Julia was amazing! She took the time to ask exactly how I wanted my dog's haircut and made sure she…read moreunderstood what I was looking for. After the grooming, my dog looked so happy and relaxed, which meant a lot to me. You can really tell she puts her heart into her work. I'm so happy we found a groomer we can trust. Thank you, Julia

I called first thing in the morning today and luckily they booked my dog an appointment later in…read morethe day. My husband and I are both speechless and very happy to see our Oreo's new look!!! Lucky to have found this place !! Thank you Ms. Jin!! We will definitely see you again !!

Thank you for your patience & great customer service! I will forever recommend you guys.read more

The always take care of our dogs and give them the 5-Star Treatment. Their Staff is always…read moreprofessional and welcoming.

I have been going to Pet Haven for over 20+ years ever since I moved to Kapolei. Cheryl was the…read moreoriginal owner and I was always pleased with her cuts and care she provided to my 4 dogs. It is now 2025/2026 and Cheryl's younger sister has taken over the business with Cheryl semi-retiring. The service is still amazing and very caring to the dogs, and Des is modernizing the operations with on-line bookings and automated reminders....very cool. I am on the 4th generation of my dogs, where I bring all 4 dogs for grooming/spa treatment. They all come out looking great. Des is very mindful of the dogs state of mind and does everything to try to provide a calm atmosphere for the dogs. For the caring service and great grooming the dogs receive, her rates are very reasonable. They actually seem to look forward to their spa treatment, unlike when I take them to the Vet.

04/26/2026 @1:30pm: I just moved home and was hoping to find my boy a new groomer. I walked in and…read morechecked in and she seemed a little overwhelmed/wanting to get the day done with (we were her last client of the day). She asked me what kind of cut I wanted and I let her know I wanted a mohawk style cut and she said she didn't understand what I wanted, I then tried to show her using my dogs body and she was still confused and started getting an attitude. She told me to pick a blade size before she could proceed and I tried telling her that I wanted to first show her what I meant and she ignored it and walked away and turned off the music and then started to walk back. My mom had been with me and told me I should leave and not allow her to cut my dog. She must've overheard my mom say this because her attitude immediately shifted and she became a little bubbly and kinder. I let her know I didn't want the mohawk anymore because it seemed too difficult to communicate with her what I wanted and I would just do a trim all over and to round his face out. She then let me know typically only poodles do that cut and asked if I was sure I wanted that cut (completely unnecessary comment). I let her know he has been getting groomed and that is his typical cut when we don't do something fun/funky. I only stayed because my dog was in need of a haircut and I was already there. I really hoped the haircut would come out great since it was the same cut on his entire body and then just face shaping and she made it a point to let me know she's been a stylist for 30 years. I had to fix up the parts that were extremely uneven and I fixed behind his ears which were not groomed in the same places. She also let me know when I picked him up how much of a good boy he was for her so I'm even more confused by the uneven cutting. I will definitely not be returning and I am so disappointed by her service because the guy (Chris) who booked my appointment was so friendly and helpful.

Friendly staff, LOTS of dog, cat, fish, reptile stuff. Tons…read moreof free parking. I wish i had known about this place sooner.

Very nice self-washing dog station! Made it so much easier giving my girl a nice bath without…read morebreaking my back! Staff was very helpful and super friendly!

We've only been here twice, but both times it was clear that my dog, Peggy, loved it! She is an…read moreEnglish Bulldog and had gotten incredibly stinky. I was at a total loss for what to do. After her "Bath Spaw" here, that stubborn smell was completely gone, and she has stayed fresh and clean for so long. They did an amazing job! I used to struggle so much trying to get the fold right under her nose clean, but since her visit, it has been completely clear. I'm so impressed with their care and attention to detail. I brought her in for the 'Pawdicure' package and it's the best for keeping her maintained in between full-service grooms.

Katsu and I have been coming here for the past few months and he loves it!!! He's always excited as…read morewe're pulling up to the location. He also loves playing with all the other pups! The offer other services like group hikes! I know not all dogs are "dog friendly" but they seem to have accommodations!! 10/10 recommend this place! Not only friendly staff but also cheaper than the bigger chains in the area!

Been coming here for almost a year now. We love Royalty Groomers! You can feel the love and warmth…read morefrom the groomers here. Nicole is the best. She recommends the right cuts and lengths for your fur baby and provides good education regarding dog grooming and hygiene. My dog always leaves looking fresh and smelling clean. We used to go to PetSmart before this but the prices are just outrageous nowadays. The prices here are extremely reasonable at about $75 cash and a few extra dollars if you pay card. I love the pictures they send at the end of their session that go by monthly themes! This place is located across the street from Saver's in Waipahu. There's typically always parking, especially in the morning. During the weekend, parking is sometimes tough. We recommend Royalty Groomers and especially Nicole! You can't beat the care and prices your pet receives here.

