Had to have windshield replaced. Crew came to house and replaced. I noticed a wind sound coming…read morefrom driver corner. Called customer service and they set up a warranty appointment. Was in and out in under an hour. They found a small pin hole that was causing the issue. 100% of cost covered under warranty. Only thing I am not happy with was car insurance went up as a result of having to have windshield replaced. Certainly not a Safelite issue so in hindsight make sure your insurance covers these things without penalty!

Took my mom's 2010 Toyota Yaris Hatchback to the Vestal NY Shop on 5/15/2026. No broken glass or…read morecracks just to remove the rear hatch window and replace it with a new one. Reason is the rear defroster quit working after 16 years. Simple job I thought I even called ahead and Ricardo said we can do it. Well, the simple job turned into a NIGHTMARE and these geniuses instead of removing the glass took a hammer to it instead! They cleaned up some of the shattered glass but not all. A couple days later is when I discovered what had happened. Glass on the back seat, floor, trunk and inside the hatch door. The hatch door sounded like a baby rattle plus there was a leak. Also, there was a plastic cover they removed and never replaced inside the hatch. Great I paid $426.02 for utter slop! I vacuumed the car and removed a half of a gallon zip lock bag full of glass that was left in the car. The rest was inside the hatch door which I was unable to get to. I called Ricardo and told him about this, and he set up an appointment for 6/18/2026. Went up to Vestal and they checked the rear glass for leaks there were none. When I showed Ricardo all the glass I vacuumed out of the car is when the BS started. They had nobody there to remove the glass from the hatch. Unhappy with the outcome I called Customer Service and was originally told if their guys did it they would fix it. Then it changed to we can't do nothing about it. Well long story short I watched a 20-minute YouTube video and removed the hatch door and taillights. I cleaned out the rest of the glass and now no leak. Had everything reassembled in 3 hours something Safelite should have done! I don't know if they are incompetent, lazy or have no common sense, but I should have hired a plumber they probably would have done a better job! Safelite repair Safelite replace is a JOKE! It should be Safelite you repair after Safelite Replaces! I wouldn't have these guys clean my toilet! They did buy the part that was missing from the hatch door I received it on 6/21/2026.

I need a windshield for a vintage car Budget said they could not do it and referred me to some one…read morethat did get what I wanted Budget auto glass were very understanding and help full.

With Decades of experience and using only the finest of products, it's no wonder they have 5 star…read moreratings. I'm 100% satisfied. With unbeatable prices, and true dedication to the job, I highly recommended them for your auto glass! So cancel that appointment at the fancy place, with the repetitive commercials. Like I did. Or don't. But I saved over a hundred dollars. Thank you again, and also, thanks CJ' for recommending budget...Truly Joe.

This seems to be a bogus phone number. It can not connect me to anyone, stating they have no…read moreprofessional serving my area. I even put in that I was in the same zip code listed with their address and phone number!!!

From the owner: Auto Glass Shop, Windshield Replacement, Auto Glass Repair, Truck Glass Repair and replacement,…read moreAutomotive Door Glass Repair, Hatch Back Repair, Free Mobile Service

Have been getting glass here for over 42 years. A great family business, Mom, Dad and Son.read more

I have been using Saleeby glass for over 45 years. Not just auto glass, all your glass needs…read more Always great service and a great job. Super nice people to work with. A great Multi generational business.

Contacted the company. Set a time for the work to be done the next day…read more Contacted that day and give a time for the repair. The technician showed up on time.He was professional got the work done in the time promised . The Technician was pleasant professional. I couldn't have asked for more. Happy to recommend them.

The technician was pleasant and professional. The service was quick yet thorough. Everything from…read morescheduling to payment was a breeze. If I ever need a windshield replaced again (god forbid), I will be giving them a call first thing!

Everyone was wonderful to deal with. They did a great job in repairing my car. Highly recommend.read more

Kept me up to date with my vehicle. They were quick and friendly. The receptionist was very nice…read moreand informative.

Amazing customer service. I arrived early and they took me right in and in less than 2 hours had…read moremy windshield replaced and Eyesight system calibrated. I highly recommend this business! Thank you for taking care of me.

Had our 2017 Fusion windshield replace. The rear view mirror was broken by the technician No…read morecomplaints, crap happens. My problem was 5 days after this I called Cody Barrett in Ithaca about the miffior stem. Had a attitude and did nothing about it. Called my insurance company and suggested they stop payment. The job is not finished and the broken mirror not replaced.