Supporting local business is incredibly important to me--so much so that I am often willing to pay a premium, or even to accept less-than-perfect results, if it means helping my community's economy. Using R&C Auto Glass turned out a triple-win: outstanding quality, competitive pricing, and the satisfaction of not funneling my money into some sleazy monopoly. And because Ryker was so chummy and down to earth through the whole process (all reflective of the hometown vibe), really it was a quadruple win.
In full transparency, I did notice after installation that there was a smudge of slight distortion on the windshield--a small patch, but nevertheless close enough to my line of sight that I contacted R&C about it. The team got back to me within minutes, as they did throughout the process--fast communication making this a quintuple win. No questions asked, the team said they would happily replace the windshield. Their responsiveness and willingness to make things right reinforced how much they value their customers.
Ultimately I decided to live with the small imperfection. But without a doubt I will turn to R&C Auto Glass in the future for any of my auto-glass needs. Even though the old-school combination of sincere friendliness and professional commitment might be dying in the world at large, R&C Auto is keeping it alive! How could such a company not earn my loyalty? read more