I see why Royalty Groomers has such great reviews. First time bringing in my Pomchi to get a light…read moretrim and staff there just knew how to handle my pup. Made the experience worthwhile being that they were quick and kept me updated when his grooming was done. First, and definitely won't be our last! Thank you Royalty Groomers!

Expert dog handler. Perfect grooming of our XL dog! Schedule our next appointment before she got…read morebooked up. Most important; our dog loved her.

Easy and prompt communication to set up our first appointment. Previously took one of our Shih…read moreTzu/Maltese to a big box pet store that offers grooming services. Loved that OMG doesn't require my dog to sit in a cage to wait her turn (she'd be so stressed when we got her back). We got exactly what we asked for and she wasn't clingy and stressed like she normally is after her grooming appointment. So happy that we got a referral to Heather!

We took our frenchie for a nail trim. She gets so anxious normally and has such a hard time when…read morewe've taken her to other locations. Mona cut her nails and she was so patient and kind. We were able to hold her during the service and give her treats instead of her having to go in alone. Gwen and Mona made sure she was comfortable, and allowed her to walk around the space after to make sure she felt safe. We'll be back-thank you!

Happy Tails 808 is a blessing ! Took my 9 mos old Maltipoo puppy, Mia, here by a referral and am…read moreso grateful! Mona just loved on her from the time we got there. It's very evident that both Mona and her mom Gwen love what they do and love their fur baby clients Mona did such an awesome job on Mia it brought tears to my eyes when I saw her. She looks so cute with her new look! Here's some before and after photos. Love what Mona did for Mia am now going to bring Mia's mom to Mona too. Highly recommended Happy Tails 808!

Came here in a bad mood after my terrible visit from Petco. A young male worker asked if I needed…read morehelp and just that interaction made me feel a lot better and we talked about what I needed. Thank you Petsmart for caring about your customers I will always go here from now on even if it's a longer drive. My tabby loves it here too. #CyaPetcoHelloPetsmart

Great Groomers! Our Hiwa loves her time with Lucas and the rest of the staff! We love how well…read moregroomed she is when she gets home. She gets so excited when it's time for her to see them! I mean, Seriously excited!

Went to look at fish for aquarium. Best place to buy Rummy nose tetra, price is listed at $4.39,…read moreother shops where at $5.99 and $6.99. But members have discounts which dropped the price to $3.45 (tax included). Price = 5 stars. But to get to purchase it is another story. Strange vibe from person catching the fish, basically told me, "what do I want, how many, is that all, go wait by the cashier, I'll bring you the fish", sure took a long time to catch the fishes compared to other shops. Did not mention any discounts and I didn't see any signs stating discounts. Then I go to the cashier, she ask for phone number, told her I don't want to give it to her. Didn't realize she was trying to get my membership number pulled up. Took out my credit card to pay and was told I'm not allowed make a purchase, so questioned her that I buy fish food from their Honolulu location, what does she mean I'm not allowed to make a purchase, then she clarified that since I'm not a member I'm not allowed to purchase live animals including fishes. I wanted to make sure I heard her correctly and restated back to her, so I have to be a member to purchase fish, she said yes, if not they couldn't sell me fish. So I question her, the fish in the bag will have to go back in the tank? She says yes. Silence..... So on my end I state, can I sign up to be a member, and from there it moved on to purchasing the fish. For those who want to return dead fish - the cashier explained to me the rules, bring back dead fish within 30 days, bring receipt, and bring some of the aquarium water (as they test the water), need these 3 items or they can't give you a return. The people that I interacted with kind of threw me off, almost like I were dealing with robots, I'm sure they are very nice people. But it got me thinking, what if I told fish person, I want 5 of this, 5 of that and 5 of that fishes, I'm pretty sure would have took +15 minutes to bring to the cashier. Then I tell cashier I don't have a membership, and we just stare at each other like robots. Get rid of the membership requirement to buy fishes.

I usually visit the Kapolei location, but today we placed an order here and decided to shop around…read morea bit. I wanted to recognize Cody for his exceptional service -- he was professional, friendly, and handled a busy situation with patience and care. Even though there was a long line and he was the only associate at the register, Cody took the time to communicate clearly, letting me know he'd assist me after taking care of the line. I truly appreciated his professionalism and positive attitude -- great service like that doesn't come often. Thank you, Cody!