Petrella Brothers takes pride in repairing vehicles and has for over 47 years. We work hard to make sure that you are completely satisfied with your vehicle and our services. Petrella Brothers Auto Body works directly with all major insurance companies and is 100% qualified to fix leased vehicles. At Petrella Brothers, each customer receives personalized attention and courteous service. Matt Petrella personally meets with each and every customer to explain the collision repair process. And he spends all of the time necessary to listen to your concerns and provide you with knowledgeable and honest answers.

Amazing customer service. I arrived early and they took me right in and in less than 2 hours had…read moremy windshield replaced and Eyesight system calibrated. I highly recommend this business! Thank you for taking care of me.

Had our 2017 Fusion windshield replace. The rear view mirror was broken by the technician No…read morecomplaints, crap happens. My problem was 5 days after this I called Cody Barrett in Ithaca about the miffior stem. Had a attitude and did nothing about it. Called my insurance company and suggested they stop payment. The job is not finished and the broken mirror not replaced.

We were on vacation and the windshield on our Jeep cracked pretty badly. I called several places…read moreand 3D glass was the only service who could come out the next day. Charley our technician was courteous, on time and did a great job. We would definitely recommend this company if you want great service, good prices and prompt service.

From the owner: Call 3D Glass to fix the problem - chip repair, glass replacement, specialty cut glass at a high…read morequality level.

Contacted the company. Set a time for the work to be done the next day…read more Contacted that day and give a time for the repair. The technician showed up on time.He was professional got the work done in the time promised . The Technician was pleasant professional. I couldn't have asked for more. Happy to recommend them.

The technician was pleasant and professional. The service was quick yet thorough. Everything from…read morescheduling to payment was a breeze. If I ever need a windshield replaced again (god forbid), I will be giving them a call first thing!

I brought my car for a self pay repair and after trying to drop the car off three times to get…read morerepaired, they still couldn't figure it out, blaming their incompetence on old employees. today I brought it again after making an appointment 45 days out to give them time to order parts and they still didn't have them! no call, no communication, nothing! I will never recommend or give them business.

What a joke. How are they in business? I am self pay, looking to repair or replace the hood on my…read moreRogue. That's it. Unbolt the hood, bolt a new one on. The lady working said they will only do estimates with an appointment and the next appointment is 2 weeks away. They said they could do 10 am. Well that doesn't work for people with day jobs. I said could you do 4 pm and I'll leave work 5 mins early. They said no, we don't provide estimates after 330 pm?! Excuse me?! lol will take my money elsewhere.